back to article AI PCs might solve a real problem: The 'friction' that sees users ignore security

Trend Micro has outlined how it will tailor its desktop security software for AI PCs, and thinks it might improve security in ways that normal, bog-standard PCs can't match. As explained to The Register by Trend's veep for product management Eric Shulze at Computex in Taiwan today, the company's email security tools use a …

  1. ptribble

    Back to front

    This seems rather backwards - you don't want an end-user to download an email to their machine and only then scan it for malware - you want to block it well before it gets anywhere close to their mailbox. And you definitely don't want end-users making security decisions at all.

    1. Snake Silver badge

      Re: Back to front

      But it is better than uploading your personal email data to a cloud somewhere, with *both* who and where-knows data retention. No thanks. Never, ever. So if its "download and scan locally" or "allow scan before download by unknown agents", I'll take "Download and scan locally" for $1000, Alex.

      1. katrinab Silver badge
        WTF?

        Re: Back to front

        Email arrives at the local computer from the “cloud”, so scan it before delivery. There’s been services that do that for years. Trend Micro might even offer such a service already.

    2. BinkyTheMagicPaperclip Silver badge

      Re: Back to front

      This is a consumer product so the goalposts are different.

      For businesses I agree, it sounds entirely useless, the scanning would be carried out on the mail server and the decision about whether to train a LLM with corporate e-mails would be made by the company, not the end user.

    3. DS999 Silver badge

      Re: Back to front

      The "end user" isn't manually downloading the email. The mail client is, and it could be programmed to keep it in some type of special quarantine zone until the scan is complete and then it is passed to the "main" client where the user can see and interact with it.

      1. Anonymous Coward
        Anonymous Coward

        Re: Back to front

        > it could be programmed to keep it in some type of special quarantine zone until the scan is complete and then it is passed to the "main" client where the user can see and interact with it.

        Could be programmed? Um, isn't that how local mail has been handled for decades? The mail daemon downloads everything, invokes whatever scanner you use, then distributes it to the local mailboxes, 'cos one of those mailboxes is the sin bin (which can be set to /dev/null), one is spam (ditto) and the scan results are what (re)sets the target mailbox appropriately...

        Then you invoke your favoured mail reader, which only gets access to you mailbox(es).

        1. DS999 Silver badge

          Re: Back to front

          What you say is true for Unix. I'm talking about Windows/Mac/iPhone/Android where 99% of people actually run email clients. (Yes I know technically Mac, iPhone and Android are Unix, but they don't run local mailers, have a mail spool, plain text mailboxes in /var/mail, etc...well maybe the Mac does but not enabled by default)

          When you're running some big GUI application like Outlook you'd want the AI scanner to run in some adjacent program not within the Outlook application itself. That way you don't have to worry about buffer overflows, weird characters in headers or other types of attacks beyond ordinary "embed malware in an attachment and trick people into opening it" class of attack that scanners solve.

          1. Anonymous Coward
            Anonymous Coward

            Re: Back to front

            > . I'm talking about Windows/Mac/iPhone/Android where 99% of people actually run email clients

            Do they really?

            Aren't they just using a web-based mail system, either explicitly (in an identifiable browser) or near-as-damnit via an IMAP client? They aren't running a *local* mail system at all, just the last bit, the presentation client.

            In both those cases, the server they connect to is doing precisely the same set of tasks as described (bulk downloading, scanning, distributing to mailboxes that can be accessed via IMAP from multiple devices and/or accessed via a web front-end client.

            > you'd want the AI scanner to run in some adjacent program not within the Outlook application itself...

            Oh, and even you *do* run Outlook as a POP3 client and do scanning yourself, unless ypu have managed to pick up a grossly badly written package (or are running under Windows 2.0) your ancillary tools, such as an AI scanner *are* running as separate processes from you GUI - even if they are initiated by the GUI and not running as a background daemon.

            Yes, even Windows can run multiple separate processes nowadays! Upgrade today and enjoy multitasking!

    4. wisco24

      Re: Back to front

      Most consumers access email through web-browser now anyway.... much more than the old thick clients!

  2. Anonymous Coward
    Terminator

    AI Micro security in “the cloud”

    > Trend Micro has outlined how it will tailor its desktop security software for AI PCs, and thinks it might improve security in ways that normal, bog-standard PCs can't match.

    Why don't they just fix the defects in the OS platform?

  3. Mike 137 Silver badge

    Oh dear ...

    "the company's email security tools use a cloud-hosted AI model that scans messages to detect threats. Uploading messages to that model is an act that means Trend Micro must comply with the European Union's General Data Protection Regulation"

    Unless the description leaves something important out, this sounds weird. If it's a consumer tool, uploading emails to it (presumably by said consumer) lies entirely outside the GDPR, which only applies to businesses processing personal data. If it's a business tool, the business doing the uploading would be the party to which the regulation applies, so no 'pop-up' from Trend would be relevant. Perhaps they just mean that the service (wherever hosted) must comply with the 'adequacy' provision (or warn that it doesn't), but yet again that would only be applicable if a business were to use the service. In that case it'd be neater simply to have an EU-based replicate service that thus automatically complied.

    So there seem to be quite a few simple alternative ways to solve the supposed problem without resorting to local execution of the service. My guess is that this is yet another attempt to shoehorn "AI" into a product line, and it would seem to limit (or weaken) the robustness of the tests available, as nobody but an idiot would do sandboxed live testing of attachments on the target machine.

    1. wisco24

      Re: Oh dear ...

      A security company thats asking for permission to send the users data to the cloud? Does it matter if it's required for GDPR or not....i like they actually tell you!

  4. Tron Silver badge

    Regarding AI: Follow the Nancy Reagan protocol.

    Just say 'No'.

  5. Anonymous Coward
    Anonymous Coward

    Trend Micro - oh joy

    My GP's email is filtered via Trend Micro and they suddenly stopped being able to receive any of my emails, such as prescription requests. No reason given, after it'd all been happily working for years, especially through Covid times.

    Thankfully, the surgery has an alternate online prescription system, but sending responses for a remote consultation still fail, and trying to explain to the receptionist why I can't respond to her emails to me...

    So I really don't care where Trend Micro process the emails, I just wish they could get it right (and that includes providing some clue as to *why* I'm now being shunned so we can fix it!).

  6. Free treacle
    Coat

    A non-AI PC is now considered Bog Standard?

    Think I'm past my Best Before. Which way out to the nearest pasture?

    1. ITMA Silver badge
      Devil

      Re: A non-AI PC is now considered Bog Standard?

      Switzerland... dear... That-a-way...

  7. Anonymous Coward
    Anonymous Coward

    GPU DRAM scanning

    I seem to recall Intel talking about using GPU time to scan a Windows system's DRAM, the physical memory map, routinely for malware. The idea being that the non-CPU chip can independently scan for signs of infection or bad code, provided malware doesn't get to the driver level to prevent the scanning

    I can imagine that happening with AI accelerators on PCs. In fact I think that's a better use than generating summaries of emails that I'll read anyway or whatever it is Microsoft is pushing on us

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