back to article Users await the fine print on SAP Business Suite reboot

SAP users have asked for transparent discounting and commercial arrangements following the business app giant's relaunch of Business Suite and extended alliance with Databricks. Under the strategy Business Unleashed, SAP this week announced the relaunch of Business Suite as a "truly modular, composable" set of cloud …

  1. Like a badger

    Real customer focus there at SAP

    SAP announced the acquisition of Concur in 2014. S4/HANA was first released in early 2015.

    And it's only in the last couple of years they've managed to enable the same cost centre in Concur as in their core ERP, and they're boasting about that as though it's something great?

    1. Pascal Monett Silver badge

      Re: Real customer focus there at SAP

      Standard Marketing Procedure. You always boast about anything "new" as being great, even if it took you 10 years to get there.

      Especially for SAP, which is apparently desperate to move its slaves customers to The CloudTM, even though there is no benefit for anyone but SAP.

      1. AMBxx Silver badge
        Holmes

        Re: Real customer focus there at SAP

        Is there a possibility that SAP are becoming a little more pragmatic? I'm only involved with the BI side (Business)bjects & Crystal stuff). This was all supposed to be having the final release about now. Instead, there's a release in stone for 2027 and another for probably 2029 (that one's in pencil as it may shift a year).

        They do love all that maintenance revenue!

  2. Anonymous Coward
    Anonymous Coward

    Stops All Production

    I was lucky in that I never had to deal directly with these database monoliths. I worked in QHSE, advising and auditing hundreds of businesses in the energy sector (mainly oil & gas, but also some electricity). Back in the 1990's, several of the larger corporations I dealt with were running projects to install SAP - quite a number gave up before completion and one even got their system running before giving up on it. They were sold a great idea, a way to put all necessary data in the hands of the people who needed it, to be as efficient as they could be in day-to-day operations; unfortunately, the downside was that they had to change the way they did things in order to make the new system feasible. Most organisations ran their project in stages and, whilst each stage could be made to work, the changes needed meant the previously "completed" parts had to be updated. It was a recipe for breaking every budget and target. The only operation I knew that actually got it working to their benefit was a new project where they had their own development and implementation team embedded right from the start. But, being a project, despite its success, everything was decommissioned on completion and, as far as I know, almost nothing was able to be transferred to any others.

    To many, the name SAP had the meaning in the title of this post. The sweet spot with any of these ERP-style systems is implementation below any level that will be attractive to SAP/Oracle/etc...

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