Millions of development hours but not a few thousand meager to spare for truly core OS applications.
Microsoft has rested on its laurels for decades and used its monopoly position to retain market share past when other vendors would have been supplanted. I'm stating the obvious though.
File Explorer has always been abysmal and it would not take a lot of development time to vastly improve on it's function. Including an actual file search tool that functioned. If the free Agent Ransack can find a file quickly in a massive folder structure, certainly the OS vendor ought to be able to do so as well but the answer would be a resounding NOPE. Even with indexing inside of the OS, the search function is a joke.Third party Windows File Explorers are feature rich and stable, like the original one from the 1990s Amiga, Directory Opus.
As others have mentioned, it's 2025 - there is zero excuse for all of these windows applications to be so unstable and feature lacking. They haven't even finalized migrating the old control panel "cpls" entirely over into the Settings Application. Windows operates like a half finished Operating System but somehow Microsoft remains the monopoly vendor, while offering such incomplete solutions. They continue to release new "Feature" releases, without going back and fixing/enhancing extremely core applications like File Explorer and Search.
The truly sad part is as I mentioned, you are not talking about a lot of development hours to vastly improve both the stability and feature sets. These are truly core applications in Windows that users rely on. Somehow the bureaucracy is not be able to allocate the small amount of resources to a project to do so. Meanwhile, the user experience continues to decline with each successive version of Windows.
All it is going to take is one large software developer to release a desktop version of Linux that offers a just slightly more robust UI experience than current Linux desktops and convince vendors like Dell, HP, and Lenovo to promote it as a primary options with their product and Microsoft might just find itself supplanted from the Desktop.