Re: It's different this time
True story:
Once walked into a customer's network that, overnight, had literally just stopped.
It was one server running a school (normal in those days) and it just wouldn't do anything. Frozen.
Hard-rebooted it. Booted into Windows. As soon as it got there, same thing. Safe mode: same thing.
Services would work and the thing would ping for a few seconds but once it got into Windows it would just all stop.
No problem, restore from backup. Yesterday's backup: same thing. Last week's backup: Same thing. Last YEAR'S backup: Same thing.
No way, because those backups were FINE and were tested and restored perfectly just recently.
Tries a Live CD... server was fine.
After much hair-pulling, I found a hint in an online forum.
Turns out that the APC UPS software was written in Java. One of its JAR files held a certificate. That certificate silently expired (and no way for a customer to renew it anyway). When it expires, rather than just error, the APC software absolutely jams the server up so hard that you literally can't do anything, not even get a ping out of it.
The fix was to modify the filesystem in another OS and remove that JAR, then the software would just stop working rather than mess everything up.
Then you could uninstall the UPS software and install a later version and it would be okay... until the certificate expired again, I suppose. I had a very annoyed customer over that one, because they were entirely down and there was nothing obvious at all, and backup restores are NOT things you can do quickly, and a few of them and STILL no success? Nightmare.
In other news, a very important MS certificate just expired and people have been scrambling to fix it, but fortunately that doesn't bring your machine to a grinding halt and Windows Update mostly takes care of it so long as you update regularly enough.