F_ing APC UPS
I started in a new job, and to say the server room needed a bit of TLC was an understatement.
I thought a good thing to get started on was to see what was plugged into what UPS and how much current were they drawing.
Most had the nice nice networked management, but one just had the serial port, labelled as a serial port, with the instructions giving the baud flow control etc, you know serial port stuff.
So I plugged in a serial cable, read out the details and disconnected it.
What I didn't know that unless you use the specific APC serial cable, the act of plugging in a serial cable tells the UPS to shut down the outputs, cue a big chunk of servers / switches going off line (yes some had both power plugged into the same UPS I *DID* say it needed some TLC)
Once I found this out I quickly restarted and confessed, fearing the the worst, bringing down servers a few days into my new job.
The outcome? I was taken for a beer after work, the general consensus was that it was F_ing stupid design and there is no way that plugging a standard serial cable into what appears to be and has every indication of being a standard serial connection should do anything except give a serial connection.
That was when I knew I was working with really great guys.