back to article Azure budget alerts go berserk after Microsoft account migration misfire

Some Microsoft Azure customers have had a worrying few days after a problematic account migration caused forecast costs for the cloud service to skyrocket, triggering budget alerts. An alarmed Register reader got in touch after receiving warnings from Azure's automated systems that they had significantly exceeded their budgets …

  1. Pussifer

    Customer = victim. Care = ? (do they care?)

    1. m4r35n357 Silver badge

      The customers? No, they just keep paying up.

    2. b0llchit Silver badge
      Coat

      Squeeze(t) = baseFortune + steepIncrease * t5

      customerCare = 0

      Customer + Squeeze(t) + customerCare = Profit

    3. ThatOne Silver badge
      Devil

      > Suggestions from Microsoft that users should contact the support team did little

      Of course: "Contact the support team" is the polite version of "go ... yourself".

      Besides, Microsoft doesn't have a Quality Control team, why should they bother with a Support team? (Billing clients for 24/7 support isn't a reason to have one)

      1. Anonymous Coward
        Anonymous Coward

        There will be a spare Azure team in CHI-NA now Hegseth booted them from DoD work.

  2. Anonymous Coward
    Anonymous Coward

    As with real clouds

    The downpour can be longer and harder than forecast.

    In this case, a lot more expensive and MS being the usual dickheads about it.

  3. Lee1ms

    SackYa Nadella will deploy a custom ai agent to resolve.

  4. ThatOne Silver badge
    Devil

    Forum Hater Culling

    > One user reported that their comments in the support forum were being deleted.

    Of course, you can't have all that negativity in our happy happy shiny customer forums...

    (To be honest, deleting any comment less than ecstatic is standard procedure in a lot of corporate user forums. Usually you don't notice it, it only becomes visible when the excrement hits the fan and the forums start boiling with numerous very short-lived posts...)

    1. Anonymous Coward
      Anonymous Coward

      Re: Forum Hater Culling

      It’s a double edged sword that El Reg have not tossed the fucktard Beast666 though still allow Trump to be called a cunt.

      1. m4r35n357 Silver badge

        Re: Forum Hater Culling

        Quit whingeing - sounds like you think the swearing should go and the beast be expelled.

        Wrong on both counts!

        1. Anonymous Coward
          Anonymous Coward

          Re: Forum Hater Culling

          No on both counts.

          - profanity welcomed

          - beast666 is just an irritation…. when he’s not out saving freedom with I.C.E.

    2. hoola Silver badge

      Re: Forum Hater Culling

      To give some perspective on the deletions, if they were abusive or offensive then it will broken forum rules.

      We don't know if this is the case but given what many do post online it is a distinct possibility.

      Just complaining that Microsoft deleted them because they were negative towards the company without the context is typical now.

  5. This post has been deleted by its author

    1. IGotOut Silver badge
      WTF?

      And which article did you read? Because it sure wasn't this one

  6. Tron Silver badge

    Microsoft are amazing.

    Every single day they manage to do something to put more people off their products. Just when you think they could not possibly find anything else to ruin or break, they defy the laws of physics and come up with the goods.

    It might actually be possible to do a curve that extrapolates to the point at which nothing MS produces is of any value anymore and they no longer have any customers. And I bet they could still find something else to screw up, even then.

    1. IGotOut Silver badge

      Re: Microsoft are amazing.

      Are the little corporate piggies still buying their stuff?

      Yes.

      Then why spend money improving when line still goes up.

  7. Pascal Monett Silver badge
    Thumb Up

    Keep it up, Borkzilla

    The more your greed dictates your actions, the sooner companies will understand that managing their own servers is the best option in the long run.

    So they have to over-provision the hardware ? That doesn't mean a surprise increase of 1100% in cost.

    Hardware doesn't cost all that much, these days. One day, CTOs will wake up and stop listening to the siren chant. You're just helping them speed up the inevitable.

    1. Anonymous Coward
      Anonymous Coward

      Re: Keep it up, Borkzilla

      As long as there are executives who take technical decisions on who wines and dines them most you won't see a change.

      Microsoft knows this, it's been playing that game for literally decades.

      1. hoola Silver badge

        Re: Keep it up, Borkzilla

        Just like most other big vendors. This is not unique to Microsoft.

    2. ThatOne Silver badge
      Devil

      Re: Keep it up, Borkzilla

      > the sooner companies will understand that managing their own servers is the best option in the long run

      Yes, but "Nobody got ever fired for buying Microsoft"... :-p

      /s

  8. JWLong Silver badge

    Microsoft...,..

    The only company I know of that can shit in its own kitchen and get people to appreciate the smell of turd pie!

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