Telecoms wholesaler ICUK restores services after two-day DDoS pelting

London-based wholesale telecoms biz ICUK is back on track after a multi-day DDoS attack on its network and systems. Secret Intelligence Service, aka MI6, HQ in London MI6 reveals 'Silent Courier' dark web portal upgrade it hopes will help it recruit new spies READ MORE Customers wrote to Reg Towers on Monday, letting us know …

[Dr Paul Taylor]

Excellent company

I have been a happy residential customer of ICUK/CIX since 2007.

At first they had my broadband while BT Retail had my phone. In 2009 there was a fault on my phone line that BT Retail was clearly structurally incapable of diagnosing. This went on for more than four months. Then the manifestation of the fault changed and it only affected my broadband, so ICUK stepped in. They got it fixed in a couple of hours: apparently a card at the exchange had been knocked out of place. They also helped me prepare my complaint against BT Retail, except that the "Ombudsman" is in the pocket of BT and whitewashed the complaint. Of course I switched my phone to ICUK.

(On Monday I lost my broadband for an hour or so but it came back without any intervention.)

[anthonyhegedus]

Re: Excellent company

They are an excellent company. We really trust them to look after our customers' leased lines, broadband and hosting.

We had a bit of an outage on Monday evening too

[Anonymous Coward]

Such DDoS attacks enabled by all those compromised devices out there on the Internet.

Such DDoS attacks are largely enabled by the widespread negligence of device manufacturers who prioritize cost and time-to-market over security.

[Anonymous Coward]

Re: Such DDoS attacks enabled by all those compromised devices out there on the Internet.

Yes, some manufacturers put lower cost ahead of security. But it is the buyer who chooses to take that risk. If they don't perform their due diligence during procurement, or decide to take the risk on cheaper equipment, then it's their fault ultimately.