Quel suprise!
It's IBM and if anyone has form on workplace discriminaiton it's old big blue!
Kyndryl, the IT services firm spun out of IBM, has been accused by multiple employees within its CISO Defense security group of discrimination on the basis of age, race, and disability, in both internal complaints and formal charges filed with the US Equal Employment Opportunity Commission (EEOC). The Register has reviewed …
... and that no verbal or written issues with his work were ever discussed or documented.
If a company dismisses you and doesn't follow it's own procedures then you're pretty much guaranteed to win *if* it goes to court.
The key word there is "if". They also know that a lot of people, to put it mildly, cannot be arsed fighting when it gets to this stage. Therefore this disgusting cycle of abuse (and let's be clear, it is abuse) continues by bad employers.
""Despite my efforts to raise these concerns through appropriate channels, including discussions with managers and HR, little action has been taken to address these issues effectively. The lack of accountability and transparency within our Resolver system, where employee complaints seemingly disappear without resolution, is deeply concerning. It appears to be nothing more than a facade, allowing misconduct to persist unchecked."
And that is, very very much, modern America. Welcome to The System. I'm fighting tooth-and-nail to get accountability to a system that, quite intentionally judging from 2 vetoes, doesn't want accountability and is quite happy with that. I hope to end up testifying in front of the state Senate this week, trying my damnedest to, to embarrass them into action.
Money doesn't WANT accountability. It's just a weasel-word that they'll use in media communications, stockholder meetings and political rallies, but then the moment Big Money has to actually 'put their money where their mouth is', they will skirt and bob the issue like Charles Durning doing the Sidestep in Best Little Whorehouse in Texas.
https://www.youtube.com/watch?v=cULr4gcOlN8
The emails are damning. Throw them to the wolves.
And using the number of resolved tickets as a counter - shows how backwards they are.
In a previous life, a colleague would always grab any ticket when a print server (typically 1 crap server per area) crashed, there were dozens when it happened. Said colleague would grab them all, reboot the print server and then close the tickets. Even if it was not in the area they were due to cover
Dickhead management loved the figures.
Part of a separate project, I moved all the print servers onto a repurposed server, and boom, all the print server crashes vanished and their figures bombed.
A couple $JOB ago, we heard an IT person at another site was head & shoulders above everyone with ticket metrics.
Among other things, this person was in charge of backups, which, to be fair, no one else wanted to handle. But they took "gaming the (ticket) system" to next level: every time they changed a tape in the tape library, they created a new ticket. Not just 1 ticket to change all the tapes from the overnight backups -- every tape.
Supposedly someone eventually pointed out to management what the tape herder was doing, particularly that most of the tickets were submitted and closed by the same person. Which tells you how in-touch management actually was. Hence the peril of an unhealthy obsession with metrics....
“These files describe a years-long saga of staff allegedly being axed, moved, or demoted for taking time off work for health reasons, for being from India or non-White, and for other alleged unfair reasons.”
Highly skeptical of the story. As who would axe their Indian staff, highly skilled and only second in ability to the Chinese. They have to be, it's to do with their educational system.
I worked for Kyndryl a couple years ago. I worked solo at my job site with 99% of staff working from home. Aside from some inventory and a PC refresh project, I had no idea what my responsibilities were and all of the documentation was out of date. The software library was an endless labyrinth of old versions and nonworking install guides. It took ages for them to set up my admin accesses. The client was expecting me to be a concierge who could do everything for them, and the CIO personally screamed at me for not getting a newhire's laptop shipped on time, though it was their own office manager's fault for ignoring my many requests for a UPS label. Several of my teammates were pretty cool, but the company was in complete disarray. The cool teammates quit. The other teammates were expert responsibility punters. I was also supposed to help nationwide customers remotely, but the network of the customer where I was hosted blocked access, and my management just treated me like an idiot who couldn't use tools.