Patelco banking services AWOL amid ransomware ruckus

San Francisco-based Patelco Credit Union confirms its service outage was the result of ransomware and has pulled systems offline. CEO Erin Mendez confirmed everyone's suspicions in one of her daily updates this week, also adding that members will be reimbursed for any late fees they may incur as a result of its service outage …

[Kevin McMurtrie]

A second disaster is coming

Patelco accounts have low-to-average interest rates but it climbs to 4.5% when you exceed $250k. That's also the limit of NCUS insurance. Essentially, Patelco is a good credit union if you trust them with a lot of money.

It took two days for Patelco to get their WordPress web site back up. Their financial systems have no roadmap to restoration after 5 days. They have lost a reason to exist.

[patelcomember123]

Nah, their WP site was up the entire time. The problem is/was that they were loading assets off of one of their self-hosted servers thus stalling page rendering until that request timed out.