Agentforce...
Salesforce are trying to persuade us to deploy Agentforce. So far we've been unable to see any benefit from doing so and talk of them considerably increasing the costs is hardly likely to help.
Salesforce has told investors it is upping prices for AI agent platforms, claiming customers will get between three and ten times the value from investment as it introduces new AI charging models. In an earnings call with financial analysts, Miguel Milano, Salesforce chief revenue officer, said the SaaS biz is looking for a …