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back to article Jaguar Land Rover supply chain workers must get Covid-style support, says union

The UK's chief automotive workers' union is calling on the government to establish a Covid-esque furlough scheme for the thousands of individuals who face losing their jobs due to the cyber-related downtime at Jaguar Land Rover. Unite said it's already received reports that layoffs have begun for some workers across JLR's …

  1. Doctor Syntax Silver badge

    "labor org argues UK goverment should step in"

    I think the UK govt is likely to take more notice of a labour organisation.

    1. Anonymous Coward
      Anonymous Coward

      Don't count on it - Keir Starmer is a tory in a red tie. So far the only thing he has done in office has been to agree with whatever the tories have said, even down to sacking his deputy for a tax dodge so small that Boris, Farage or Michelle Mone would have sacked themselves for being too honest

      Then again, splurging public funds to reward the failure of a private company is the sort of thing Boris would do

      (edit: ah, you were only pointing out the merkinism. They are so frequent on the Reg now that I have stopped noticing)

      1. rg287 Silver badge

        Don't count on it - Keir Starmer is a tory in a red tie. So far the only thing he has done in office has been to agree with whatever the tories have said, even down to sacking his deputy for a tax dodge so small that Boris, Farage or Michelle Mone would have sacked themselves for being too honest

        Oh, I don't know. He's simultaneously manged to piss off all the centrist Tories he might otherwise have been touting with the changes to Inheritance Tax for agri land (which needed to go, because it was - ironically - killing farming, but that's an economics debate for another time).

        A recent poll by the CLA (Countryside & Landowners Association) showed that even in areas that went red last year, rural voting intent has swung all the way back to Tory & Reform on level pegging, a smidge of Lib Dem.

        There's a real possibility that Farage gets some serious power and suddenly realises that after a career spent being a blowhard who never had to worry about implementing his musings and "policies", he's suddenly going to be in the hot seat. And it'll go about as well as Johnson's "over ready" Brexit deal.

        1. elsergiovolador Silver badge

          As with all Russian supported political movements, their role is to stir the pot and then deliver economic carnage.

          The tragedy is that Labour is going to help bring that in.

          Labour got dazzled by slick salesmen in nice suits and sold for beads the working class and SMEs, who will vote for the next option at the polls - which looks to be Reform.

          1. Smeagolberg

            "Labour got dazzled by slick salesmen in nice suits and sold for beads the working class and SMEs"

            A bit like Tories then?

            Power corrupts, absol... etc.

        2. ManMountain1

          To be fair, that's also been a problem for Labour. They very quickly learned that being in opposition is easy, being in Government is hard. Unfortunately a lot of their comms still feel like they are in opposition with an obsession initially with the Tories, and now with Reform. They've got 4 years of relatively secure governing ahead of them and they still spend every waking hour looking over their shoulder.

        3. Smeagolberg

          Farage has a long track record of stepping down from any position if actual work loomed on the horizon. I expect he'd find a good reason to pass the baton if PM-ship ever seemed more than something to rant and waffle about.

      2. Adair Silver badge

        There seems to be a lot of childish naivety in the population these days when it comes to expectations of political parties, and their leaders.

        "The new government is rubbish, and their leader is crap: they haven't solved all our problems overnight."

        I mean, is that what they actually expected? Apparently so.

        Farage clearly has the 'magic wand' that Starmer lacks. With a single swish Reform will make all the nastiness go away, and we will have our beloved 1950s Britain back again. Obviously, without the post-war rationing, bomb sites, lack of antibiotics, and all the other stuff that actually made early 1950s Britain a pretty depressing place to be.

        No, that's not what they expect?

        Well what exactly DO they/we expect? National politics is a hard row to hoe; and getting to grips with the entrenched problems of a problematic state and system is even harder. In the end, 'the Gummint' is always going to be a disappointment, but the 'solutions', such as they are, mostly lie with all of us—our attitudes, our actions, our hopes, and our willingness to get stuck and help make the nation be a worthwhile place for all of us.

        Sounds like a manifesto.

        1. Jamie Jones Silver badge

          Farage making promises reminds me of the kid campaigning for class president, who says things like "vote for me and I'll have free soda machines in the classrooms, I'll ban homework, and close school on mondays!"

    2. This post has been deleted by its author

      1. Wang Cores Silver badge

        I stand corrected and redact the previous post.

        The union begging the taxpayer for a bailout because of corporate malfeasance is the least appropriate thing they could do.

  2. abend0c4 Silver badge

    Layoffs have begun

    Sad but inevitable given the situation at JLR.

    There's an argument to be made for better unemployment support in general and another for better industrial support but, at least in my opinion, it would be wrong to single out this specific incident for special treatment.

    Attacks of this kind are now endemic and if we start compensating people for the effects they'll take less care over prevention and mitigation. If there is to be money made available it should be to encourage businesses in general to compartmentalise their network environments and concentrate as much on the policing of internal boundaries as on external boundaries so that the spread of any contagion can be limited.

    It may be convenient that your PLCs can be updated directly from a desk in another country or that your online store has direct access to your ERP system, but it's a convenience that comes at an unknown price - and the government should not be expected to pay it. There is, of course, also an operational cost to having less "liveness" in the system - manually transporting files or occasionally having to cancel an order because your website's view of the available stock lags reality, for example - but it's invisible compared to shutting down much of your business for weeks or months.

    1. Dr Who

      Re: Layoffs have begun

      Very nicely said. For the government to indemnify businesses against cyber risk would create a significant moral hazard. If large financial institutions had not felt they were too big to be allowed to fail, they never would have take the risks that led to the financial crisis. Risk is part of business and it is not for the government to absorb that risk using taxpayer money. Even for small suppliers, although they may in reality have little choice, being reliant on one massive customer is a known risk which they enter into voluntarily.

      Support for laid off employees is a different matter and there is much room for improvement there.

    2. Doctor Syntax Silver badge

      Re: Layoffs have begun

      "or that your online store has direct access to your ERP system"

      Or that anything can get access to the ERP's RDMBS other than by the specific database connection. All other connections the server sit on its own private network. Needless to say users needing DBA privileges have to use terminals which can only access the private network.

      1. Colin Bull 1

        Re: Layoffs have begun

        Upvote by 10

  3. Aladdin Sane Silver badge

    If companies can insure against the effects of these attacks on themselves, surely those further down the supply chain can also claim against it? Or am I being too sensible?

    1. Like a badger Silver badge

      I doubt that JLR's cyber security insurance would offer payouts to their supply chain, and suppliers are singularly unlikely to take legal action against a major customer. I'd also guess that suppliers will struggle to find (at any price) cyber security insurance that covers customer failings - from the insurer's perspective, how would they evaluate the risk?

      1. Jan 0

        Insurers don't offer to make payments. The insured have to claim.

        1. Doctor Syntax Silver badge

          ANd even then they're reluctant of offer payments in response.

  4. alain williams Silver badge

    More diversity in software used is needed

    When ever you get a biological monoculture (eg crops) you run the risk of a disease ripping through the fields, eg bananas. Having a diversity of crops helps - even variants of the same species, do not plant just Cavendish bananas.

    The same applies to operating systems. Too many run Microsoft, so how about using other operating systems ?

    Yes: my favourite is Linux, but there are others - although IBM mainframes are too expensive for many.

    BTW: when did you last hear of malware successfully attacking an IBM mainframe ? Linux is not as immune as z/OS but is much better than Microsoft.

    1. julian_n

      Re: More diversity in software used is needed

      A few years back, I am sure I saw adverts from Microsoft that JLR were early adopters of Office365 (or whatever it is now called).

      I wonder whether in the post mortem we will see that storing all your data on someone else's computer was such a good idea?

  5. Anonymous Coward
    Anonymous Coward

    Insurance

    Devil's advocate here...

    Rather than the tax payer being expected to pick up the bill, shouldn't companies (JLR and their suppliers in this case) have insurance to cover this eventuality? Insurance companies wouldn't offer cover to companies that follow bad practice, and neither should they have to. If a company goes under because they can't get cover then that is simply Darwinism in the current business environment where internal IT is connected to the Internet, because it makes business easier AND riskier. If a company goes under because they thought it cheaper to not have insurance and to not have good IT practices in place, tough.

    Worker's advocate...

    I live in the West Midlands and know workers at JLR, at Tata, and one of their smaller suppliers. That so many workers in the supply (and service) chain have been affected without any meaningful in depth coverage in the media is appalling.

    1. SomeRandom1

      Re: Insurance

      Shouldn't the share holders shoulder the costs? It is their business after all? Why should my tax money fund their bailout? I lose my job I wouldn't see any money to keep paying my mortgage; I have to protect myself with insurance.

      It's not the government's job to bail out businesses, doing so encourages them to neglect their duties - "it's fine, the taxpayers will cover it" will be heard in boardrooms up and down the land.

      1. alain williams Silver badge

        Re: Insurance

        "it's fine, the taxpayers will cover it" will be heard in boardrooms up and down the land.

        That is what the banks do and did in 2008. The banks can get away with it, if one bank goes down it will take others with it but if the likes of JLR go down the economic fallout is not so big, competitors will survive and step into the void left by JLR.

        1. SomeRandom1

          Re: Insurance

          Shouldn't have bailed the banks out either. They got money, the country should now own them. No bonuses for the greedy at the top - they should have been sacked. Any profit goes back to the shareholders i.e. the country. Might not fix the black hole in the Governments coffers but it certainly wouldn't hurt.

          1. Yet Another Anonymous coward Silver badge

            Re: Insurance

            So anyone with money in the bank should have just lost it, any company that foolishly used a bank for payroll goes bust?

            Even the USA has government bank deposit insurance. In 2008 the UK didn't

            1. Aladdin Sane Silver badge
              Headmaster

              Re: Insurance

              Financial Services Compensation Scheme came into existence in 2001, replacing various schemes.

              In 2008 the Bank of England gave the FSCS a loan to cover deposits at Bradford & Bingley.

      2. Doctor Syntax Silver badge

        Re: Insurance

        "Shouldn't the share holders shoulder the costs?"

        Whose shareholders? And it is possible you may be one of them via your pension fund?

        As the UK motor industry has shrunk we now have a situation where many small businesses are dependent on a single big customer such as JLR. If that business isn't able to trade for a while those smaller businesses may fail for lack of cash flow. It could be argues that they shouldn't depend on a single customer but their simply aren't any other customers. It won't ust be their shareholders either, it will be their employees affected. When it gets back in operation the company will then be faced with the fact that suppliers on whom it depended aren't there.

        Should the big company's shareholders support the smaller suppliers? - it would be in their long term interest. If it was a services supplier that was the initial point of failure should their shareholders or insurers be on the hook for everyone's losses? Ideally, yes. I have a nasty feeling that it will fall on the small suppliers and your taxes and mine will end up paying for a bit more unemployment anyway while the country's economic base shrinks further and components are imported in the future. Even if you're not prepared to think through to whose shareholders you mean it's very likely they won't be the only ones.

      3. julian_n

        Re: Insurance

        I thought there were no shareholders now - other than Tata who own it.

        Maybe the next step will be Tata threatening to close JLR (like the Chinese did with the ex-British Steel blast furnace) - spurring the government to renationalise it (remember it was once part of British Leyland)

    2. DJO Silver badge

      Re: Insurance

      There's no problem with the tax payer footing the bill as long as it's a loan and not a gift. One it's all fixed JLR should make no payments to stockholders and absolutely no board room bonuses until every penny is repaid to HMG.

      1. Anonymous Coward
        Anonymous Coward

        Re: Insurance

        One it's all fixed JLR should make no payments to stockholders and absolutely no board room bonuses until every penny is repaid to HMG.

        So everyone loses? Let JLR pay, it was the incompetence of their staff which allowed it to happen. The unions would be better off agitating for more training instead of more taxpayer handouts.

        1. Doctor Syntax Silver badge

          Re: Insurance

          "it was the incompetence of their staff which allowed it to happen."

          Was their staff? Or their management? Or a 3rd party supplier? Enquiring minds would like to know.

          1. Anonymous Coward
            Anonymous Coward

            Re: Insurance

            Management are staff too, and they chose any 3rd-party suppliers. The buck stops at JLR.

            1. billyrubin

              Re: Insurance

              Well, JLR have no choice in their IT services supplier as it's TATA owned, so really any lapse in security is probably on TCS, but I'm not sure that's the narrative I'd like to push.

              JLR are a victim of a crime, and should be given treated as such.

              1. Roj Blake

                Re: JLR are a victim of a crime, and should be given treated as such

                If my house gets broken into and burgled, does the government pay for my possessions to be replaced?

              2. Colin Bull 1

                Re: Insurance

                JLR are victims of a crime? They have NO disaster backup options. Why should a manufacturing system be down for a moth or more? Replace images on a couple of hundred PCS -surely a couple of days.

                No plans - no hopers.

                The local Coops had empty shelves for a month. Why could they not have their suppliers repeat orders for previous months and catch up with paperwork later. The cows could not postpone their milk for a few weeks. So what happened there.

          2. M. Poolman

            Re: Insurance

            Indeed. Is it (publicly) known what the cause of the outage was yet? The correct response in my view depends very much upon this (e.g. state-sponsored cyber attack vs bean counter cost cutting). Even if it was due solely to internal incompetence, a lot the workers getting

            laid will be entirely blameless.

    3. wolfetone Silver badge

      Re: Insurance

      "I live in the West Midlands and know workers at JLR, at Tata, and one of their smaller suppliers. That so many workers in the supply (and service) chain have been affected without any meaningful in depth coverage in the media is appalling."

      The media are more bothered about flags and roundabouts than people.

    4. Ian Johnston Silver badge

      Re: Insurance

      Yup. The argument in this article is just another example of good old fashioned "privatize the profits, socialize the costs". See also: the people who bought ex council houses to make a profit through house price inflation and now want the rest of us to pay for their RAAC problems.

    5. LybsterRoy Silver badge

      Re: Insurance

      A really wild idea; unions have funds that they use to help support their members whilst they are on strike could some of that not be used? I appreciate union bosses may have to take a temporary pay cut to help finance the assistance.

  6. elsergiovolador Silver badge

    Union snakes

    So the union’s grand idea is: let corporations underinvest in IT security, let the inevitable disaster happen, then have taxpayers swoop in with a Covid-style bailout. That’s not a safety net, it’s an incentive for every boardroom to gamble on the cheap option.

    It’s also telling how quickly the rage gets directed at “cyber” and by extension the people behind the keyboards, rather than the executives who refused to pay for competent staff and resilient systems. There’s a long-standing resentment toward knowledge workers - portrayed as sitting at desks “clicking a mouse and cashing in” - but the reality is those jobs have been steadily hollowed out, outsourced, and underpaid. The bill for that neglect is now being passed to the factory floor and, if the unions get their way, to the public purse as well.

    Call it what it is: not solidarity, but a subsidy for corporate corner-cutting.

    1. PCScreenOnly Silver badge

      Re: Union snakes

      Is it really the unions that underinvest in Security ? Thought that was the company or their really bad choice in IT Partner

      1. elsergiovolador Silver badge

        Re: Union snakes

        Unions indirectly advocate for under-investment.

  7. Tron Silver badge

    The government is not your mother.

    Most hacked companies turn out to have had inadequate security, not much of a plan B, and end up taking the long route back courtesy of the NCSC, who are not renowned for their speed.

    If they merit an insurance payout, they will get one. If they value their supply chain and cannot function without it, they will need to support it.

    There are a multitude of ways of protecting a company from this. Keep your internal systems from ever connecting to the public internet. Keep the light and fluffy stuff attached to the public internet - systems that can bounce back easily. If you are uncertain about how secure a system is, stay with paper. Don't skimp on this, because insurers will soon be adding to their voluminous small print to avoid paying out in these cases.

    The UK's car industry has been declining for years. That's if it even qualifies as being the 'UK's', as it is almost entirely foreign-owned. JLR is a subsidiary of India's Tata. If the government step in, they will set a post-Covid precedent. Nobody will bother to sort out their tech security, as they'll know that a UK govt. handout will be available.

    Governments have no choice but to step in when infrastructure is involved, such as the UK's failing rail sector, the UK's failing water sector, or the UK's schools, with failing concrete. Tax revenue only goes so far, and that's not very far post-Brexit. Private companies need to make a proper effort to secure themselves.

    1. wolfetone Silver badge

      Re: The government is not your mother.

      I worked for a small manufacturer in Birmingham and I was talking to the FD once and he told me they'd never ever do any work for JLR. I asked why and he said JLR have in their contracts that if the supplier suffers a problem in the production of parts, then they are fined per day for the stoppage. More often than not, the suppliers are so small that the figure they owe to JLR is one they can't afford so they end up being bought out by JLR, who then in turn cancel contracts they have with other companies. Meaning the supplier now works solely for JLR.

  8. Missing Semicolon Silver badge

    "volume crisis"

    Don't they mean the wipeout of the auto industry by Mad Milliband and his Net Zero crusade?

    1. wolfetone Silver badge

      Re: "volume crisis"

      How did you pay for your homes Farage?

    2. Anonymous Coward
      Anonymous Coward

      Re: "volume crisis"

      Milliband hasn't been around to have any real influence on policy outcomes yet.

      What you see today is the outcome of UK energy and environmental policy that has been near enough the same Canutian fight against climate change plus belief in market competition since the days of Tony Blair, even through fourteen years of Conservative party rule, umpteen Conservative prime ministers, and eleven Conservative energy ministers. If anybody is to blame for the UK's lack of competitiveness, it's whoever was in charge for the last decade and a half.

      1. Anonymous Coward
        Anonymous Coward

        Re: "volume crisis"

        it's whoever was in charge for the last decade and a half.

        ITYM last 3 decades.

  9. s. pam
    Flame

    Screw the union!

    WTAF?? They should be going after the deep pockets of their employer, and demanding payments from them alone! Why should I, a British taxpayer pay for their apparently piss poor IT security debacle when I don't get compo if my personal security is compromised??

    1. Doctor Syntax Silver badge

      Re: Screw the union!

      You will pay anyway. When the suppliers go under you'll be paying their former employees' benefits. Who knows where the ripples end? Could your employer be a supplier to one of those suppliers?

  10. Anonymous Coward
    Anonymous Coward

    We're witnessing the death rattle of the beleaguered Brit(ish) car industry

    And it's all by design.

    Successive governments have presided over the deindustrialisation of the UK and continental Europe. The fun will really start when we're completely reliant upon our enemies for survival!

    Better brush up on the Mandarin...

  11. mark l 2 Silver badge

    If your a supplier to JLR and that is virtually your only customer, surely any competent company director should have some back up plan for if/when your no longer able to carry on supplying that customer. Or did no one learn anything from covid and everyone just expect government hand outs when something goes wrong from now on?

  12. IGotOut Silver badge

    So going by this....

    What about the suppliers to the 198,046 businesses that went bankrupt in 2024?

  13. rlightbody

    TCS isn't having a good time of it, are they. First M&S and then the co-op, now this. If I was outsourcing all my IT to TCS, I'd be quite nervous.

    1. Anonymous Coward
      Anonymous Coward

      I wonder who's the next UK victim on Tata Consultancy Services' hitlist.

  14. charlieboywoof

    errr

    "labor" what ?

  15. This post has been deleted by its author

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