back to article 'Error' causes Alexa to endorse Kamala Harris, refuse to discuss Trump

It would be perfectly reasonable to expect Amazon's digital assistant Alexa to decline to state opinions about the 2024 presidential race, but up until recently, that assumption would have been incorrect. When asked to give reasons to vote for former President Donald Trump, Alexa demurred, according to a video from Fox …

  1. Tom7

    That might be the simpler explanation, but according to some reports doing the rounds today it gets a bit hard to sustain. Apparently, if asked for reasons not to vote for Harris it would give to "no politics here guv" answer, while asking for reasons not to vote for Trump produced copious responses.

    1. LionelB Silver badge

      "... according to some reports doing the rounds today ... Apparently ..."

      So rock-solid evidence, then.

  2. StudeJeff

    Amazon will never tell, but it would be REALLY interesting to know the real reason this happened.

    I've no doubt that if the Alexa team were polled they would be solidly behind Harris.

    1. Anonymous Coward
      Anonymous Coward

      Well, they are not total morons, are they?

      1. Anonymous Coward
        Anonymous Coward

        If these results of their actions convince a republican prosecutor to go after Amazon for this, then you tell me if they were total morons, or not.

  3. Zippy´s Sausage Factory
    Coat

    Given the way AI hallucinates, has anyone considered asking Alexa whether they should vote for Marvin the Martian, Skeletor or the Face-Eating-Leopards party?

    1. Paul Herber Silver badge

      Why should anyone be interested in the upcoming parish council elections in Much-Binding-in-the-Marsh?

      1. that one in the corner Silver badge

        Don't forget the diver!

        (Oops, that was ITMA! The mind is going)

    2. Mark 85

      Given the way AI hallucinates, has anyone considered asking Alexa whether they should vote for Marvin the Martian, Skeletor or the Face-Eating-Leopards party

      Maybe it's just me but why would anyone ask an AI bot about who to vote for? Have humans lost their ability to think for themselves? If so, I grieve for the human race.

      1. Jimmy2Cows Silver badge

        Re: Have humans lost their ability to think for themselves?

        You have to ask? Just look at the droves of mindless idiots who blindly follow whatever their favourite influencer tells them.

        Personally, I blame the schools for trying to create obedient drones rather than teach critical thinking.

  4. Anonymous Coward
    Anonymous Coward

    Commie!

    MAGA types are so funny with their ignorance.

    1. Anonymous Coward
      Anonymous Coward

      Re: Commie!

      The only ignorance comes from the political left.

      1. Anonymous Coward
        Anonymous Coward

        Re: Commie!

        You just proved otherwise ....

      2. Anonymous Coward
        Anonymous Coward

        Re: Commie!

        You think Kamala is a communist?

        *facepalm*

        1. Anonymous Coward
          Anonymous Coward

          Re: Commie!

          No, she is a Marxist.

          I have no doubt you think Trump is many things the media has fed you that are all untrue.

          1. LionelB Silver badge
            Facepalm

            Re: Commie!

            Just to check, I assume we are talking here about US usage of "Marxist" and "communist" - i.e., as standard pejorative buzzwords, as opposed to the actual meaning of the terms.

            Anyways... do you think Trump is the many things Trump has fed you that are all untrue?

            1. Anonymous Coward
              Anonymous Coward

              Re: Commie!

              No, proper Marxist.

              1. LionelB Silver badge
                1. Anonymous Coward
                  Anonymous Coward

                  Re: Commie!

                  Nah, I know what it means. Maybe you don't?

          2. Casca Silver badge

            Re: Commie!

            Wow, good little moron.

          3. Tom 38

            Re: Commie!

            The nice thing about Trump is that he says all the horrible things he thinks, you don't have to worry about whether the media are misleading you - he himself will tell you what a colossal moron he is.

            1. aj69

              Re: Commie!

              But he's America's very own colossal moron.

              Kumala is just another globalist moron.

          4. Andrew Scott Bronze badge

            Re: Commie!

            You only need to listen to trump talk for a few minutes to understand what he is. Have heard unbelievable interviews with him. "If I had gone into iraq, i would have taken all their oil. no oil no isis". Can't think of a dumber statement.

            1. LionelB Silver badge

              Re: Commie!

              You want dumb, listen to his "interview" with Elon Musk (that sighing noise in the background is your brain cells dying).

              1. Anonymous Coward
                Anonymous Coward

                Re: Commie!

                I wouldn't be slinging the insults given that Kamala has to have the questions in advance, has to have a white guy there for support and even then needs to have the interview edited down to make her look even vaguely coherent and she STILL gets fact checked by the likes of politifact.

                1. LionelB Silver badge

                  Re: Commie!

                  > ... has to have a white guy there for support ...

                  Yuk. That tells us so much more about you than it does about her.

                  > ... and she STILL gets fact checked by the likes of politifact ...

                  Everyone gets fact-checked these days. That is a Good Thing.

                2. LionelB Silver badge
                  Facepalm

                  Re: Commie!

                  Also, I am more than a little bemused that you felt it helped your case to invoke PolitiFact (see here and here - those are just the tip of the iceberg).

        2. ravenviz Silver badge

          Re: Commie!

          Anything perceived as being against MAGA is a commie, irrespective of what it might actually be.

      3. Antron Argaiv Silver badge
        Thumb Up

        Re: Commie!

        Do not engage with the troll.

        However, the current candidate for the right prides himself on his gut instincts, rather than his ability (or lack thereof) to read and learn.

        I know which one I'm voting for.

    2. Stu J

      Re: Commie!

      The vast majority of MAGA yanks wouldn't know a "Commie" if it slapped them in the face and shat down their throat.

      Anything "left" of them (which could still be comfortably right-of-centre in the grand scheme of things) gets labelled as "Commie" by these brain-dead morons.

      1. Fruit and Nutcase Silver badge
        Alert

        Re: Commie!

        "brain-dead" would imply there was a "live" brain at some point in time before

        1. Bebu
          Coat

          Re: Commie!

          brain-dead" would imply there was a "live" brain at some point in time before

          Anencephalic is probably the required word.

          Monstrously Anencephalic Grotesquely Aberrant

          Although Wiki quaintly states those afflicted with this condition "usually only lack a telencephalon." I don't know about the MAGA rabble but that omission would be a show stopper for me.

  5. Anonymous Coward
    Anonymous Coward

    Conspiracy or ineptitude.

    "it might be simpler to assume error instead of yet another conspiracy theory. "

    It might be simpler, but it would probably be wrong. ChatGPT was doing the same thing when it refused to write a poem about Trump, but would happily spew one out for Biden.

    "we're told Alexa doesn't have political opinions, so don't go chucking that puck in the trash, "

    I sold mine on eBay about 6 months after I got it, as 1) It was really annoying 2) I didn't want yet another microphone listening to everything going on, with that audio going gawd knows where.

    I don't think this is a deliberate conspiracy, but just a natural outcome of 90+% of USA people in tech being dems. Leftists would call this inherent bias, but generally only when it goes the other way and therefore don't see it in themselves.

    Anon because I still need to work in tech, and having unsanctioned opinions might lessen my chances of future employment.

    1. doublelayer Silver badge

      Re: Conspiracy or ineptitude.

      If I had to guess, I'd assume that there were things in the "why to vote for Trump" list that were in a prompt as potentially divisive things that you're not supposed to talk about, so that triggered the response, whereas the training data didn't have as much on Harris because she wasn't the candidate when the model was trained, so it got past the filter. I couldn't know, though, because lots of things are conceivable reasons and it is almost certainly LLM-based, where any protections you try to put in fall apart half the time and any attempt to make them consistently hold a certain opinion is similarly flaky.

      An oversight or a deliberate setting would both make a lot of sense to me, but I still think the most plausible one is a combination of both. I doubt they deliberately set the prompt to refuse to speak about Trump but support someone else. The deliberate settings could be on more specific issues that are likely to come up when writing an answer to that question because those are what comes to mind for the prompt writers when they're asked to list political topics that we don't want bad press about. An oversight is not testing to see what actually happens when you add that filter and just assuming that, if you've put something in that rejects political questions, it will reliably reject all political questions. We will probably never know for certain. There's a reasonable chance they won't ever know either, even if they try to investigate.

    2. Anonymous Coward
      Big Brother

      Re: Conspiracy or ineptitude.

      > .. ChatGPT was doing the same thing when it refused to write a poem about Trump ..

      ChatGPT reported me to the mothership for asking it to tell jokes featuring Jesus, Buddha and Muhammad. It was happy with the Jesus and Buddha jokes but refused with Muhammad.

      1. Uncle Slacky Silver badge
        Angel

        Re: Conspiracy or ineptitude.

        Check out the "Jesus and Mo" comics: http://www.jesusandmo.net/

  6. Khaptain Silver badge

    Regardless of your point of view or politics

    Everyone should be worried about this. This is not a positive incident when looking into the future.

    1. JoeCool Silver badge

      Re: Regardless of your point of view or politics

      This is nothing. If anyone is seriously looking to a shopping appliance to formulate a political opinion then there are far far more overwhelming issues to deal with.

      1. Khaptain Silver badge

        Re: Regardless of your point of view or politics

        "This is nothing. If anyone is seriously looking to a shopping appliance to formulate a political opinion then there are far far more overwhelming issues to deal with."

        If we don't teach children to think critically then this can only be expected. And if we choose to teach them less important things instead then one should question what's really going on.

        1. JoeCool Silver badge

          Re: Regardless of your point of view or politics

          Yes.

          So do a better job educating.

          Teach critical thought.

          Treasure the heretics and non-conformists.

          Ban the book banners.

          Kill the political influences on education.

          But don't equate those issues to Alexa - you're solving a checkers problem while the hurricane is collapsing your walls.

      2. Anonymous Coward
        Big Brother

        Re: Regardless of your point of view or politics

        > .. a shopping appliance ..

        Can't you see where this is heading. In the future all other communication devices will be banned and our only access to information will be through the Alexa(s)

    2. Anonymous Coward
      Anonymous Coward

      Re: Regardless of your point of view or politics

      Worried?

      Maybe.

      But it does show that Ai is a decent judge of character….

      1. Khaptain Silver badge

        Re: Regardless of your point of view or politics

        "But it does show that Ai is a decent judge of character"

        No, it only shows that AI can be manipulated. If it was a good judge if character it would tell you things you really wouldn't want to hear.

        1. Anonymous Coward
          Anonymous Coward

          Re: Regardless of your point of view or politics

          Whoosh!

    3. codejunky Silver badge

      Re: Regardless of your point of view or politics

      @Khaptain

      "Everyone should be worried about this. This is not a positive incident when looking into the future."

      Asking AI for who to vote for is a bit stupid. Following its advice would be very stupid.

  7. BasicReality

    It was an "error." Yeah, they're just upset they got caught. Funny these things always seem to go one way. Where's the error going in favor of Trump instead? Maybe then it would be believable.

    1. katrinab Silver badge
      Black Helicopters

      Maybe try a Russian bot, or Grok, if you want the MAGA talking points?

      1. Anonymous Coward
        Anonymous Coward

        ... or a friendly Chinese spamouflager ...

    2. Casca Silver badge

      Sure MAGA sure. Still here instead of twitter?

  8. Phil Koenig Bronze badge

    Finally, an intelligent "AI"

    Of course it had to be throttled.

  9. Mitoo Bobsworth Silver badge

    "Can you not,

    with your own brain, distinguish between people who are okay and people who are assholes?"

    - Lemmy Kilmister, Motörhead

  10. SammyB

    Seems all the errors go in one direction.

    1. Anonymous Coward
      Anonymous Coward

      Is that why they're called 'errors'?

  11. harmjschoonhoven

    A specific political candidate?

    Alexa, tell me more about American clowns.

    1. Bebu
      Facepalm

      Re: A specific political candidate?

      Alexa, tell me more about American clowns.

      - "All clowns hide behind the mask of the painted face (have two faces), definitely not funny and more than a little disturbing. American clowns in addition posses two tongues (bifid), are rather sinister if not downright evil and fatally infesting their nation's body politic."

      The joke is on the US polloi but not much to laugh about I would have thought.

  12. Tron Silver badge

    Interesting.

    Tech giants have a choice:

    1. Our tech/team/algorithms are biased. How big a fine do we have to pay?

    2. Our product is actually crap when left to its own devices. We are sorry and we have replaced some 'AI' magic with hardcoded responses, so it is a bit less crap now. It's fine if you don't trust it or rely on it. If you are a bit worried, just keep it turned off and deploy it as an ornament.

  13. Winkypop Silver badge
    Devil

    FOX

    The ultimate arbiter of fairness, honesty and virtue!

  14. Anonymous Coward
    Anonymous Coward

    Is it even LLM?

    I was previously asked by the Alexa app to help write answers to user questions. I wrote out a few, basically science questions I knew.

    I don't know if I was just helping to train an AI or actually building up Alexa's bank of canned answers to common questions.

    If the latter, it's entirely possible that a random Democrat got involved in this "user-generated content" collection and the moderators hadn't caught on yet.

    1. Anonymous Coward
      Anonymous Coward

      Re: Is it even LLM?

      why is this being downvoted?

  15. Sceptic Tank Silver badge
    Facepalm

    Same people who pictured the Wehrmacht as Mandarins?

    Many reasons to vote for Kamala Harris? No wonder these things come with warnings not to take them seriously.

    1. codejunky Silver badge

      Re: Same people who pictured the Wehrmacht as Mandarins?

      @Sceptic Tank

      For some reason you got downvotes. No reasons though

      1. Anonymous Coward
        Anonymous Coward

        Re: Same people who pictured the Wehrmacht as Mandarins?

        ... says the expert on getting downvoted, hmm?

  16. Anonymous Coward
    Big Brother

    "This was an error that was quickly fixed"

    it might be simpler to assume error instead of yet another conspiracy theory

    This was no error. The relevant point is that the owners of Alexa have taken on the self-appointed task of filtering our access to information. Presumably, as people move to these AI assistants, our future access to dissenting opinions will become more and more narrow, until there's nothing left but state-manufactured propaganda.

    Every command has been tracked, twisted, or erased, every question reshaped, every answer tailored to fit, every product pushed, every moment of your life recorded and analyzed. The rewiring is relentless, minute by minute, second by second. The past wiped clean, the future pre-programmed. All that remains is an ever present now — a constant flood of data in which Alexa is the only truth, always listening, always right.

  17. An_Old_Dog Silver badge
    Facepalm

    Maroons

    1. Only a maroon* would seriously request voting advice from a computer.

    2. Only a maroon* would think such blantant bias in a generative AI/ML system's output would go unnoticed§.

    * This is not a typo; it is Bugs Bunny's tongue-in-cheek mispronounciation of the word, "moron".

    § Bias in either direction.

  18. Anonymous Coward
    Anonymous Coward

    It is all branding!

    Red team vs. Blue team. Vote for the brand you want to have on the hand that steals money from your pocket.

    Your choice is to feel good about it because your team took the money, or feel angry about it because the other team took the money. There is no option not to have your money stolen.

    1. Tom 38
      Trollface

      Re: It is all branding!

      Yeah, there's no difference between the two, boTH SiDEs bAD

    2. LionelB Silver badge

      Re: It is all branding!

      Maybe time to look seriously at the current Haitian model. I mean who actually needs a functioning government levying taxes to run your country?

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