back to article ERP modernization? Admins have heard of it

Over the last 20 years, ERP is the category of enterprise software deemed slowest to modernize because of priority given to sexier front office applications and senior decision-makers' aversion to risk. Welcome to the woolly world of analyst reports, but in Forrester's case, it has a point. The research firm's 2023 survey …

  1. AMBxx Silver badge
    WTF?

    Can I be first

    Can I be first to cry 'bullsh!t'.

    ERP is ignored because it's too important for a business to muck about with. Just look at all the problems with the current crop of Oracle and SAP upgrades. It's supposed to be boring and stable, not subject to the latest UI designer's whim.

    1. Doctor Syntax Silver badge

      Re: Can I be first

      Yes you can because you got there before me. It runs the business. If it ain't broke, don't fix it.

      1. James Anderson Silver badge

        Re: Can I be first

        I don't think there have been any major changes in payroll or procurement that could not be handled by existing systems over the last 30 years or so

        Why go through the pain of deploying s new system to do the same as the old system if you are not being dragooned by a vendors refusal to support Thier product.

    2. Richard 12 Silver badge
      Mushroom

      100% of mid to large ERP upgrades go wrong

      In some case, extremely expensively.

      ERP upgrade projects are almost always objectively a failure for the organisation. It is not uncommon for many months, even an entire year of revenue to be lost because the new system wasn't ready in some significant way.

      The potential improvements the system is sold on almost never appear, in many cases it becomes apparent that they could never have existed.

      Really, the best an organisation can hope for is to survive an ERP upgrade.

      And most of the reasons for this are because ERP vendors lock you in - forgetting that it also means upgrading is locked out.

  2. Anonymous Coward
    Anonymous Coward

    Just look at Birmingham

    The upgrade from SAP to Oracle has gone so wrong that the council could go bankrupt. Oracle seems not to care, the system integrators keep putting their bills in and still there is no working working system for the council to use, with nothing on the horizon for years except more financial outlay to fix the issues that the 'upgrade' has caused

    1. Lonpfrb

      Re: Just look at Birmingham

      The insolvency of BCC is primarily due to its liability for equal pay breaches.

      I'm not suggesting that going from SAP ECC to Oracle Fusion has gone well rather that its not the main financial problem.

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