back to article Technical issue briefly grounds American Airlines flights across US

A technical snafu briefly grounded American Airlines flights across the US on Christmas Eve. American Airlines tells The Register that the technology issue impacted systems necessary for flight releases. In response, the FAA reports that the airline requested a nationwide stop order, which began around 1150 UTC and lasted …

  1. Anonymous Coward
    Anonymous Coward

    Driving home for Christmas

    No planes, just trains and automobiles

    1. Dostoevsky Bronze badge
      Pint

      Re: Driving home for Christmas

      LOL. Just watched that one last night!

    2. hoola Silver badge

      Re: Driving home for Christmas

      Except before long those will (or already are) all be at risk of disruption due to software.

      Look at Network Rail's issues on the 6th December.

      We have had software faults on so called "Smart Motorways" and most modern cars are just a computer on wheels.

      1. Xalran Silver badge

        Re: Driving home for Christmas

        "most modern cars are just a computer on wheels."

        And one day it's going to bite us... hard.

        I see the day when one of the country backed cybercriminal gang will find it's way into the OTA networks used by the various vehicle manufacturer and brick cars/trucks/buses all around.

        I could give details (on how it could happens)... But that would be givng away important network architecture structures that could be used for bad purpose.

        Obviously they all uses Mobile Telecom Core Infrastructure as a Service...

  2. RM Myers
    Coat

    Vendor Problem

    Could it have been cloud-y weather related?

    1. Fruit and Nutcase Silver badge
      Alert

      Re: Vendor Problem

      Wrong type of cloud

      1. OhForF' Silver badge
        Trollface

        Re: Vendor Problem

        Did we already reach the tipping point and have more flights affected by Alpha-Whiskey-Sierra than Sierra-Charlie cloud issues?

  3. Headley_Grange Silver badge

    If you have to blame vendors then you've failed at least twice.

    1. TVU

      Well, if the "vendor technology" involved certain Oracle products going SNAFU then blame might be justified in this instance.

  4. wolfetone Silver badge

    Crowdstruck again, eh?

  5. spold Silver badge

    Seasonal gremlins

  6. Grumpy Fellow

    Good use for the AA App?

    A system wide meltdown like this would seem to merit a notice on the AA app but no. I kept checking this morning and nary a whisper about how none of their flights were actually taking off. You could check individual flight status and see that they were delayed, but you really had to be in the airport with the monitors there to know that it wasn't just that your individual flight that was delayed.

    1. Anonymous Coward
      Anonymous Coward

      Re: Good use for the AA App?

      Someone there is probably desperate to say what really happened. They'll have been told to keep quiet. However, when you insult your engineers, doesn't want to make them keep quiet. Remember that when info is leaked, it most always is because you're treating your staff like shit.

  7. Fruit and Nutcase Silver badge

    Santa Express Parcels

    At the time of writing, Santa is up in the air and delivering presents.

    LAST SEEN

    Montevideo, Uruguay

    https://www.noradsanta.org/en/map

    No reports of any issues, vendor or otherwise.

  8. GNU Enjoyer
    Coat

    Proprietary software does it again.

    Enough written.

  9. blu3b3rry

    Presumably someone somewhere packed up early and flicked the wrong "lightswitch" as they left the building for the year.....!

  10. vtcodger Silver badge

    "American Airlines didn't address El Reg's questions as to whether resolving the issue could result in additional delays or disruptions over the holiday season."

    Perhaps they ignored your question because they thought it was a bit dimwitted. Why would any 21st century American not know damn well that a system wide outage on Christmas Eve of a major airline for more than a few minutes is going to cause delays and disruptions over the holiday season?

  11. An_Old_Dog Silver badge
    Facepalm

    Excuse Database

    "Vendor Technology": a pitiful, vague excuse attempting to push the blame onto unspecified other parties. It's found in the Excuse Database between "Exturcolate Sunspots" and "Hydrosonic Defoliation."

  12. Anonymous Coward
    Anonymous Coward

    ha ha - thread-detection ..... detected and stopped with prejudice ......

    Last paragraph:

    "It is estimated the flawed update to the Falcon thread-detection system crashed and disabled more than 8 million Microsoft Windows machines around the world."

  13. cookiecutter
    Mushroom

    Why always unnamed?!

    Publicly name and shame the bastards reach and EVERY TIME! Then they might try to get better

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