The Register Home Page

back to article BOFH: The USB stick always comes back – until it doesn't

BOFH logo telephone with devil's horns The Boss want us to fix his USB stick. "It's broken," the PFY explains, very, very patiently. "Like it was broken three weeks ago," I add. "And like it was broken a few weeks before that," the PFY also adds. "And like it was broken just before Christmas," I say, putting even more …

  1. An_Old_Dog Silver badge
    Angel

    Value

    I ensure any USB stick which I attach to my keyring, which in turn goes into my front pants picket, has a solid metal case.

    The plastic-shelled ones I own live in a rigid, internally-padded case.

    It truly is worth the extra money.

    1. phuzz Silver badge

      Re: Value

      I had one of the tiny Corsair ones that are just a metal case on my keyring (like this), and eventually the top part of the USB port got caved in. I did bend it back, but that loosened the board inside.

      Just like the boss, I never threw it away, and it lives in a drawer with other sub-standard USB sticks that "might come in handy one day".

      1. doublelayer Silver badge

        Re: Value

        I've done the substandard USB disk thing. It never works out in the end unless you're willing to treat any USB disk as temporary only, for moving files between two computers that are in very close proximity. Otherwise, you'll eventually rely on it the day it breaks for something too important. For example, the time I had one of those and I needed to install a firmware update on something that only accepted them on a USB disk. It chose halfway during firmware installation as the time to give up, and even though the disk wasn't permanently broken, the device was doing a good imitation of broken. Fortunately, I was able to restore it, but it took a lot longer than using a different disk would have.

        1. SCP

          Re: Value

          I find them useful for running photo's down to the local print shop and for swapping "too large to email" video clips with family/friends. Can ensure (to a limited value of certainty) they are erased of any other data and will not be too unhappy if they don't get promptly returned.

          Yes, I know about various cloud services for data sharing - but largely prefer to avoid them because "cloud"

          1. doublelayer Silver badge

            Re: Value

            But do you do this with disks that are intact or ones where they're already starting to show mechanical damage? The ones that have never failed and aren't visibly damaged can be trusted for a while. It's trying to preserve one that's already suffered one injury that's the risky part. I've used drives where the case fell apart so it's just a board and a USB plug, and one of those lasted about three years like that, but that's the kind of disk you really shouldn't put a firmware image on, especially if the board concerned is not in a straight line. I wasn't stupid enough to use the one that was bent thirty degrees for anything sensitive, and it did last longer than I expected, but that predictably was a sign of approaching death.

    2. Anonymous Coward
      Anonymous Coward

      Re: Value

      + a million to that one, I've got the older version of one of these, it's heavy, but it's never let me down https://www.corsair.com/uk/en/p/data-storage/cmfss3b-32gb/flash-survivor-stealth-32gb-usb-3-0-flash-drive-cmfss3b-32gb

      1. anothercynic Silver badge

        Re: Value

        The Survivors are a *brilliant* stick. Everything breakable sits inside the tube. You have to unscrew the tube to get the stick out.

        :-)

        1. FeRDNYC Bronze badge

          Re: Value

          Those do seem awesome, and the pricing for the sub-256 GB models is very reasonable. (The jump from 32 GB to 64 GB to 128 GB, for instance, is $5 US each — from $20 to $25 to $30. The jump to 256 GB, OTOH, almost doubles the price to $55.)

          But the design of that product page annoys the crap out of me. Here's how the options are ordered. See if you can spot the sorting algorithm used, and why it's exactly the WRONG one:

          • 1 TB
          • 128 GB
          • 256 GB
          • 32 GB
          • 512 GB
          • 64 GB

          Do better, Corsair.

    3. Dr Dan Holdsworth
      FAIL

      Re: Value

      USB sticks are the floppy disks (remember those?) of the modern age. They're universally crap and they universally fail, usually when you least want them to. If you have some files you want to see again then set up something like Dropbox or pCloud or Gods-forbid OneCloud and stick them in there, and you then have a better than sporting chance that you will see them again. On a USB stick, mostly they work and sometimes they don't.

    4. Mike007

      Re: Value

      My current one is a metal case with USB-A on one end and USB-C on the other. I have to keep it stored a specific way around so that the innards don't slide out...

      If you asked me what was on it, my guess would be that I think the last OS install I did was proxmox.

  2. Doctor Syntax Silver badge

    The boss handed over his keys, even temporarily? Is this the basis for the next instalment?

    1. chivo243 Silver badge
      Go

      I thought there was going to be some misdirection with the drive while all the keys were copied, you know in silly putty epoxy resin for casting keys later!(This tape will self-destruct in 5 seconds!) Then gaslight the hell out of the boss, move his car, rearrange his desk, add extra booze into his secret stash...

      1. An_Old_Dog Silver badge
        Joke

        No, no, no

        You remove (and drink, if it's any good) booze from the boss' secret stash!

        1. chivo243 Silver badge
          Happy

          Re: No, no, no

          I didn't say it was supposed to be good booze ;-}

          1. frankvw Silver badge

            Re: No, no, no

            What you meant was, "Add a powerful laxative to the booze in his secret stash", I take it?

        2. rototype
          Coat

          Re: No, no, no

          Remove any decent booze, add copious amounts of laxitive laced cheap & nasty booze (possibly meths based) then grass him up to his boss.

    2. imanidiot

      Like the BOFH doesn't already have the keys to the Boss's house, car, shed, bicycle, office, his pied-a-tere (that the wife doesn't know about), the keys to the boss's mistress's apartment and probably also the keys to the apartment of the Boss's wife's boy-toy for good measure.

      1. chivo243 Silver badge
        Happy

        Is this the same boss from last episode? LOL

  3. Bebu sa Ware Silver badge
    Windows

    "putting even more addends onto the stack of stupidity."

    RPN calculators only require a four deep stack but clearly the imbecile calculus of manglement needs at least an infinite or better stack.

    Keeping an old tinmans soldering iron handy to "repair" the boss' dodgy devices containing surface mount components is brilliant.

    My father had one for soldering the lead drain pipes when modernising the bathroom in his late Victorian house (in the colonies, 1960s) but I remember his using that iron and a large stick of tinmans solder to solder 20mm lengths of copper wire onto the 5mm leads of some Ge transisters I had removed from a circuit board. The devices worked perfectly so I guess skill counts.

    Back when hard disks were worth a few quid and some models suffered from "sticktion" Simon's scenario wasn't uncommon. You could only drop or belt with a blunt instrument a drive that stopped working only so many times before it was pining for the fjords.

    There was always a one to one correspondance between users that never backed up and the owners of such drives.

    Learnt fairly quickly to mount a "heroic" operation to recover the drives contents but while the operation was usually a success unfortunately and invariably the patient had died.

    1. H in The Hague

      Re: "putting even more addends onto the stack of stupidity."

      "Keeping an old tinmans soldering iron handy"

      Not quite at the same scale, but in the early 1980s I was a member of some sort of hobby club. One of the projects was to build a radio: started by drilling rows of holes in a sheet of aluminium so I could fold it into a chassis. Then installed the valve bases and tagboards for the wiring on it, then soldered all the parts using a 60 W or so soldering iron. Then built a cabinet out of plywood and mixed up some stain to finish it. Pretty stupidly outdated at that time, but now it would be considered seriously cool retro stuff.

      So I asked the chap for advice when I went to get my own soldering iron and mentioned that I might want to do something with those newfangled transistors. He suggested just going for the 60 W model and being careful to solder quickly! So that's how I got my heavy soldering iron with the wooden handle, still got it somewhere. Though when I started assembling circuit boards with 7400-series TTL logic I did get a smaller one :).

      Which reminds me I should really do something with all those boxes of valves and vintage radio components I inherited from my father-in-law. And the Rees Mace marine radio with rotary converter. Perhaps when I retire.

    2. Doctor Syntax Silver badge

      Re: "putting even more addends onto the stack of stupidity."

      Tinman's soldering iron: was that a passive one - needing an external heat source?

      1. Kobus Botes
        Flame

        Re: "putting even more addends onto the stack of stupidity."

        @Doctor Syntax

        "...needing an external heat source?"

        The first soldering iron I saw was a solid copper iron (shaped something like this, but mounted sideways so that it looked like an axe: https://www.oldhandtools.co.uk/2-large-copper-soldering-irons---js-rock-sons-of-cradley) that he heated with an oxy-acetylene torch (but for serious work it was normally heated in a fire).

        And the flux came in a round tin - after heating the iron he had to rub it in the flux before applying the solder.

        Not much good for surface mounted chips, though.

        -------------------------> For the fire needed to heat the thing, obviously!

        1. Doctor Syntax Silver badge

          Re: "putting even more addends onto the stack of stupidity."

          I don't like the look pf that all metal handle!

      2. Sam not the Viking Silver badge

        Re: "putting even more addends onto the stack of stupidity."

        I remember the old soldering iron which required heating up in the fire. More like a cattle-brand than a tool and my fingers still bear evidence of its multi-function.

        However, my father was keen on electronics although it was thermionic valves in those days (he built our first TV in the 1950's): he had purchased an electric soldering iron. It was powered by a cotton-covered two-core cable and he connected it to work from a bayonet light-fitting via an adaptor you could buy for this very purpose. It meant that the power-cable dangled down from the lamp-fitting and was rather out of the way during soldering. Plenty of singed shirts and arm-air though..... My ability to fault-find by electrical-odour stems from those days.

  4. b0llchit Silver badge
    Happy

    Expert level professionalism

    "Back off, man," I say. "He's a professional."

    Gotta remember that one.

  5. Korev Silver badge
    Mushroom

    "Found" USB stick

    Was anyone else waiting for the Boss' "found" USB stick to kick off some Stuxnet fun?

    It'd really mess with his centrifuges... -->

    1. Kubla Cant

      Re: "Found" USB stick

      I'm always puzzled by the attraction of free USB sticks. I can't imagine any other kind of low cost* personal equipment that people would avidly pick up and make their own.

      On my desk the things seem to breed. Worse, they get mixed up with USB receivers from wireless mice, which also proliferate.

      * Current price on Amazon < 1p/GB. They can't all be fakes. If they are, customer satisfaction is surprisingly high.

      1. collinsl Silver badge

        Re: "Found" USB stick

        Reviews are probably fake too

  6. Anonymous Coward
    Anonymous Coward

    Even worse ...

    I'm sitting at my desk when an IM pops up from a "principal developer" asking me if I can help recover his solid state drive (SATA, not USB), which has suddenly stopped working altogether. "Not bloody likely," I think, sensing doom in the air.

    "How important is it?" I ask.

    "I have a month's worth of work on it," he tells me.

    "Did you, perchance, check any of it into source control or at least copy it to the network?" I ask, already knowing the answer. Sure enough, his code was "not ready" to be sent to git (said "principal developer" apparently never having heard of branching) and he didn't think SSDs ever went bad.

    $3000 later, a data recovery specialist confirmed that the drive was indeed toast, requiring the developer to re-create his work from scratch. Sadly, no soldering iron was involved.

    1. Martin an gof Silver badge

      Re: Even worse ...

      Thing is, we are all so used to things like SSDs (certainly in desktop-like scenarios) essentially lasting "forever" that we are surprised when the occasional one just dies.

      I had a Samsung Evo 860 M.2 SSD in a Windows machine, the machine was five or six years old but had had a very easy life until a couple of years before failing and the SSD was nowhere near its expected TBW when the thing just died. Like it wasn't even plugged in. Doesn't register in an external M.2 reader either. About as capable of storing data as the similarly-sized paper bookmark I'm using at the moment. No real data stored on the device, just the Windows install and some working files, but bloomin' annoying nevertheless, and quite unusual. It's the first and so far still the only M.2 format device I've ever lost, and I can't honestly point to more than one, maybe two, SATA SSDs which have retired themselves, and that's a mix of devices at quite a lot of price- and performance-points.

      I have an identical M.2 device, bought at about the same time (might even have been in the same order, can't remember now) which is in a much more heavily-used machine and is still going strong a year later, and another in a machine at home. I'm keeping an eye on them though.

      M.

      1. Yet Another Anonymous coward Silver badge

        Re: Even worse ...

        You might want to take a look at the two drives side-side.

        Nobody was making counterfeit Hitachi Deathstar back in the day but we've had fake Samsung Evo nvme from Amazon

    2. Raphael

      Re: Even worse ...

      ouch. My laptop SSD died a while ago. It was at 4:45pm so I lost a whole day's worth of work, I hate to think how much excrement I would have been in if I lost a whole month.

      1. KittenHuffer Silver badge
        Facepalm

        Re: Even worse ...

        I once lost six weeks worth of work ..... when I found out that after I left the meeting where it was decided I was to do the work my Manglers then decided it wasn't actually needed ..... but they never bothered to tell me of the change of plans!

        ---------> Guess I ended up not caring cos I got paid anyway!

    3. Anonymous Coward Silver badge
      Stop

      Re: Even worse ...

      $3000 for a data recovery specialist to diagnose??

      Hell, ours usually do that for the cost of postage. But next time you have a similar situation, I'll do it for you for a mere $2000 (and I won't even need to see the drive)

    4. Kubla Cant
      Happy

      Re: Even worse ...

      Look on the bright side. Unless you have a very poor memory, it doesn't take a month to recreate a month's work. And you'll do it much better second time around.

    5. Elongated Muskrat Silver badge
      FAIL

      Re: Even worse ...

      Failure to know how to create a working branch would be more than enough for any "principal developers" round these parts to find that word "principal" replaced with "junior". Failure to commit (and push) your work for a month would likely be taken as evidence of no work having actually taken place that month.

    6. Slow Joe Crow

      Re: Even worse ...

      So far I have only had one SSD fail, and that was in the early days of SSD. My work computer's Intel SSD up and died after less than a year .fortunately I kept very little on the machine that wasn't also on a network drive so it mostly cost time while IT replaced the drive and reinstalled everything, Since then, knock particle board the closes I've been to SSD failure is a bad controller chip on a motherboard

  7. bigfoot780

    GDPR

    Memories of knocking USB sticks to read only return this would have been brilliant. So many memories of trying to recover data from USB sticks. No backup of data anywhere. Some folk still don’t trust Onedrive/Google Drive etc so they still need their dodgy USB stick.

    1. may_i Silver badge

      Re: GDPR

      > Some folk still don’t trust Onedrive/Google Drive etc

      Why would I want to store MY data on SOMEONE ELSE'S computer?

      1. Throatwarbler Mangrove Silver badge
        Holmes

        Re: GDPR

        I know this is an unpopular opinion on these forums, but cloud backup services have the advantages of being inexpensive, easy to use, and off-site from your primary data. Whether you trust the integrity or security of a particular cloud provider is another matter, but for the typical user, they offer a significant data redundancy advantage over what the user would typically have, which is either nothing or the aforementioned janky USB stick.

        1. Terje

          Re: GDPR

          I don't have a problem with cloud backup, especially at home, but Google drive, One drive etc. is not backup.

          I have important stuff in three locations, my workstation, my nas, and my workstation backed up to backblaze. the nas/workstation should handle mostly all hardware faults, and the online backup for more catastrophic scenarios. "Cheap" and safe enough for my needs.

      2. Joe W Silver badge

        Re: GDPR

        Exactly. We have a whole group at work that does data manglement, backups et c. - ok, it is somebody else's computer, but it's still the company's machine.

        At home I have a backup machine. This stuff does indeed end up on somebody else's computer, but it is encrypted as soon as it leaves my system. Keys are stored at two (apart from on my local network) undisclosed places, with some geo redundancy.

        So: local machine -> local backup -> remote backup

    2. Xalran

      Re: GDPR

      There's some use cases where for security reasons, the only way to transfer files from one syterm to the other ( or from one network to another network ) is through an USB stick.

      Ok, that stick is not unplugged from A and going straight to B... It goes through some appliance ( well a PC turned appliance ) that's just a store of antivirus softwares which are all run against the key and it's content.

  8. Lost in Cyberspace

    I have a customer like this.

    Insists on using a USB stick for their files. Breaks it often. Still insists it's better to 'back up' to memory sticks when it's not even a backup.

    The PC is now set to back up every USB he plugs in. Should save me a lot of grief next time.

    1. The Oncoming Scorn Silver badge
      Coat

      Re: I have a customer like this.

      Funny I have a USB of downloaded music videos for my trucks Android head unit, this weekend (Before a trip in it) I added a whole chunk of new stuff to copy across to it.....

      Anyone care to guess the transfer method..

      Icon - Which fucking pocket is it lost in!

  9. Herby

    Soldering irons??

    I have the one my dad used in the 50's. A wonderful American Beauty that was at least 100 watts and about 12 inches long and a tip that was about 3/8ths of an inch around. Man could that thing solder. Never had a problem with it cooling down between joints. At one time my mom used it for punching holes in plastic flower pots.

    One could compare it to a tank very easily.

    1. earl grey

      Re: Soldering irons??

      american beauty is still in business (somewhere around detroit, i think) and i was just in contact with them about a cord for a unit i found at the local habitat restore. i have another of theirs that's something like 650 watt unit

      1. cyberdemon Silver badge
        Happy

        Soddering Iron

        One thing that never ceases to amuse me is that the 'merkins pronounce it "soddering iron" - i'm going to sodder that joint up real good, etc.

        Yes, really

        1. Anonymous Coward
          Anonymous Coward

          Re: Soddering Iron

          Scotsman here (of many generations descent) - it was always soddering when I was a boy growing up so it's not purely murican.

        2. frankvw Silver badge

          Re: Soddering Iron

          They sodder aluminum while drinking sasparilla because the proof is in the pudding. You talk proper now, boy, ya hear?

        3. Dr. G. Freeman

          Re: Soddering Iron

          Thought it called was the soddin' iron when I was small. Now as a 4XL, it's a soddin' soldering iron

    2. PRR Silver badge
      Devil

      Re: Soldering irons??

      > A wonderful American Beauty that was at least 100 watts and about 12 inches long and a tip that was about 3/8ths of an inch around.

      Vulcan is still in business, in the cow-pasture, not too far down the highway from here, tho not doing soldering irons now. https://www.vulcanelectric.com/ . My Vulcan310 is a 310-Watt job over a foot long (adjustable) and over an inch diameter.

    3. Antron Argaiv Silver badge
      Happy

      Re: Soldering irons??

      Have we sunk to the level of comparing soldering iron sizes?

      Perhaps it's a geek thing...

      1. PRR Silver badge

        Re: Soldering irons??

        > sunk to the level of comparing ....sizes

        I assure you nobody wants to hear about my 13 Watt Ungar Princess tool.

      2. ChoHag Silver badge
        Coat

        Re: Soldering irons??

        It's not a question of size, it's what you ...

        Never mind --->

    4. Paul Hovnanian Silver badge
      Flame

      Re: Soldering irons??

      >100 watts

      Stand aside while I heat up the coals.

      1. Michael H.F. Wilkinson Silver badge

        Re: Soldering irons??

        I love the smell of burning silicon in the morning

        My favourite soldering iron is a JBC 30 W with long-life tip. Quick to heat, and the long-life tip has lived up to its name: 42 years and counting. The standard tip didn't last for a single year

  10. Boris the Cockroach Silver badge
    Devil

    Will you

    get your ----ing USB stick out of the ---ing networked PC !

    Although users of such devices around me have all evolved to the point of knowing not to put a USB they've 'just found' in any of the works PCs. partly because of the insults but mostly because its hard to breed when I've just put their nadgers on a workbench and used a #2 copper/hide mallet on them.

    PS If they do it again, THEN I'll get nasty. "PFY ! Prepare the wood chipper..........." "Feet first or head first this time boss? "

    1. John Brown (no body) Silver badge

      Re: Will you

      Most places I've been recently don't allow USB pendrives. Systems policy blocks access so plugging them in will fail. I'm not sure if that also blocks Windows automatically reading the devices firmware and blocking the auto install of drivers from the device though.

  11. chivo243 Silver badge
    Thumb Up

    backed up to another USB thumb drive

    yeah, had a smart, very smart algebra teacher once bring me his drive and ask why he couldn't access any of the files on it when he was at work... our network must be broken! It worked fine at home. That's because he created shortcuts to the files on the other USB stick, and you guessed it, still plugged into the home computer, so of course he could still see and read the files when plugging it in at home.

    The worst part was he wouldn't\couldn't admit that the icons on his new drive were shortcut Icons!!

    Thumbs up for a different reason!

  12. Craig 2

    Every time I've performed open-heart surgery on a broken USB stick I've told the customer to back everything up on multiple devices. Had one person come in with a snapped stick and I asked if they had backups - "Oh yea, I've got multiple folders on there with backups every week" !!

  13. Anonymous Coward
    Anonymous Coward

    ouch

    Much too close to real life...

  14. David Newall

    what's wrong with them?

    Is it the USB interface you guys sneer at or the QLC NAND chips?

    1. Richard 12 Silver badge

      Re: what's wrong with them?

      They're not designed for longevity.

      Also the cheap ones are often fake - it might say 16GB on the label, but there's only 2GB in there...

      1. blu3b3rry Silver badge

        Re: what's wrong with them?

        My favourite was always the scam 2.5" SSD with a 64GB or smaller SD card soldered to an adapter inside the case, flashed so it claimed to be 500GB or more...

    2. Yet Another Anonymous coward Silver badge

      Re: what's wrong with them?

      My IEE-488 connected portable flash drive is perfectly reliable

      1. Trygve Henriksen

        Re: what's wrong with them?

        I think I prefer my Psion Series II Datapaks. Nothing like hearing the tick of the charging circuit producing the 22V needed for writing to the EPROM...

    3. doublelayer Silver badge

      Re: what's wrong with them?

      It really could be either, because neither is designed to last forever, but in my experience, it's usually the USB socket if one of those has failed. Perhaps the most common is mechanical problems. The plug and flash are fine, but something nasty has happened to the middle. It's easy to bend one by accident, which is why there have been so many recommendations for metal-cased drives here.

  15. Blackjack Silver badge

    To the Cloud!

    *Looks at prices

    To the regular backups to external HDs!

    1. Trygve Henriksen

      I rescued a couple of used 8TB 3.5" SAS drives at work. And found an USB dock that accept them on a certain Chinese site.

  16. Zebo-the-Fat

    I learned a long time ago that USB drives can and will fail, I always have at least 2 copies of important stuff saves in different places

    1. frankvw Silver badge

      I have always operated on the basis of the fact that there are two types of storage in the world: those that have failed, and those that will.

      For critical stuff (read: files I've put time and effort in) two backup copies on different media is the minimum.

  17. Pixel Green

    Good Ol' Reliable USB Styx

    I remember back in college working on my project for Comp Sci, worth approximately 60% of the grade

    Always kept the code on a USB stick to work on in class or at home (just in case I dreamt up a solution at 2am and needed to wake up and code it before I forgot...)

    Anyway, predictably, the thing dies about a month before the submission deadline.

    Luckily I had the mental wherewithal to always copy it's contents to the local machine I was working on before unplugging it... Crisis averted.

  18. MJI

    Backups

    two portable HDDs, slightly different sizes, but both Elements.

    3 copies SHOULD be enough

    mainly photos

  19. Slow Joe Crow

    I treat USB sticks as tools, not data storage

    I keep an assortment of USB sticks on my desk and in my computer bag but they are almost exclusively bootable images for installation or troubleshooting. I do use a few for holding photos, to share or have printed. I also have one novelty USB shaped like Hello Kitty with Ubuntu on it so I can "boot to the head".

    I don't trust the long term stability of USB sticks so everything goes on external drives, optical disk or cloud

POST COMMENT House rules

Not a member of The Register? Create a new account here.

  • Enter your comment

  • Add an icon

Anonymous cowards cannot choose their icon

Other stories you might like