back to article Microsoft 364 trips over its own network settings in North America

Microsoft 365 services toppled over in North America last night due to an infrastructure misconfiguration. According to affected users, the outage started at 1810 UTC on October 9 and affected all Microsoft 365 services including Teams. The outage was brief, and just over an hour later, Microsoft confirmed that everything was …

  1. blu3b3rry

    Microsoft 364?

    I'm not sure their uptime will make it anywhere near 365 days this year...

    1. DJV Silver badge

      Re: Microsoft 364?

      Doesn't matter as long as they keep the snake oil flowing, which will enable them to get more suckers signing up to their creaking ediface of shit!.

    2. Anonymous Coward
      Anonymous Coward

      Re: Microsoft 364?

      The servers were up. We have had at least 1 server turned on at all times since whatever date we launched whatever you categorise as the current platform. Your inability to access the backend services is irrelevant to the truthfulness of the 365 branding.

      Stop complaining and get to work figuring out which combination of additional licenses you need to purchase for each user to get the "ability to access services" feature.

      - Microsoft Legal Team

    3. TeeCee Gold badge
      Alert

      Re: Microsoft 364?

      As I have observed before, it seems likely that their key stakeholders are invested in a paradigm pivot to a 360 solution.

      And that's my wankword bingo card filled out, how about yours?

    4. Anonymous Coward
      Anonymous Coward

      Re: Microsoft 364?

      Look carefully, the name is o365. The "O" designates octal. They're only guaranteeing 245 days uptime.

  2. Anonymous Coward
    Anonymous Coward

    "The company's Admin Center said: "We're analyzing configuration policies and traffic management processes on the affected network infrastructure to identify necessary refinements and increase resilience in the event of future incidents."

    In other words, "We will be using this incident to train our AI systems to ensure it doesn't happen again".

    1. MrBanana Silver badge

      You forgot to add ..."although it is 100% likely it will happen again".

    2. ITMA Silver badge
      Devil

      ""We will be using this incident to train our AI systems to ensure it doesn't happen again".

      More like - "We'll be using this incident to train our AI systems to ensure they get better at causing these effups in the future"

    3. The Dark Side Of The Mind (TDSOTM)
      Coat

      "We will be using this incident to train our AI systems to ensure it doesn't happen again in the same way".

      FTFY

  3. Taliesinawen

    A high-wire act balanced on a wobbly infrastructure.

    A high-wire act balanced on a wobbly infrastructure. Consolidating all critical computing workloads within a singular cloud control plane. A virtual machine running on a cluster on virtual containers over a software-defined network. What could possible go wrong :o

  4. Paul Herber Silver badge

    " The outage was brief, and just over an hour later ..."

    It would have been sooner but the option to change the setting had been moved 5 times in the last month, this time to:

    Settings -> Special -> Dynamic -> Network -> Offsite -> Nebulous -> Containers -> Automatic -> AI -> Microsoft -> All Settings -> General -> Advanced -> Overrides -> Cloud -> Virtual

    /s

  5. hx

    It could be worse

    You could be running Exchange on-permises.

    1. David G from Visalia

      Re: It could be worse

      If I were running Exchange on-premises, at least I'd have access to log files. Well, assuming Microsoft's programmers are smart enough to write to log files. I don't know; I was forced away from my legacy system because my management wanted to go all Microsoft and move as much as we can to the cloud. In somewhat related news, I'll be retiring in 280 days if all goes to plan.

      But yeah, the cloud has weird shit happening and no ability for me to see the log files, so that was a downgrade.

      1. myootnt

        Re: It could be worse

        You and your skills will be missed. I am a few years behind you, unfortunately. It amazes me how compartmentalized IT is these days and it's like network people don't even remember that their equipment has logging capabilities, never mind the ability to log to servers where even the most rudimentary tools are useful. Grep goes a long way.

  6. Random as if !

    Dependancy

    Checks server room ...

  7. cookiecutter Silver badge

    cloud is such shite

    it's expensive, doesn't work, you end up hiring entire teams of accountants in "finops", you have zero idea what you ACTUALLY need to buy to do what you want and that's BEFORE ingress and egress costs come along.

    Then someone bean counter decides that a feature your company is desperately dependent on isn't making enough money so they'll turn it off, or they'll suddenly redesign the front end so your support staff can't find anything.

    As ever.... only the idiots put stuff in the cloud

  8. Anonymous Coward
    Anonymous Coward

    Surely CoPillock should have prevented this Isn't it omniscient according to Micro$oft?

  9. harrys Bronze badge

    American tech and US culture is general

    From an across the pond perspective....

    Need to get away from it.... It's just toxic

    The only thing stopping homegrown alternatives is laziness and easy monies

    We speak the samish language but the cultures have always been distinctly different

    When government bodies start leveraging away from companies like oracle/ms/salesforce/meta etc... and above all the emotionally immature rich saddo's running them..... That is when the tide will turn

    1. mcswell

      Re: American tech and US culture is general

      You do know that there is in fact a Samish language, right? https://en.wikipedia.org/wiki/Samish_dialect

POST COMMENT House rules

Not a member of The Register? Create a new account here.

  • Enter your comment

  • Add an icon

Anonymous cowards cannot choose their icon

Other stories you might like