Some joined up thinking would help.
My story, given I haven't been to the doctor's in about 10 years.
Try calling. Engaged constantly.
Never heard of call waiting? Call back?
So try book online.
Need NHS account.
Put all details in, create account. Log in.
Try to book, says my details are under a different account. WTF?
So I now have two accounts, but only one I can use?
Why didn't it telli already had an account FFS.
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Ok so now try to book that Doctor's appointment.
No appointments for next two weeks. No option to book later.
Try again a week later.
No option to even try to see the GP, just get results or have blood test.
I don't need either of these.
Try again couple of days later.
Different options, but still no GP.
(BTW, still can't get on the phone).
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So finally, visit the NHS centre in person.
"You can see the GP tomorrow or in three days time?"
.
Turns out you can't even book to see the GP online, but there is nothing on the site telling that
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It's something when I can book an appointment at a little local hairdressers easier than with a multi billion Pound organisation.