Microsoft teases sales agent automation for M365 and Dynamics 365

Microsoft today announced two software agents that automate certain business functions for Dynamics 365, its enterprise resource planning and customer relationship suite, and Microsoft 365, its cloud productivity suite. They're not presently available but will reach public preview in May, the software giant insists. Redmond …

[ecofeco]

We're screwed aren't we?

Using the latest half baked analysis tools always works out well, right? Even better when it's used for core business planning! And even better still when it's the latest fad!! ALL the cool kids are doing it!!!

RIGHT?

[MachDiamond]

Re: We're screwed aren't we?

I'm keeping this human in the loop for my business.

[Anonymous Coward]

It will be easier to tell an AI telesales to f**k off than a person