back to article Qilin: We knew our Synnovis attack would cause a healthcare crisis at London hospitals

The ransomware gang responsible for a healthcare crisis at London hospitals says it has no regrets about its cyberattack, which was entirely deliberate, it told The Register in an interview. Qilin says Synnovis, a partnership between pathology services company Synlab and two London NHS Trusts, wasn't targeted by accident. …

  1. nichomach
    Mushroom

    Oh, it's a politically motivated TERRORIST attack

    Fine. Treat them as hostile threat actors, find them, kill them. They're happy to kill innocent civilians, they should be fair game in return.

    1. Benegesserict Cumbersomberbatch Silver badge

      Re: Oh, it's a politically motivated TERRORIST attack

      Simultaneously an act of war (lethal threat against civilians by one national government against another nation) and a war crime (attack on civilian hospital infrastructure).

    2. adam 40

      Re: Oh, it's a politically motivated TERRORIST attack

      How many people have died as a direct result yet?

      Not dissing, just asking. So an appropriate response can be meted out.

    3. Nonymous Crowd Nerd

      Re: Oh, it's a politically motivated TERRORIST attack

      This seems rather extreme as a response at first.. But if you think about it, they are causing malicious damage, probably located outside the UK, and, unusually, their statements show the exceptional breadth of their intent to harm.

      1. Alan Brown Silver badge

        Re: Oh, it's a politically motivated TERRORIST attack

        It's not exactly the first infrastructure attack

        For plausible deniability, Ukraine could execute the hits

  2. Red Sceptic

    Simply criminals

    They’re in it for the money - dressing this up as politically-motivated is purely cynical - maybe it helps the sleep at night? Of course, they’re likely to be acting with impunity under a krisha (Russ: roof, metaphor for protection by someone with ‘influence’) of some kind, but that ain’t politics, it’s just bad actors.

    1. Diogenes8080

      Re: Simply criminals

      Assuming a fairly fluid boundary between financially-motivated and state-sponsored groups, this would allow them to accumulate brownie points with those providing the "krisha", or possibly with the frothing loon activists if there's normally little love lost there.

    2. Alan Brown Silver badge

      Re: Simply criminals

      "They’re in it for the money - dressing this up as politically-motivated is purely cynical"

      The ONLY reason they're able to operate is that they're closely related to (or paying off) politicians at medium-to-high level

      As soon as they touch russian-local infrastructure (even accidentally) they get offed. It's happened a few times

  3. MJI Silver badge

    Terrorists

    GCHQ can locate them. Special forces can remove them

    1. Anonymous Coward
      Anonymous Coward

      Re: Terrorists

      Use of "Special Forces" seems a tad risky. The UK has armed drones, right?

    2. Like a badger

      Re: Terrorists

      And then what? Extra-judicial executions, or being brought to the UK and given a suspended prison sentence?

      The problem is that western governments are weak and incompetent, so Russian authorities see no downside to protecting scumbags like these. Proper sanctions would help - given Ukraine you might think Russia were under sanctions that harm it, but the most recent UK statistics showed that we still did £2.1 billion of trade directly with Russia (and France, Germany and the US have been trading vastly more with Russia, despite pretending they've put sanctions in place).

      There shouldn't be ANY trade with Russia at the moment. And a further step the UK government should take would be sanctioning the scummy countries that are acting as middlemen to enable Russia to source sanctioned technology. That doesn't need to be anything like 100% of trade, just sufficient to multiply offset the profits being made by sourcing parts for Russia.

      1. Jellied Eel Silver badge

        Re: Terrorists

        There shouldn't be ANY trade with Russia at the moment.

        Erm.. Yes there should. So much conspiracy ideation in this article & comments like this bit-

        It operates much like others in Russia have in the past and appears to target Western organizations and not those in countries allied to Russia, which would allow it to maintain its protected status at the Kremlin.

        If Russian hackers target Russian organisations, then Russian law enforcement is going to go after them, prosecute them and jail them. If they hack targets outside Russia, how would Russia know? If we want to stop this, there should be trade between LEAs, evidence shared and requests for co-operation. Then there's just the matter of politics, ie extradition requests but hacking is illegal in Russia and hackers could be prosecuted there. If Russia refuses, then there's more grounds to claim 'protected' status. But given all the mud slinging and politics, there isn't really much incentive for Russia to co-operate. People like to try and link stuff like this to 'state sponsored' attacks, without producing any evidence when alternative explanations are much simpler, like attempting to extort $50m.

        1. Casca Silver badge

          Re: Terrorists

          Strange then that police has informed russian police about these hackers and getting zero help.

          But hey, that doesnt support your narrative does it...

  4. Missing Semicolon Silver badge
    Unhappy

    No need to pay the ransom

    ... it's only little peoples' data that's been lost anyway. A few "regret" s and a "full responsibility" or two, and it will all wash away. The people affected, of course, are now condemned to a lifetime of hyper-vigilance to prevent their lives being stolen.

    1. AW-S

      Re: No need to pay the ransom

      " it's only little peoples' data that's been lost anyway"

      That's not what has happened.

      The systems used to process tests and returning results has been targeted and is now inoperable. It uses minimal patient data - in fact it uses keys to anonymise the patient name etc. What has happened is that important tests being conducted around the clock, with results informing medical decisions, are now having to be processed and reported manually. Time consuming at best and limiting throughput.

      The real story here is why the hospital DR plans failed to operate.

      The reason for these systems failing so badly is that the two key NHS Trusts involved, used each other for their backup - but all used the same single service provider. Most of us would have recognised this potential problem early on.

      The good news is that many other NHS Trusts and their laborartory services were about to do down the same route - but are now recalualting the risks. Some good may come from this attack.

    2. Anonymous Coward
      Anonymous Coward

      Re: No need to pay the ransom

      Ransoms only result in positive action if the gang concerned want future potential victims to think that paying the ransom will restore services. If the amount concerned were just a bitcoin or two, and it was a broad spectrum attack that was hitting large numbers of victims, that calculation might be worthwhile - the scam only makes significant money if the victims report that paying the ransom worked and lot of other victims decide to pay up too.

      In this case it was a specifically targeted attack, and the ransom was set at 50m - that's plenty enough money for a whole crime syndicate to just walk away (or more likely, rebrand and come back later under a different name). Add to that the security services will be highly motivated to try and track down the culprits of this attack, both because of the amount demanded and because of the nature of the target - this is arguably a terrorist attack on critical national infrastructure. If the gang did attempt to follow through on the promise of undoing their hack it would give the security services more opportunity to trace them and even retaliate.

      I'd argue that paying a cyber ransom is always a bad bet, but this one was a complete non starter.

      1. adam 40

        Re: No need to pay the ransom

        You are assuming that you can trust the miscreants to destroy the data and not release it anyway at a later date, for even more money.

  5. TimmyD

    The phrasing stood out to me so I did some research and

    Back in the day postcards from Russia and Ukraine would say "Wishing you a peaceful sky above your heads."

    Very likely this reveals something about the writer's origin. Especially given the only real hacking law in Russia is "never hack Russians".

    1. adam 40

      Put them off..

      Always worth installing the Russian language pack on your devices. ;^)

      1. doesnothingwell

        Re: Put them off..

        If you install the Russian language pack would hackers be able to type power shell commands directly in Russian? Might protect you for awhile, but I doubt it. Maybe some "I love Vlad" wallpaper?

  6. sanmigueelbeer Silver badge
    Coat

    We choose only those companies whose management is directly or indirectly affiliated with the political elites of a particular country. The politicians of these countries do not keep their word, they promise a lot, but are in no hurry to fulfill their promises.

    NK health care system is aligned with the political elite of NK government-of-one, therefore, I challenge them to hit any hospitals in North Korea.

  7. Anonymous Coward
    Anonymous Coward

    unbelievable motivation

    Their statement about 'withholding "high-quality" medicines from other countries while keeping "a peaceful sky" above their own heads' rings hollow

    A memento's consideration by the team would have led to the realisation that attacking a hospital pathology service is not getting back at big pharma.

  8. Zibob Silver badge

    Same thinking as a strike

    "Without naming any countries or events specifically, and in vaguely incoherent English, they alluded to politicians withholding "high-quality" medicines from other countries while keeping "a peaceful sky" above their own heads."

    ...

    ""Qilin was considered a financially-motivated threat actor so political targeting doesn't align with their usual modus operandi," she said. "It is possible that, in this case, the gang decided to mix financial gain with proving a political point. "

    This always annoys me. They happily trumpet this this was financial and not political.

    I see it as very similar to a strike. When working condition become untenable it can result in a strike where all services stop until there is an agreement made to improve the situation for the workers.

    This is that but for the public. The conditions are shockingly bad in public service areas and the public is well aware of the short comings. They are less aware of their data being used, absurd, sold, copied, spread online with no safety considerations and forgotten about with no safety or cold offline storage thought about.

    In that case we the public can't strike, so the only viable and likely to get results recourse left is to hold the country to ransom and demonstrate very clearly the all this data is in full public view, ALL THE TIME! Not just when it is made public like this.

    Its a awful situation, and one that absolutely should not exist, but we the people have made this not only possible, but the standard for day to day living and its getting worse for us.

    It is a horrific way to get it dealt with but also likely the only one that might result in those fat fucks with the huge payrolls and endless kickbacks, that we elected, might actually do something.

    Unfortunately it takes aiming for the head to get the body to even twitch.

    1. graeme leggett Silver badge

      Re: Same thinking as a strike

      Have got a Hans Gruber icon?

  9. MrBanana

    Withholding drugs?

    Quite a claim that the UK is withholding drugs from other countries, when it has big supply shortage issues of its own. If it is a political play for better access to drugs, then target the pharma companies.

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