back to article Microsoft Azure faceplants in Norway, taking government services with it

Norwegians fell victim to a prolonged Microsoft Azure outage today, which impacted businesses and took down multiple government websites delivering online services to citizens. According to Down Detector, the problems first showed up at 9am local time and lasted for more than three hours, though The Reg could find no official …

  1. may_i Silver badge

    Epic fail

    Putting a country's government services on a cloud service owned and operated by a US company strikes me as a criminally negligent act.

    1. ecofeco Silver badge

      Re: Epic fail

      Because it is.

    2. Mike007 Silver badge
      Joke

      Re: Epic fail

      But the cloudy option comes with direct peering to the NSA data centres where they store the data on their citizens.

      Everything is outsourced these days...

    3. Secon

      Re: Epic fail

      >Epic fail

      >Putting a country's government services on a cloud service owned and operated by a US company strikes me as a criminally negligent act.

      At this point everyone in UK Government quietly shuffles backwards into the scenery....

  2. Anonymous Coward
    Anonymous Coward

    It wasn't me

    I asked Azure Support to make sure all my resources were relocated to the same availability zone. Shortly afterwards, my government's website went AWOL.

    I'm not claiming there is a connection between those two events, but I made sure I am not to be found within Norway's border for a while.

    1. Eclectic Man Silver badge
      Joke

      Re: It wasn't me

      OK. We need a 'Who, Me?' about this right now.

  3. Pascal Monett Silver badge
    Trollface

    "Problems with Azure were confined to one region"

    So, just a small number of users, then ?

    1. chivo243 Silver badge
      Coat

      Re: "Problems with Azure were confined to one region"

      I'd put in very small numbers, as a gov't IT thingee, would it not belong in Azure Gov Cloud?

      1. MatthewSt Silver badge

        Re: "Problems with Azure were confined to one region"

        Only US Gov in the Gov cloud

        1. UnknownUnknown Silver badge

          Re: "Problems with Azure were confined to one region"

          … and who would know - wood chipped.

        2. Secon

          Re: "Problems with Azure were confined to one region"

          >Only US Gov in the Gov cloud

          100% correct, and yet you would be shocked at how many major IT decision makers in Gov's around the world don;t understand that simple (but key) point..

    2. HandleBaz

      Re: "Problems with Azure were confined to one region"

      I work on one of the sites that went down, so I've been investigating a little.

      Looks like the outage was caused by a single rack losing power.

      Unfortunately it was an important rack, so it took down SQL for all of Azure Norway East.

      Which meant that all kinds of stuff went down. Storage Accounts, Cosmos, etc.

      We had one mostly static page, on it's own domain, and it stayed up.

      This really shouldn't be possible, and someone needs to fine Microsoft for it.

      1. Secon

        Re: "Problems with Azure were confined to one region"

        >This really shouldn't be possible, and someone needs to fine Microsoft for it.

        OR, the folks using the Microsoft service could read their terms of service, where they'll clearly see the restriction that Microsof tAzure and Cloud services are not intended for high value use, and specifically bot for any use that could result in environmental damage, threats to safety or wekllbeing of an individual or significant financial loss....

        Then they might wonder if it is in fact the right platform for their services at all.

      2. Secon

        Re: "Problems with Azure were confined to one region"

        >This really shouldn't be possible, and someone needs to fine Microsoft for it.

        OR,

        the folks using the Microsoft cloud platform for critical national and government services could read the MS terms of service; where they'll clearly see the restriction that Microsoft Azure and other MS Cloud services are not intended for high value processing, and specifically not for any use that could result in environmental damage, threats to safety or well-being of an individual or significant financial loss....

        they might go on to read the guidance form Microsoft on DPIA's for M365 and see the caveat that M365 is not suitable for special category data under GDPR, and that if customers use it for such a prupose that is their responsibility and not Microsoft's.

        Then they might wonder if Microsoft Azure and M365 is in fact the right platform for their services at all.

  4. Doctor Syntax Silver badge

    "I'll let you know if we have anything to share."

    Not a working system, obviously. Anything else?

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