back to article BOFH: The Boss meets the unbearable weight of innovation

BOFH logo telephone with devil's horns "We need more AI," the Boss blurts abruptly, in the middle of an office meeting. A few heads look up in interest, but the rest of the room can smell the ominous and rank odor of a dumb idea. A dumb idea that will have to be quietly pushed into a cupboard in a couple of weeks and never …

  1. The Mole

    Nice, though I was expecting the machine to start dispensing 'healthier' options which happens to be the PFYs favourite snack, and that the accuracy of the of the recognition would result it dispensing for anyone...

    1. Korev Silver badge

      Well Onion Bhajis were alway the PFI's favourite and in the quantities he eats them, at least ten of his five a day

      1. Anonymous Coward
        Anonymous Coward

        Oooh wndy

  2. IanRS

    Got off lightly

    Only trapped rather than crushed, and just £50 for the BOFH beer fund. The PFY must be feeling a bit off.

    1. Chloe Cresswell Silver badge

      Re: Got off lightly

      £50 for the jack they probably already have. I expect the actual labour for the rescue will have it's own price tag... ;)

    2. TheWeetabix Bronze badge

      Re: Got off lightly

      Who knows where the vending machine machine operator is getting those crisps from, or for that matter who owns the vending machine… I’m sure the PFY has side interests…

      1. doublelayer Silver badge

        Re: Got off lightly

        I was thinking the same. They don't necessarily have to do anything BOFHish to do well out of this if they just charge the normal vending machine profit margin and get the snacks wholesale, especially when they have a plausible reason to charge the boss whenever he's present.

  3. Anonymous Anti-ANC South African Coward Silver badge
    Trollface

    What? No laxatives in the food or drinks?

    1. BenDwire Silver badge

      Nobody said anything about the crisps being within their sell-by date.

      Mmmm! Musty Basement flavoured crisps!

      1. Martin-73 Silver badge

        I can imagine it dispensing smiths crisps from before the walkers takeover, in the clearish packets that allowed them to go stale even IN their best before date

  4. DuchessofDukeStreet

    I expected the credit card to be funding all the items being dispensed, especially the PFY's favourite crisp flavour...

    1. Joe W Silver badge

      Surely It will dispense cans of beer for the PFY, charged to the boss's card as "adult entertainment"...

    2. DS999 Silver badge
      Pint

      I expected

      That the camera would work so well it would dispense crisps every time the boss walked by, and as a result he would gain weight and be forced onto a diet where snacks were forbidden. But it would keep dispensing crisps (now on a slight time delay to allow him time to pass) and then report to the BOFH and PFY that crisps were dispensed so they could have a free snack paid for by the boss.

      And then since the crisps made the BOFH and PFY thirsty, they'd go across the street for a pint, which due to an interface between the vending machines and the pub's POS system (thanks to them "just happening" to be in the right place to help one time when the POS was "mysteriously" acting up and could benefit from their "free" tech support) would also be dispensed on the boss's credit card!

  5. Michael H.F. Wilkinson Silver badge
    Thumb Up

    The linear actuator is a nice touch

    I was half expecting the boss's tie getting trapped in the spiral, or the killer robot being released in the basement.

  6. b0llchit Silver badge
    Pint

    He gave them his credit card

    Friday Lager Micro Transactions Engaged and Billed as Crisp Favourites.

    1. blu3b3rry
      Pint

      Re: He gave them his credit card

      I guess they had to get rid of the printer in the corridor eventually.

      >bip<

      1. Anonymous Anti-ANC South African Coward Silver badge

        Re: He gave them his credit card

        That printer was all but forgotten...

        <bip>

  7. Anonymous Coward
    Anonymous Coward

    There's your problem

    "we have smart clients – we should be smart."

    Someone has confused their modus tollens with their ponens, or is just wishful thinking.

    If Simon's firm has a smart client then that client has retained his firm's services purely for its obvious lack "smartness" (presumably the useful idiot principle.)

    Should the firm actually become "smart" then the smart clients will source their plausible deniability elsewhere and the dumb clients will feel uncomfortable dealing with a firm outside their league and seek an offering from a firm offering a comparable level of incompetence to their own.

    If I were Simon I would hire a tea lady (using the "correct" phrasing for time and location of reader) telling the appointee that she has the exclusive rights in the building on the sale of crisps and other comestibles† (from her tea trolley) dispensing with the vending machines entirely; in return she just has to pretend to the boss she is an android with the latest AI (and I daresay a real people personality™ ;)

    The tea lady's renumeration could be concealed as "model training" expenses which we all know are exorbitant.

    † with the extortionate markups typical of an exclusive franchise understood. ™ Sirius Cybernetics Corporation

    1. Anonymous Anti-ANC South African Coward Silver badge
      Thumb Up

      Re: There's your problem

      Perfect.

      Send in the tea ladies.

      cue Pinky and Brain theme song im Deutsch

      (yes, there's a theme song in German) : https://www.youtube.com/watch?v=U4Rl83wK1VE

  8. Jedit Silver badge
    Trollface

    " A dumb idea that will have to be quietly pushed into a cupboard"

    That covers the Boss, but what about the AI?

  9. TheRabs80

    So... do you think that everyone who works at Nike is an athlete?

    Had a former boss who swooshed into the IT Dept. one fine day, with a visiting dignitary, only to start proclaiming we were doing everything in Java - this was circa 1998. We were an AS/400 shop! Java? No, but we can show you some nice RPG

    1. A.P. Veening Silver badge

      Re: So... do you think that everyone who works at Nike is an athlete?

      Had a former boss who swooshed into the IT Dept. one fine day, with a visiting dignitary, only to start proclaiming we were doing everything in Java - this was circa 1998. We were an AS/400 shop! Java? No, but we can show you some nice RPG

      By that time the AS/400 could do JAVA (and the RPG-JAVA interface is fascinating interesting).

      1. Alistair
        Windows

        Re: So... do you think that everyone who works at Nike is an athlete?

        Both of these comments generate unhealty memories, please do not continue this connection.

  10. Will Godfrey Silver badge
    Thumb Up

    Now I'm hungry!

    Not for crisps though. Nothing but Rhubarb Crumble biscuits will do.

    Lovely twist at the end. I can usually get a vague idea when reading through, but that was a pleasant surprise.

  11. My other car WAS an IAV Stryker
    Pint

    Best line?

    And there we have it. The company needs to get smarter because the Boss can't get the crisps he wants out of a vending machine. This is my job. This is where years of IT delivery has got me.

    In my opinion, the most lager-worthy line of the article (icon; and I'm surprised no one else highlighted it before me). Glad the PFY saved the BOFH from the indignity of actually having to do it.

    Of course, an experienced reader might suggest that the resident Bastard has not actually delivered the IT he claims to have done so for "years", instead "delivering" years' worth of potently painful, and potentially deadly, punishment. However, someone making that suggestion might indeed be inviting the BOFH and/or PFY to pay a nasty visit making just such a "delivery". But not me, no -- I'd never make such a suggestion, nope. They deliver (entertainment) just fine, thanks.

    1. Giles C Silver badge

      Re: Best line?

      That feeling is well known to most it people especially when some manager comes up with a new idea.

      Fortunately my managers are mostly sensible (in case they are reading the register).

      Mind you the latest idea is a partner landing zone to handle big file transfers which keep hiring the limit in the firewall for vpn throughput. So that was a useful meeting apart from the fact I know have more work to do to ratify the design and then work out how to implement it… probably needed a month ago as well..

      1. Anonymous Anti-ANC South African Coward Silver badge

        Re: Best line?

        There was the Xmodem, then Ymodem and then the Zmodem file transfer protocol.

        But, there was an unheard-of protocol, called the BOFH protocol.

        It is easy to incorporate into any CPE (clustomer premises equipment) no matter who the vendor may be, and can target specific users, data streams, sites or everything all at once.

        It will work over any transfer medium (dial-up, adsl, fiber, copper, starlink, barbed wire, you name it, it'll work). The main feature of it is if it feels good (which are not most of the time) your transfers will zip through.

        However, when it feels bastardly, speeds will start up great, then goes slower and slower over time, so that the last few bytes of the transfer will trickle through at a measly 4kb/s.

        If it will feel extra pissy, it'll induce CRC errors, peering errors, or just random errors and will terminate the transfer, alternatively it will corrupt the transfer randomly.

        1. The Oncoming Scorn Silver badge
          Pint

          Re: Best line?

          I read that as

          "If it will feel extra pissy, it'll induce CRC errors, peeing errors,"

        2. TheWeetabix Bronze badge

          Re: Best line?

          Just to be yet more pedantic, if you are invoking the name of Xmodem, you cannot complain about a blistering 4kbps.

  12. Anonymous Coward
    Anonymous Coward

    Yesterday I was on a call with a software architect who said "We are being told to get AI in everything' - and what they are proposing is the lamest thing I can imagine. But that, of course, ticks that check mark of 'AI' because someone defined an interface with a chat bot meets the definition of AI and its really easy.

    If all the marketing hype money went into actual planning and development of a working AI system for inventory and sales, well we might get something useful instead of abandoned projects and lost consultants fees when people figure out how much something productive will actually cost.

    It has not been that long ago that blockchain was going to save the world, rewrite the way business runs, and all the other hype.

    1. A.P. Veening Silver badge
      Joke

      But blockchAIn has AI in it.

    2. M.V. Lipvig Silver badge

      Tell them all contractors are using AiPhones on the job site. That's AI in everything, right?

  13. Anonymous Anti-ANC South African Coward Silver badge

    The way things are going, and AI is in every single program, people will revert to AI-free programs just to get rid of the irritating Clippy imposing itself, and interfering with their documents and spreadsheets.

  14. spuck

    I always know it's going to be a lovely Friday when a new BOFH is presented.

    This one had me reminiscing about the Internet Connected Coke machine

    1. Herby

      Vending machines connected to computers

      Of course there was the origina;: The Prancing Pony

      https://news.ycombinator.com/item?id=31663551

      Dates back to 1974 before the internet (sorry Al Gore) was popularized.

      1. Doctor Syntax Silver badge

        Damn sans-serif fonts

        Al Gore

        AI Gore

        Which has AI in it?

        1. FeRDNYC

          Re: Damn sans-serif fonts

          Neither! They're both powered by steak sauce, apparently. I mean, our Secretary of Education should know, if anyone would... right? Right? ...Right?

          https://www.usatoday.com/story/news/politics/2025/04/12/linda-mcmahon-a1-instead-of-ai/83059797007/

    2. IanTP
      Coat

      A very enjoyable read, many thanks.

      Mines the one with the bottle of coke in the pocket.

    3. dmesg

      I once attended a summer workshop at CMU in the CS department, some 20 or so years ago. They of course had a tour of campus. On a pleasant sunny summer day, there were any number of students out walking their robots. "That one over there will be going to Mars in a few months" the guide told us (or maybe he said the Moon, my memory fails me).

      The tour began with the group taking an elevator down to the 3rd floor to visit the ICM.

  15. Evil Scot Silver badge

    Meanwhile...

    https://newbrief.substack.com/p/can-ai-really-run-a-business-the

  16. FeRDNYC

    At least the de-flattening is free of charge...

    Here in the US, the machine's "AI" anti-theft system would not only tip it over on you, it would also automatically dial 9-1-1 to report the accident, ensuring you an expensive ambulance ride to an even more expensive ER for your troubles.

    Admittedly, it's weird for bankruptcy to be employed as a theft deterrent. Kind of feels like someone's lost the plot.

  17. Karlis 1

    Where is Simon, where is PFY?

    Come back!

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