back to article Brit politicians question Fujitsu's continued role in public sector contracts

British MPs and peers are questioning the government's decision to continue accepting bids for large-scale IT contracts from Fujitsu, despite the Japanese supplier's previous pledge to stop bidding. Following the widespread publicity around the Post Office Horizon scandal in January 2024, Fujitsu, which supplied the faulty …

  1. elsergiovolador Silver badge

    Brown envelope

    These things cannot be explained. Even bodies tax payer fund cannot explain it. It's probably one of the biggest mysteries.

    1. Anonymous Coward
      Anonymous Coward

      Re: Brown envelope

      https://www.legislation.gov.uk/ukpga/2023/54/section/30

      Department/exclusion from Public contracts is what should happen to those wankers at Fujitsu.

      If it’s good enough for suppliers to Grenfell it’s good enough for the Post Office, NHS and many others.

      They also massively fucked up Primark EPoS over the last 6-7 years too.

  2. Prst. V.Jeltz Silver badge

    100 million per year

    Fujitsu is the incumbent supplier of the system, and has been awarded around £500 million since 2020.

    For this piece of shit software

    I know this nationwide EPOS ( electronic piece of shit?) software needs a lot of expensive servers and redundancy , and even some staff on duty to take support calls and correct data entry mistakes or whatever .

    Maybe even some developers , testers , and some hardware - like a barcode reader or something for each post office

    So a bit more involved than the MSBasic program my newsagent uses for paper rounds ....

    But 100 million per year ?????

    Somewhere the beancounters have lost site of the fact that this is computer software - the advantage of which , over other tangible products , is that it can be replicated infinite times and its barely any more effort to supply 10,000 people with it than 10

    Maybe I'm being naive , and i realize this in industry standard - at least when selling to gov , but i find this ongoing cost for a piece of supplied software mindblowing

    1. elsergiovolador Silver badge

      Re: 100 million per year

      Some software has to be supported from a yacht.

    2. Handlebars

      Re: 100 million per year

      Might include specialised hardware beyond code scanners and may also include services to keep up to date with changing business rules.

      1. Like a badger Silver badge

        Re: 100 million per year

        Still, £100m a year is (at £70k per arse) 1,400 man years of effort per year. You really think that a few regulatory or tax changes cost THAT much on one well established system?

        I don't. I think it's "kerching!" at Fujitsu and some sub contractors.

  3. Anonymous Coward
    Anonymous Coward

    Pay suitable compensation

    THEN bid away…

    1. cookiecutter

      Re: Pay suitable compensation

      this is why i describe this country as a giant ponzi scheme. it doesn't matter what you do, who you kill, even if you meant to do it. if you're rich enough, you'll get away with it. the post office, grenfell, hillsborough, the blood scandal, the repeated nhs maternity scandals, the financial crash, each time pootin killed people in the uk including an mi6 agent & as long as the money keeps flowing to the right people, nothing happens & us plebs get shafted!

      and THEN rich CEOs have the temerity to bitch that no one has any loyalty & that "productivity is low" or that "no one is buying houses or having kids ". and Sky reports that apparently "britain has got to get used to the idea of war on our doorstep ", while these rich fucks will holiday in Dubai for the duration.

      they offshore manufacturing to china and then complain that the chinese are hacking our piwer companies. i can honestly say that if i saw a chinese army coming onshore , i wouldn't even reach into my pocket for my phone & i would carry on reading whatever book im reading.

      how a swathe of CEOs & senior management aren't in jail over this & a multitude of other shite over decades is just morally insane!

  4. Dan 55 Silver badge

    "there are no legal grounds that prevent Fujitsu from expressing its interest in this procurement"

    And yet we have this a simple search away:

    Procurement Policy Note 04/15: taking account of suppliers’ past performance

    To ensure good provision of public services and value for money, suppliers with the necessary technical and professional ability should be selected to bid for contracts. One aspect of a supplier’s technical and professional ability is its reliability as demonstrated by how it performed in past contracts.

    And if that's not good enough, then there's nothing stopping the government changing the law.

    1. elsergiovolador Silver badge

      Re: "there are no legal grounds that prevent Fujitsu from expressing its interest in

      then there's nothing stopping the government changing the law.

      Except arch nemesis of every government trying to do good - the mighty brown envelope.

      1. cookiecutter

        Re: "there are no legal grounds that prevent Fujitsu from expressing its interest in

        wierdly, there's plenty of laws to stop someone getting a minimum wage job if they once were in jail for something or that secret list the builders were working off for decades which meant men couldn't get work as they'd been blacklisted.

        take £1000 from russia as a security guard.... end up in jail. take &100,000s of Pootin attached cash as "conservative friends of russia", become PM

    2. Headley_Grange Silver badge

      I agree with you that their perfomance on Horizon and the possibilty of criminal action ought to be enough to exclude** them and even if not then I'd exlude them anyway, and tell them to go ahead and sue and then use discovery to f**k them.

      Changing the law is a bit more complicated. We're signed up to treaties which would make this difficult because they preclude excluding bidders on large contracts other than due to the past performance. The fact that many of the other countries who are signed up to the same treaties take no bloody notice of them would not, I fear, impact the thinking of UK government lawyers desperate to be seen to play with a straight bat.

      ** at best, although if we're talking about using semi-legal activities on the bastards then I can think of better ones than just stopping them bidding on contracts.

    3. PB90210 Silver badge

      'value for money'... if it isn't working properly then it's not vfm

  5. Anonymous Coward
    Anonymous Coward

    Contract : something a company can fight in court, or can escape by bankruptcy. Has non-zero cost. Tends to work, given that to break it, you need to dislike the other party more than you dislike lawyers.

    Pledge: Something the coloured pencil office plays with. Slightly more promising than a new years' resolution.

    Law: something MPs can introduce and vote on to fix broken things, has non zero cost, when done well, long term benefit. Reminds to do right thing (tm) when other criteria overtake human values, see done well.

    Questions in parliament: A way to avoid introducing laws while stating the obvious. See redundancy.

    When a consulting company, a construct that only exists to justify runaway greed, pledges to stop its raison d'etre, that is a level surrealism that makes even artists blush.

  6. Ken Moorhouse Silver badge

    Maybe the way bids are scored needs to change...

    Let anyone bid that wants to bid, but weight scoring criteria such that the bad grapefruit are locked out.

    Maybe this is already the case, which highlights the motleyness of the other contenders?

    EDIT: I see Dan 55 has posted what should be the relevant link.

  7. Pascal Monett Silver badge

    It's about fucking time

    Maybe there needs to be a serious investigation, not only about supplier performance, but about how contracts are awarded and also how they are supervised.

    But that might get uncomfortable for some officials, so . . .

  8. Decay

    I'd apply Hanlon’s Razor here before jumping to conclusions about brown envelopes. That’s not to say I haven’t seen the occasional all-expenses-paid, three-week “fact-finding mission” for an executive and their entire family or a suspicious car purchase right after a multi-million-dollar project was awarded.

    But in my experience, it’s more often laziness lack of care or an absence of real ownership that leads to the most damaging decisions.

    Now layer that with a team of sales and marketing professionals who know exactly where to apply pressure and how to frame a proposal that appeals to the unspoken motivations of decision-makers. Whether it’s protecting personal career risk, polishing a CV with the illusion of transformation, or outplayed in the internal politics of their own organization, the result is often the same.

    When the stakes involve millions, vendors will routinely invest ten times more effort in planning and pitching the proposal than the client puts into reviewing it. And that imbalance is rarely in the client’s favor.

  9. IGotOut Silver badge

    Well of course they are bidding..

    ...it's only right that the British tax payer funds the payments to victims of criminal acts.

    Otherwise the poor share holders would have to pay up,band that can't be allowed.

  10. Ken Rennoldson

    Personally I trust them

    I think Fujitsu are honest and straightforward, as demonstrated by encapsulating their mission statement in their name. In the first two letters.

    1. Jamie Jones Silver badge
      Coat

      Re: Personally I trust them

      In a reply to a previous article, "Anonymous IT Pro" wrote:

      "Yes, the Fujitsu are good at suing the government, and winning- especially the £790m it won for being kicked off the NHS contract for its own failures, but won for breach of contract. Laughable. I hope they never win another contractor, and I used to work for them

      So, based on that, I'd go for "fudge it, sue"

  11. Anonymous Coward
    Anonymous Coward

    Crapita should buy Fukjitsu

    Then the pork barrel can fill up even more with some of the most lazy, incompetent vendors in the known physical universe!

  12. Killing Time

    'Sir Gavin Williamson, former defence and education secretary, this month asked Reeves whether the government has formally invited Fujitsu to rebid for the TSS and "what assessment she has made of the potential impact of awarding the contract to Fujitsu on the reputation of that service."'

    Gavin Williamson asking questions regarding reputation (presumably with a straight face)?

    Oh the irony!

  13. This post has been deleted by its author

  14. Anonymous Coward
    Anonymous Coward

    Worked for Fujitsu Services for a while 20 years ago and it's obvious to most people that they pay crap money and employ muppets, I left after about a year as I could almost phsycially feel my IQ dropping along with my skills.

    I'll give F-U-Shits-On-You some credit, they ensured I will never ever again for a services company, it's so demoralising and most people are there simply 'cos they don't have the sense or the brains to work in proper IT depts in real companies.

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