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back to article Windows Mobile Plans app to be disconnected in 2026

Microsoft is to permanently hang up on its Mobile Plans app, directing users to the web and the Windows Settings app in the future. The end of the road will come on February 27, 2026, when the app will be retired and stripped from Windows. After that, users should use the websites of cellular operators and Windows Settings to …

  1. Mike007

    eSIMs are the future, but the ecosystem is flawed.

    I don't know the best way to do this from a technical perspective, but they need to eliminate the need for WiFi bootstrapping.

    Perhaps the mobile carriers could create some kind of 'virtual network' that unprovisioned devices can connect to (similar to emergency calling on the telephony side). A network where the data connection has access to the sign up/provisioning systems of all licensed operators, just not public Internet access?

    Almost certainly a political issue rather than a technical one...

    Also, from an open source point of view, why do phones not allow you to use an "unsigned eSIM"? I can use an SDR and open source software to set up my own base station/network, but I can't generate my own eSIM?

    1. Anonymous Coward
      Anonymous Coward

      I would guess that it's because a SIM is a Subscriber Identity Module, and was intended to allow subscribers to be known and tracked. If anyone can generate an eSIM then it opens the door to even worse spamming and telemarketing, the phone network would become as much of an uncontrolled free-for-all as the Internet is.

    2. Gene Cash Silver badge

      > eSIMs are the future new way to lock in customers

      I just dealt with this. Swapping a physical SIM from a phone that just had a truck run over it is far easier than an eSIM.

      An eSIM needs a network connection at the least. Wait a minute. I'm out in the boonies and my only network connection just got run over by a truck!

      I've had eSIMs take several hours to be approved on a new phone. Why? I don't know.

      1. DS999 Silver badge

        Operators don't like eSIM

        Apple had to do a lot of arm twisting to get them to support eSIM at all - basically telling them "we're migrating off physical SIMs so if you don't support eSIM you will lose out on iPhone customers". So they've been forced to support eSIM, but that doesn't mean they have to make it a smooth experience.

        I think it is hilarious that people actually believe eSIMs are some carrier plot to "lock in" customers. eSIMs make it (or would if not for the carriers hamstringing things) so much easier to switch carriers, or to have multiple carriers. My iPhone has two eSIMs but supports something like a dozen eSIM profiles. So I could have a bunch of different eSIMs available that I can instantly switch to in different countries to insure I always get the best rates, have a local number, whatever. It worked really well when I decided to test which of the three major carriers had better support from my house and from my mom's house. They offer free eSIMs good for a few days so I can switch to them and see how many bars I get, what sort of data speeds, and so forth.

        eSIMs put the control in the customer's hands, or at least to the extent that the carrier either deliberately or through laziness adds friction to the process and doesn't allow it to be as smooth as it used to be. I switched to eSIM on an iPhone 12 Pro Max after using a physical SIM. I did it because I planned to upgrade to a 14 Pro Max and knew it would be eSIM only. It was a big pain in the butt to make this switch from physical to eSIM - I had to visit the AT&T store! Migrating the eSIM from the 12 to the 14 was a bit easier, but not much - I had to talk to customer service. I switched from AT&T to Verizon (Visible) the following year, I again had to talk to customer service (though most of my difficulties were with porting my number, another thing carriers deliberately add friction to because they don't want it to be easy) Last fall I upgraded to a 16 and the eSIM transfer was a bit easier. Not as easy as could be (Apple tries to do it automatically as part of copying everything to your new phone but the auto eSIM transfer failed) but I only needed to text a Visible CSR and they got it working right away.

  2. Eye Know

    I'd not come across this before, it doesn't surprise me MS would replace it with something that's not feature complete.

  3. Blackjack Silver badge

    Back to using your phone to give "WiFi" to your computer I guess?

  4. PeterM42
    FAIL

    Poor old Microsoft

    They never did "get" (understand) phones, did they.

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