back to article Microsoft goes native with Copilot. Again

Microsoft has revamped its Copilot app on Windows once again, this time insisting it really has gone native. The update, which is rolling out to Windows Insiders from the Microsoft Store is, according to the IT giant, a native XAML app. It includes a side panel for starting conversations and a conversation history list. …

  1. Mentat74
    Facepalm

    users can ask questions about their PC, such as :

    "How do I get this piece of cr*p Copilot off of my PC ?"

    1. Jellied Eel Silver badge

      Re: users can ask questions about their PC, such as :

      "How do I get this piece of cr*p Copilot off of my PC ?"

      Funnily enough, that was the first question I asked it when Copilot* appeared on my PC. The answer it gave me wasn't very good though. But having had 24H2 forced on me, it came back again. I was pleasently suprised that the Start menu gave me the option to uninstall it. But I'm sure it'll be back again.

      But in my continued attempts at being a garbage collector for MS.. Why can't WIndows Update have an 'advanced' option, like a lot of other software? So give me a choice about the features I want, or don't want installed? I was dreading 24H2 after hearing that it forced HurtLocker onto users, but I managed to avoid that on my and the kid's PCs. I really don't get that decision given MS is basically doing what ransomware gangs do.

      Also..

      However, it does show the direction of travel – at some point, folks will be able to control more of their PC using a conversational interface rather than a terse call..

      I'm.. not convinced. I guess if that means voice control, and it can deal with profanity, it.. might do something useful. But that isn't how users or OS's really work. So I click, or double click on an app and do my thing. Could be fun in something like Word though. Yo, Copilot, write me the next Harry Potter novel.

      *Halo appeared on Netflix and it's been amusing watching the product placement for Cortana.. the 'AI assistant' for poor'ol Master Chief who just seems to be annoying and a hinderance rather than anything helpful. Hopefully Copilot goes the same way and gets discontinued.

      1. FirstTangoInParis Silver badge
        Mushroom

        Re: users can ask questions about their PC, such as :

        Once upon a time I'm sure readers remember the 'Uninstall/Install Windows Features' back when you could decide what weird and wonderful stuff you wanted on your Windows PC (see icon). That seems to have gone by the by.

        Apple are a bit better here. Apple Intelligence turned up in one of the latest MacOS updates BUT it didn't enable itself until you told it to, and it's dead easy to turn it off again in the System Settings.

        1. Anonymous Custard Silver badge
          Headmaster

          Re: users can ask questions about their PC, such as :

          Once upon a time I'm sure readers remember the 'Uninstall/Install Windows Features' back when you could decide what weird and wonderful stuff you wanted on your Windows PC (see icon). That seems to have gone by the by.

          It's still in there, under programs and features in the control panel (available in the left-hand menu, requires admin privs). At least it is on my home machine.

          Admittedly it's buried down deep enough to be recyclable as firelighter, and so deep into the maze that is the current Windows start menu that you risk running into a minotaur if you take a wrong turn...

    2. Steve Davies 3 Silver badge

      Re: users can ask questions about their PC, such as :

      The answer will be...

      "I'm sorry Dave. I can't allow that'.

      Followed by a 10,000 volt shock being sent to your keyboard.

    3. Pirate Peter
      Linux

      Re: users can ask questions about their PC, such as :

      same as I am doing ahead of the demise of win 10

      upgrade windows to Linux :)

      1 of my 3 win10 machines was migrated to a raspberry pi4 (was doing simple stuff with receiving weather satellite images)

      2 machine to go, linux Mint seem to be my favoured weapon

    4. Hubert Cumberdale Silver badge

      Re: users can ask questions about their PC, such as :

      "Being a properly native app rather than a website running in a container means Copilot has more access to the operating system"

      No. Nope. Noooooo. Not good. Nope. Nooooope. No.

    5. JacobZ

      Re: users can ask questions about their PC, such as :

      Thread over.

  2. xyz Silver badge

    How do I set up a Bluetooth headset on this device?"

    Err... Didn't there used to be help pages for that sort of stuff. Anyway I've never ever found an answer to a Microsoft issue via Microsoft. It's a Microsoft tradition.

    1. Anonymous Coward
      Anonymous Coward

      Re: How do I set up a Bluetooth headset on this device?"

      As well as Microsoft help being pretty much always unhelpful, don't forget the error messages which make it really easy to search online for a solution - you know, the old favourites like "something went wrong"...

      1. Jellied Eel Silver badge

        Re: How do I set up a Bluetooth headset on this device?"

        ...the old favourites like "something went wrong"...

        Think my all-time favorite was along the lines of 'An unknown application has caused an unknown error'. But I also just love the way 99% of error messages don't seem to let you copypasta the error so you can Bing it in a forlorn attempt to try and figure out what it means. And then Google it because Bing is about as useless as MS Help pages. Not that Google's really any better, but sometimes it might lead to something on Reddit that might help.

        Oh, and the 'please wait while we upload the problem details' thing that I presume goes to MS's dev/null somewhere because since that first became a thing all those years ago, I've never seen it provide me with a solution. I guess this might be why I'm just a tad cynical about the supposed benefits of MS AI.

      2. Tom66

        Re: How do I set up a Bluetooth headset on this device?"

        My favourite error message is:

        Error: The operation completed successfully (0).

        I guess this presumes that the engineer normally expects the operation to fail!

        This happens when a programmer blindly treats any erroneous return value from a function as failing due to an OS error and they include the OS error string in it, assuming that contains something useful, but it doesn't half make for a stupid error message.

      3. ITMA Silver badge
        Devil

        Re: How do I set up a Bluetooth headset on this device?"

        "don't forget the error messages which make it really easy to search online for a solution"

        You mean the ones where virtually every search for them just turns up lots of results of others asking the same thing and no answers?

    2. FirstTangoInParis Silver badge

      Re: How do I set up a Bluetooth headset on this device?"

      Help pages being unhelpful ... they're either written by some poor intern or by some prototype AI. Either way up it's usually straight off to YouTube to find people who actually know this stuff.

      While I'm having this rant, why does the GUI in Exchange Online Admin not work when setting up rooms and resources? Why then does the help pages ask you to install Exchange Online PowerShell and type all kinds of mysticism to set this up? Did the writers of the help pages KNOW that the GUI doesn't work? And the Room Finder doesn't work because it expects a Building to be selected first when there is no way to input a Building in the Exchange Online Admin GUI? And this passed testing??? (only joking, we all know MS doesn't do testing, just heave out an update and let the feedback commence).

  3. Anonymous Coward
    Anonymous Coward

    A new word

    Microstuffed

  4. abend0c4 Silver badge

    Control more of their PC using a conversational interface

    if the AI was up to snuff, it would know that something amiss and fix the problem with the printer without your having to engage in a conversation with Clippy++.

    But as anyone who has ever had to Google for a solution to a Windows problem knows, the only available training data for AI that might be deployed in these circumstances consists of thousands of almost identical web pages suggesting that you turn everything off and on again and then install new drivers and "registry cleaners" from a variety of dubious sources. I can't see Microsoft investing the time and effort to produce reliable and comprehensive troubleshooting documentation because it would imply they had the knowledge as well as the time and effort to make their software more robust, so where is the AI-enhanced advice to come from?

    And, in any case, offering AI as a contaminated sticking plaster to cover already suppurating wounds sounds like an act of desperation.

    1. Hans Neeson-Bumpsadese Silver badge

      Re: Control more of their PC using a conversational interface

      If the response is derived from such training data then, based on my experience in looking for help on forums, the stock answer will be "I have the same problem - if you find a fix then please share it"

      1. PCScreenOnly

        Re: Control more of their PC using a conversational interface

        Of if from the MS Community, some plank who has no idea who will start of with something like

        "HI I am clippy,

        I have 12 years working with Microsoft Windows and I am here to help you

        Please reboot / try a full install / sorry, Windows cannot do that"

        The last response maybe after a few weeks of telling Clippy they are a twat, we have tried everything else and it still does not work

        1. Anonymous Coward
          Anonymous Coward

          Re: Control more of their PC using a conversational interface

          Clippypilot may perhaps have been updated to give the current favourite advice responses - sfc /scannow seems to be a favourite and I've never known it to actually resolve any issue.

  5. PCScreenOnly

    Can disable installation

    So now, if we know the folders and file names, try the old trick of addng your own files that do squat diddly and then changing the ACL to stop anything from being able to do anything and see if that works

  6. Fonant Silver badge
    Happy

    Linux

    See title.

    1. b0llchit Silver badge
      Joke

      Re: Linux

      We definitely need a Clippy app for Linux or it will never be accepted.

      /s

      1. seven of five Silver badge

        Re: Linux

        No app, a systemd module.

        1. Doctor Syntax Silver badge

          Re: Linux

          Excellent idea. Then it can be ignored in Devuan along with the rest of that behemoth.

  7. Andy The Hat Silver badge

    Co-pilot, where is mt data going?

    Simple query, "how do I get my printer working?". What then happens?

    I assume that the system looks at your machine, takes a full hardware and software inventory, uploads it to the system where your data is absorbed into the Artificial Anus as training data so MS can make more money out of it, then suggests the user should watch a couple of episodes of the IT Crowd to learn how to reset their system?

    I don't want my system data uploaded - if details of system configurations are made available to all and sundry beyond my firewall (even "accidentally") it could display an attack surface or provide data to advertisers.

    So how do I stop that trawl happening? Does GDPR "legitimate interest" not include the right to refuse to have data uploaded unless the user consents to it - assuming if it is personal and, in my opinion, software configurations of machines could be very personal - eg finding drivers or hardware identifiers for Blow-Up Brenda and Vibrating Vicky?

  8. IGotOut Silver badge

    "How do I set up Bluetooth.mm"

    "Good question. Before windows 8, setting up a device in Windows was straightforward. You would go into Control Panel and find the section you want. Since 8, thanks to constant UI changes and settings having a split personality disorder, I'm fucked if I know. I hope that answers your question".

  9. xanadu42
    Facepalm

    Microsoft should have really thought about the name...

    ... given the Old Microsoft "Helicopter Joke" from the mid 90's:

    "Whilst flying around Seattle on a very cloudy and hazy day, a helicopter suffered an electrical malfunction that disabled all of it's navigation and communication systems.

    "Due to the weather conditions the Pilot couldn't determine their exact position or the course to set for the airport.

    "The Pilot flew to a tall building and, whilst circling it, wrote a sign asking 'WHERE AM I?' in large letters and showed it to the people he could see in the building.

    "The people in the building quickly responded with a sign that read 'YOU ARE IN A HELICOPTER.'

    "The Pilot smiled, waved a thank-you, looked at a map and promptly set course to Seattle airport where the helicopter was safely landed.

    "After they were on the ground, the Co-Pilot asked the Pilot how the 'YOU ARE IN A HELICOPTER' sign helped determine their position.

    "The Pilot responded, 'I knew that had to be the MICROSOFT building because they gave me a technically correct but completely useless reply'"

    = = = = =

    The Pilot figured out the solution, the Co-Pilot couldn't...

    1. Anonymous Coward
      Anonymous Coward

      Re: Microsoft should have really thought about the name...

      Nowadays, that building will be empty as all the H2B visa's have been sent packing back to India. Yo Trump!

  10. Howard Sway Silver badge

    a conversational interface rather than a terse call to a family member or IT support person

    What are they going to do when the inevitable update that borks Copilot gets installed?

    Will they have to invent Copilot for Copilot to help you fix it?

    1. Anonymous Coward
      Anonymous Coward

      Re: a conversational interface rather than a terse call to a family member or IT support person

      They may well not break it - the aim seems to be to break things which are actually useful, which clearly doesn't apply to Coprolite.

  11. anthonyhegedus Silver badge

    In all honesty it would be useful if it could do stuff that really did make things easier for the user, and more importantly, if it’s reliable.

    What’s the end goal?

    GUIs promised to hide the command line interface from the user. AI seems to promise to remove the GUI for the user too. We’ll end up with computers that actually do the stuff you need - based on a required end result, rather than individual commands.

    The future is bright, but I really don’t want Microsoft to be the one attempting to deliver it. Like everything else they do, it’ll be obfuscated, awkward and restricted by a myriad of different subscription options. In other words, shit.

    1. Anonymous Custard Silver badge
      Terminator

      It's the slow step-by-step sequence towards just removing the user.

      See icon for details...

  12. Groo The Wanderer - A Canuck

    I had an Ubuntu 24.04 installation for a few weeks, but Friday I began the switch to LMDE (Linux Mint Debian Edition.) Took no time to set up everything on it - CUDA stack, Ollama. AnythingLLM, Zonos, Java stacks, Python stacks, Docker with CUDA enabled, etc.

    The only issue I had was caused by a recent VirtualBox update - 7.1.6 won't run Ubuntu 20.04 or 18.04 VMs, which I need, so rolling that back and freezing 7.1.4 was fun.

    1. Yankee Doodle Doofus Bronze badge

      I have had similar problems with VirtualBox in the past. A few years ago I switched to virt-manager, and have had no issues like this since.

    2. Boothy

      (Not my downvote).

      Don't know if it's related, but I also have VirtualBox installed on a Mint host (regular, not LMDE), and I have various VMs, including a Mint VM I use for testing things on first.

      The Mint VM has worked perfectly for about 2 years now, but a recent Kernel update (from 6.8 to 6.11) broke things. After updating to 6.11, a boot would either hang, or after several minutes I'd start getting lots of time-out errors in the boot up log. Managed to get into the Desktop once, but it just hung instantly, after that never got to the Desktop again, just the time-outs.

      Tried investigating, but couldn't find the root issue. So went back to an earlier snapshot (I always take one for any major changes), so back to 6.8, and it boots up fine again. Installed all updated other than the 6.11 kernel, and still working fine.

      No idea if this is just a VirtualBox issue, but for now I'm not risking going to 6.11 on the host machine either any time soon.

      Will likely try a 6.11 point release in a few weeks, or wait for 6.12 or 6.13 to drop (in the Mint repo), then try the VM again.

      1. Boothy

        Just to add to this, in case anyone sees this in the future.

        Turns out it was VirtualBox was at fault, and having the issue with 6.11.

        Installing the same Mint 22.1 under KVM on the same host, and that works fine with the newer 6.11 kernel.

        The newer Kernel also worked fine for the host machine (same Mint 22.1), although I've since switched to 6.13 on the host, as I got new 9070 XT which needed 6.13 as a minimum.

        So I'm now migrating from VirtualBox to KVM!

  13. sarusa Silver badge

    Oh hell no

    > at some point, folks will be able to control more of their PC using a conversational interface rather

    > than a terse call to a family member or IT support person to find out why the printer has stopped

    > working again.

    I would bet you 100 quid that Copilot will be as useless for actually fixing any problem as Microsoft's websites are. It is so f@#$ing stupid it can't even answer much simpler and straightforward things. If they're calling me it is far beyond Copilot's capabilities.

    'Help my sound is not working.' 'Hi, it seems like your audio is not working and you want to know how to fix it, is that correct? Thinking... Hmmm, it looks like your first step should be to pour bleach into your earholes. Please let me know if you can hear your audio after that, and if not I will try to help further.' 'I still can't hear anything.' 'Did you pour bleach in your ears?' 'No, that sounds dangerous.' 'I am sorry, but if you do not pour bleach into your ears I can not continue to help you further until you are doing the needful. But did you know you can use Copilot to generate pictures and summarize documents? Would you like me to open Word and Paint for you?'

  14. Bebu sa Ware
    Coat

    Goes native

    Gone troppo or feral might be more accurately and incidentally possibly less derogatory.

    Actually Microsoft's frantic embrace of this nonsense ought to be enthusiastically encouraged in the hope that it expedites its ultimate self destruction.

    I am always happy to hold the coat of a chap who is about to jump off the bridge.

  15. Nematode Bronze badge

    Roll on W10 EOS

    Then we can stop having to re-remove stuff M$ foists on us.

  16. navarac Silver badge

    Talking Heads in the Cloud

    >> at some point, folks will be able to control more of their PC using a conversational interface <<

    Who the fuck is going to talk to their PC in a busy office? Or perhaps, show you are talking to yourself or the wall when WFH? Idiots. It didn't work last time and it ain't going to happen this time.

    1. vistisen

      Re: Talking Heads in the Cloud

      Just wander about shouting "format c:"

  17. Kubla Cant

    Dunning-Kruger

    AI help when searching for a solution to a computer problem is rather like having an enthúsiastic but fundamentally stupid co-worker at your elbow. He's constantly offering useless advice resulting from an incomplete appreciation of the problem and superficial knowledge gleaned from skimming Microsoft's useless help pages.

    It's a perfect Dunning-Kruger simulation. General Artificial Stupidity (GAS).

    1. Anonymous Custard Silver badge
      Trollface

      Re: Dunning-Kruger

      They're called managers and directors...

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