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back to article EV charging biz zaps customers with data leak scare

An electric vehicle charging point provider is telling users that their data may be compromised, following a recent security "incident" at a service provider. Germany-based Digital Charging Solutions (DCS), which supplies its own electric vehicle charging points and acts as a billing partner for manufacturers' own-branded …

  1. BartyFartsLast Silver badge

    Don't panic

    We're still able to take payments, it's only your data we've leaked.

    1. MyffyW Silver badge

      Re: Don't panic

      Far too many of these EV charging providers seem to invest heavily in the data harvesting "registration" process and conspicuously less in overall app usability.

  2. Doctor Syntax Silver badge

    Once upon a time people alked into shops, bought whatever it was they came for, paid money, walked out and that was the end of the matter. If they returned often enough they might become a regular customer and, if the shop was small enough some sort of friendship might develop but always predicated on the fact that they bought stuff, paid money and the deal was completed.

    Why shouldn't that happen today, whether it be a charging network or anything else?

  3. devin3782

    I don't understand this about EV chargers, they should be simply putting £'s in a meter, any amount of additional complication here is totally unnecessary I don't need to register to fill up a car with petrol, the same should be true of drawing electricity from the charger. I think there needs to be some legislation for this, the providers won't do it willingly

    1. DrXym Silver badge

      The EU legislation is basically that new chargers should take a common form of payment like a credit card.

      In the ideal world that should mean - plug in, tap a card to start, the card is preauthorized and you get billed for the amount of charge. But unfortunately many of the older chargers and even some new ones have some bullshit reason you need to use an app. e.g. maybe they technically allow payment by credit card, but there is no kiosk and you have to scan some QR code to get to an online payment system to type the card by hand blah blah.

      Really the legislation should be kicking providers in the teeth to install a card reader and a touchscreen. It's not rocket science and the alternatives are anti-consumer and anti-adoption.

      1. Anonymous Coward
        Anonymous Coward

        When I was looking to open a high-interest savings account, I found several lists (from respected reviewers) of highly recommended ones. Took at look at one bank, looked really good, except that it absolutely REQUIRED that everything be done through their mobile app. No thanks, applied for an account elsewhere that lets me use this newfangled thing called a "web browser".

    2. PCScreenOnly Silver badge

      Sainsburys

      Is like this, no faffing, no registration, just a cc ( or it was 10 months ago)

  4. This post has been deleted by its author

  5. Anonymous Coward
    Anonymous Coward

    If the company's reporting is honest...

    then great praise to them. They detected inappropriate accesses after only a few, promptly put a stop to it, notified anybody whose data MIGHT have been accessed, are investigating exactly what was accessed, and had the foresight to have stronger defenses around the really important stuff to protect (payment information). And the folks who did the inappropriate access were SUPPOSED to have access, but misused it and got caught anyway.

    This is the model for how to handle such things.

    Contrast to a former employer of mine, who found out 3 months late that they had been hacked and current+former employee data stolen (even mine, 5 years after I left), including social security numbers, then didn't notify us victims for 2 years...

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