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back to article Good morning, Brit Xbox fans – ready to prove your age?

Microsoft has begun emailing users of its Xbox gaming platform with likely unwelcome news: users will need to verify their age if they want to keep access to the company's various social services, and it's blaming the UK Online Safety Act. Woman in suit peers through privacy hole in someone's front door End well, this won't: …

  1. squirrel_nutkin

    At the ripe age of 43, i got the email too

    I've had an Xbox account for over 20 years, longer than the age of majority - and i got one too. Think of the children, right?

    1. Hugo Rune
      Pint

      Re: At the ripe age of 43, i got the email too

      I'm over 3x the age restriction but this sounds perfect to me.

      "Those who choose not to verify their age, Microsoft has confirmed, will retain access to their existing games and other media as well as the ability to buy more – including age-restricted titles. It's the social side of gaming that will be locked off: voice and text chat, party functionality and game invites, and the ability to share user-generated content will be limited to "Xbox friends" only, while the "Looking for Group" and custom club features will be blocked off entirely."

      1. Roland6 Silver badge

        Re: At the ripe age of 43, i got the email too

        Going to be interesting: a user with a parental-controlled account is going to have to verify their age so they can access the club features of apps/games targeted at their age group...

        1. Dan 55 Silver badge

          Re: At the ripe age of 43, i got the email too

          Seems to suggest that Microsoft think on-device parental controls are enough to comply with the OSA, at least in this respect.

          1. Roland6 Silver badge

            Re: At the ripe age of 43, i got the email too

            I wonder if MS has addressed the security hole that existed on the Xbox One, that always enabled a locked down account to open the web browser and log into the Xbox management portal as the adult/admin and thus change account settings….

    2. ParlezVousFranglais Silver badge

      Re: At the ripe age of 43, i got the email too

      Probably find out that the MS legal team asked Copilot what to do...

    3. Anonymous Coward
      Anonymous Coward

      Re: At the ripe age of 43, i got the email too

      Yup, my Microsoft account is years old, sends me the family notification mails and happily has an age verifiable CREDIT CARD attached to the account … yet still I got this shit.

    4. Tippis

      Re: At the ripe age of 43, i got the email too

      I'm somewhat sceptical that the children will be saved seeing as how I got one without being in the UK and having no connection to the UK service.

      If they can't figure out geographical location, their age verification is not very likely to fare much better.

    5. heyrick Silver badge

      Re: At the ripe age of 43, i got the email too

      "I've had an Xbox account for over 20 years"

      Such utter incompetence.

      Last year, or maybe the year before, Google started pushing for some form of proof of age for one of my shadow accounts. If I failed to supply, it would assume I'm under 13 and act accordingly. Since there's exactly zero chance I'm going to hand over a scan of my ID to Google, I just left it.

      My main account, that was tied to my phone (for Play store and all the rest) was set up in 2008. They didn't bother asking for ID because that account has been active for longer than the required age. It's a rather more sensible thing than just spamming everybody for ID.

  2. Anonymous Coward
    Anonymous Coward

    How long

    How long before Microsoft needs you to "Age Verify" to use Windows?

    1. Anonymous Coward
      Anonymous Coward

      Re: How long

      "How long before Microsoft needs you to "Age Verify" to use Windows?"

      What? Banned once you reach the age of discretion?

    2. jdiebdhidbsusbvwbsidnsoskebid Silver badge

      Re: How long

      When I am forced to use Windows, my language can become age inappropriate.

      1. This post has been deleted by its author

    3. Roland6 Silver badge

      Re: How long

      expect the the MS “Age Verify” will need to have Copilot installed and telemetry enabled…

      1. John Brown (no body) Silver badge

        Re: How long

        ...or since they are pushing "Windows Hello", just add age estimation to the camera feed.

  3. The Central Scrutinizer Silver badge

    Break the Internet we will and you will suck it up or be denied access.

    1. Anonymous Coward
      Anonymous Coward

      No we will not.

      1. DancesWithPoultry

        That really isn't the response one should give when wearing the anonymous mask.

    2. Anonymous Coward
      Anonymous Coward

      Break your source of income, you shall. Shrug, we will.

  4. Anonymous Coward
    Anonymous Coward

    "open their mouths, ... has a stab at guessing they're [sic] ... age"

    Counting teeth like with horses?

    Might as well have male members ante up ... well ... their members (and restrict those that come up short.)

    Ah ...but that's the sort of thing this nonsense was supposed to prevent.

    1. David 132 Silver badge
      Coat

      Re: "open their mouths, ... has a stab at guessing they're [sic] ... age"

      >Might as well have male members ante up ... well ... their members (and restrict those that come up short.)

      They could try making that the law, but it'd never stand up in court.

      1. Rattus
        IT Angle

        Re: "open their mouths, ... has a stab at guessing they're [sic] ... age"

        I have box of little blue pills I can sell you that will help with that problem.

        AND better still you don't need an age check to see that sort of advert...

        /Rattus

  5. theOtherJT Silver badge

    Those who choose not to verify their age...

    ...Microsoft has confirmed, will retain access to their existing games and other media as well as the ability to buy more – including age-restricted titles. It's the social side of gaming that will be locked off: voice and text chat, party functionality and game invites, and the ability to share user-generated content

    Not that I approve of this stupid law, but honestly, that outcome seems kinda better to me based on my more recent experiences with online gaming. No user (read "AI") generated content (read "advertising")? Not being able to interact with anyone but still being able to play the games I own in peace? Seems kinda like a win.

    1. RockBurner

      Re: Those who choose not to verify their age...

      ... No user (read "AI") generated content (read "advertising")? ...

      BWAHAHAAHAHAHAHAHAAHAHAHAHAHAHAHAAHAHAHAH

      Oh... I needed that....

      Oh, you poor sweet summer child...

      1. theOtherJT Silver badge

        Re: Those who choose not to verify their age...

        Ah yes, of course, the ability to "Share" not "Consume". I won't be able to share content, but I'll get it "shared" with me regardless of if I like it or not. I see where you're coming from.

    2. This post has been deleted by its author

  6. juice

    Well now...

    It's the social side of gaming that will be locked off: voice and text chat, party functionality and game invites, and the ability to share user-generated content will be limited to "Xbox friends" only, while the "Looking for Group" and custom club features will be blocked off entirely.

    And nothing of value was lost!

    Beyond that: I don't know exactly when I created my XBL account, but it was probably around 2008 when I bought an Xbox 360. And that's linked to a Microsoft Outlook account which goes back to the late 90s.

    I'm guessing they won't be applying this sort of logic to their checks, though.

    1. rmbles

      Re: Well now...

      logic? no chance

    2. Yorick Hunt Silver badge

      Re: Well now...

      "... linked to a Microsoft Outlook account which goes back to the late 90s"

      ITYM Hotmail, surely?

      1. Korev Silver badge
        Windows

        Re: Well now...

        >>"... linked to a Microsoft Outlook account which goes back to the late 90s"

        >>

        > ITYM Hotmail, surely?

        If you're that old then HoTMaiL surely

        Greybeard icon -->

    3. ChoHag Silver badge
      Big Brother

      Re: Well now...

      The logic behind the checks is simple, the discussion went something like this: If we don't require them to jump through these hoops when the account itself is already old enough then we won't be able to sell the personal data they're not forced to give us. Why did we have this meeting for such a stupid question? Go speak to HR.

  7. prandeamus

    Emails look like spam

    I received one of these yesterday.

    Congratulations, Microsoft, it's written to look very much like a spam email. If it were not for the Register I'd have ignored it. Since I don't think anyone in the house uses the Xbox these days it may be a moot point anyway.

    1. lybad

      Re: Emails look like spam

      It's not been in play since today - though I also got the email in the last day or so.

      I got my original request to age verify a couple of weeks ago. So will ignore this one...

    2. Tron Silver badge

      Re: Emails look like spam

      Age verification is an early Christmas gift for scammers. Until one of the big verification services gets hacked, they will continue with this ID scraping farce, despite having ISP adult content blocks for years and mobile blocks too. This will create another huge pile of pissed off Brits that hate the government enough to not vote for them or vote against them.

      Given the threat from Reform, you would think that Labour would avoid doing anything to annoy substantial chunks of the population, but they have done just that, over and over again, since they were dumped into power by Tory failure. The level of political nous in the two main parties must have hit a historic low over the last decade. They couldn't organise a piss up in a brewery without it going £50m over budget, having no beer, and losing them half a million votes.

      I'm not bothering. I'm just going to opt out of any service that requires age verification. I no longer care enough to even dodge it. This country has no future. Screw it. I'm just going to sit back and watch it fail.

      1. Dan 55 Silver badge

        Re: Emails look like spam

        The level of political nous in the two main parties must have hit a historic low over the last decade. They couldn't organise a piss up in a brewery without it going £50m over budget, having no beer, and losing them half a million votes.

        But anyone who thinks Reform is the answer either hasn't seen how bad they are or are wilfully ignoring the evidence. Ladies and gentlemen, may I present Reform's cabinet member for economic development and asset management for Nottinghamshire county council.

        1. Doctor Syntax Silver badge

          Re: Emails look like spam

          Also https://www.bbc.co.uk/news/articles/cger45p0lv0o

          Do they have something to hide?

          1. Dan 55 Silver badge

            Re: Emails look like spam

            Yes, they hate it when they appear on TV or in the press looking like Gumbys so they call it misrepresentation and collectively throw their rattles out their prams.

      2. ParlezVousFranglais Silver badge
        Pint

        Re: Emails look like spam

        Truly ROTFLMAO! Have a beer, sounds like you need it...

        Sh*t, hang on a mo, are you old enough?...

      3. Anonymous Coward
        Anonymous Coward

        Re: Emails look like spam

        Either Tory or Labour piss up in a brewery fails is orders of magnitude better than a Reform Trump-Lite administration. The lessons of Brexit should be enough.

  8. Anonymous Coward
    Anonymous Coward

    Seriously?

    I've had a Microsoft account of one sort or another since 1993 for beta testing, MSDN, Action Pack etc. Even ignoring that they were paid for on credit card, that would make me 32 yet I have to go through this palaver?

  9. brainwrong Bronze badge

    "it's blaming the UK Online Safety Act."

    If this were true then shouldn't they already have implemented the age checks? There was a big fuss recently when the act came into force and lots of other sites introduced age checks.

    1. doublelayer Silver badge

      Re: "it's blaming the UK Online Safety Act."

      I'm having trouble understanding why chatting to other people in a multiplayer game or related activities automatically counts as adult content. This means one of two things:

      1. You're right, it doesn't, and this is Microsoft lying.

      2. Microsoft also didn't think this counted and got notified that someone who has the opportunity to make things annoying did and was going to require this.

      Given how many stories I've already seen of the Online Safety Act applying to things where no logical link exists between them and what the act ostensibly is there to block, option 2 seems the more likely to me. If you have a law that can apply to random things on a whim and has penalties for noncompliance, expect that lots of people will have to add the blocks at a moment's notice when their unrelated services are suddenly deemed covered.

      1. brainwrong Bronze badge

        Re: "it's blaming the UK Online Safety Act."

        Early 2026 doesn't look like a moments notice to me. Maybe microsoft themselves have identified the risk that it may be deemed to fall under the act in the future, and are implementing the changes at their own pace hoping it won't happen in the meantime.

    2. Richard 12 Silver badge

      Re: "it's blaming the UK Online Safety Act."

      Exactly.

      If this is actually required by the law, then Microsoft have broken the law and must be fined 10% of their worldwide revenue.

      If this is not required, then Microsoft are breaking the law by requiring it, and must be fined 10% of their worldwide revenue.

      Either way - rejoice, the UK's financial hole is filled, and taxes can be cut!

      1. James O'Shea Silver badge

        Re: "it's blaming the UK Online Safety Act."

        Should the UK threaten MS with massive fines, MS turns off every license in the UK, as revenues from the UK are less than 10% of worldwide. No more cash from the UK. No more data from the UK. Entire govt depts stop working as they're dependent on Office, Active Directory, Azure, etc. UK gov backs down, crawls to MS,. Sad Nad puts a 10% surcharge on the prices of all MS products in the UK, retroactive for a year on stuff sold to uk.gov, payable in 30 days or everything goes dark again. Apple and Google see an opportunity and only add a 5% surcharge. Oracle goes nuts, adds a 25% surcharge. Charley Third heaves senior Labour brass into the Tower, takes personal control; he can't possibly do worse.

  10. FIA Silver badge

    The benefits of reading to the end...

    It's the social side of gaming that will be locked off: voice and text chat, party functionality and game invites, and the ability to share user-generated content will be limited to "Xbox friends" only, while the "Looking for Group" and custom club features will be blocked off entirely.

    oh, marvellous... nothing to worry about then.

    1. Anonymous Coward
      Anonymous Coward

      That don't need to do that under the OSA.

    2. Rob-T

      Also, you can still do all those "social" things with people who you are friends with on xbox (I play Forza with my kids a lot), but won't receive chat requests from random strangers? Sounds perfect to me.

      1. John Brown (no body) Silver badge
        Joke

        Wait...what? You, a claimed adult, will still be allowed to speak with people who claim to be children *without* having to prove your age? SOMETHING MUST BE DONE!!!!

  11. GeneralDisaster

    I'm not even in the UK and I got one this morning.

  12. Anonymous Coward
    Anonymous Coward

    Nothing to do with mining more personal data from their users of course..

  13. Camilla Smythe

    Thank goodness for that.

    Having found a stick on beard in the dryer I thought I might have to have a chat with the girls given they are no longer allowed to access online forums. Bit of a shame really. The Hamster died last week and my bottom bracket is grinding.

  14. Michael Hoffmann Silver badge

    Just curious:

    Seeing as the feckers link MS Flightsim on a PC to an Xbox account, does that mean UK flightsimmers *on PC* now have to go through that rigmarole?

    (I tried without and the fecking feckers tie your logbook to that bloody account. I lost years of flights when I switched to a new install on a new machine. I learned the hard way and now use external tools)

    1. Anonymous Coward
      Anonymous Coward

      This is your politician speaking…

      No more inbound UK “flights” for foreigners.

      Age check pop-up upon crossing the English Channel.

  15. Anonymous Coward
    Anonymous Coward

    Mobile contract verification seems the less bad options here but others sites are like nexusmods allowing accounts not to do AV if they been around for 10 years, Xbox users need to force that to happen here.

  16. Jimjam3 Bronze badge

    This is effort can be seen as a (feeble) attempt to block grooming on their platform, which is a plus.

    As others have already pointed out though, M$ probably rolled this out just to cover their arse.

    Either way, the kids themselves will circumvent it in most cases.

  17. Anonymous Coward
    Anonymous Coward

    Hypocrites

    My kids' accounts are part of the family accounts and I reguarly have to sign on to reset their password or approve their login, purely because Microsoft has detected something 'irregular' with their account (nothing other than logging in seems to be the trigger). Then when one turned 13 I got an email explaining that they were now an adult and got to make a number of their own choices that were none of my business.

    Now, as the parent, if I don't age-verify, does that mean my kids have more rights, less rights, or the same rights as I do?

    Seems to be a certain amount of mission creep on Microsoft accounts, not that I'm surprised. Mixture of incompetence and planning, probably.

  18. Anonymous Coward
    Anonymous Coward

    The Reg is a week or so late to this one

    I've heard reports from colleagues that Microsoft cut off under-18s from Xbox chat a week or so ago. Said under-18s have all suddenly discovered VPN. Funny, that.

    1. blu3b3rry Silver badge

      Re: The Reg is a week or so late to this one

      "When I were a lad" it was considered a sport of sorts among some of us to bypass the web filters at school. Even some of the ones that were regarded as very effective at the time could by bypassed with effort and research. Free online proxy servers were a favourite, and a bit of cat-and-mouse ensued as those also started getting blocked by the school IT admin.

      Hardly a surprise that younger generations are doing exactly the same with the age verification crap.

      1. Anonymous Coward
        Anonymous Coward

        Re: The Reg is a week or so late to this one

        When I were a lad my school had exactly one Commodore PET, (which was already several years old by then) and one year we had one hour a week where 30 kids were taught 'computing'. I really wonder how I ever ended up with a career in IT, probably entirely due to the home computer revolution.

      2. Jimjam3 Bronze badge

        Re: The Reg is a week or so late to this one

        “When I were a lad” it was considered a sport scumping apples out of the farmer field.

        At school the math department got itself a commodore PET the year I left. I got to see it switch on during the week of my O levels.

        Oh how time flies.

  19. PaulRWebster

    My Microsoft account is 20 years old

    My Microsoft account is 20 years old, I opened it when I bought my first Xbox 360. What are the chances that I am under 18?

  20. sstroud

    Is Xbox still a thing in 2025

    That's surely the real story.

    I thought it died a slow and painful death since 2020.

  21. SIMONWELLS

    The best bit is if your xbox has a childs account they don't need to provide ID to access anything.

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