back to article VMware by Broadcom blinks again – this time easing change for cloud service providers

VMware by Broadcom has made some fresh concessions to its cloud service provider community – and the customers who rely on it. As reported by The Register in March, not all members of VMware's Cloud Services Provider (VCSP) program were invited to continue. Those dropped as VCSP members were instead offered the chance to …

  1. Charlie Clark Silver badge

    Regarding AWS

    This sounds a lot like Amazon doesn't like the new terms and is preparing not just to dump it but probably replace it. If it's already a managed service, customers are unlikely to care whether it's VMWare or anything else.

    1. Dimmer Silver badge

      Re: Regarding AWS

      Sounds like the prediction of one of the posters here is coming true. The big guys aren’t going to put up with it either and have the resources to bin VMWare quickly.

      1. Vulture@C64

        Re: Regarding AWS

        A fight between two companies that are run by billionaires with more available credit and cash than most small countries, will always come down to who has the biggest penis !

        1. Anonymous Coward
          Anonymous Coward

          Re: Regarding AWS

          Correction:

          A fight between two companies that are run by billionaires with more available credit and cash than most small countries, will always come down to who *is* the biggest penis !

          :)

        2. Charlie Clark Silver badge

          Re: Regarding AWS

          Possibly, but seeing that Jassy is in charge, and he is a very different person to Bezos, I don't think this is the case here. And Tan is known for putting business in front of eveything.

          No, this could simply be sound business sense. If Amazon is expecting an increase in licensing costs of several million, certailnly possible given the proposed changes, then it can afford to put some developers on the issue for a couple of months. Either Broadcom relents or it develops its own alternative: win-win. We could speculate about whether it would release whatever it's working on as open source, but let's not get ahead of ourselves; it could simply be ending the product line.

    2. Caprica

      Re: Regarding AWS

      AWS does not operate VMWare services or operated it, they just provide the hosts. Support is VMWare provided and it was an offer to help customers to expand DC into the cloud using tooling and staff experience from on-prem, without having to purchase iron and/or rack space/facilities. For AWS I believe it was an advantage to have a future cloud customer migrating into EC2 when VMWare eventually would screw customer relationship. My impression is that customers will have incentives to run on AWS as EC2. The huge data transfer task is already completed. FAQ is going away soon > https://aws.amazon.com/vmware/faqs/?nc1=h_ls - but older Y2T videos from Re:Invent 2017 should have architecture details. > https://youtu.be/zm9SJ1fbKRg?si=R4cef93pM1yAegwQ&t=438

  2. Anonymous Coward
    Anonymous Coward

    Too late

    Much too little, too late. After over 15 years of being an enthusiastic VMware reseller and hosting provider we made the decision to show them the door when they sent us the new pricing.

    We migrated all our internal servers and hosted customers away from vsphere last month.

    We are encouraging our on prem clients to move to alternate solutions as their existing support expires.

    1. hx

      Re: Too late

      Those dullards just didn't understand the business they were buying. They only looked at the sales numbers without understanding the business or the products.

      1. Charlie Clark Silver badge

        Re: Too late

        I think othes have run the numbers and the acquisition is likely to pay for itself within a couple of years because there are still too many companies who either can't or won't jump ship. The guy who runs Broadcom has a good history of these kinds of deals, whether we like it or not.

    2. BinkyTheMagicPaperclip Silver badge

      Re: Too late

      Out of interest, what did you decide to move to?

      We dumped a large VMware cloud in favour of Hyper-V, although this started prior to the takeover, there wasn't a need for multiple hypervisors, and VMware was expensive even before the price hike.

    3. tip pc Silver badge

      Re: Too late

      what did you migrate to?

  3. Splod

    The perception to an outsider is of change with insufficient regard for the customer. It won't bode well for Vmware. There are lots of alternatives now and many customers regard it (probably unfairly) as old hat. How many new developments target VM as the primary platform? Everywhere I look it's containers, containers. Broadcom seem in a hurry - did they pay too much and now have a problem? Have they given a strategy that is logical? Can't help thinking if I was a big Vmware customer I would be accelerating my plans to move away.

    1. Anonymous Coward
      Anonymous Coward

      "Can't help thinking if I was a big Vmware customer I would be accelerating my plans to move away."

      Sure but at the same time, it was the same with Oracle. Everyone said "we're moving away" but it took 2 decades to actually be a thing.

      Admittedly, a VM is more agile than a DB, but converting your crap legacy app to proper containers is not a snap of the fingers ....

  4. Mr Dogshit
    FAIL

    How to lose friends and alienate people

  5. Plest Silver badge
    Gimp

    Having a socket in the corner of the room, connected to the worlds biggest network, has done nothing more than allow outright abuse and greed. If it's connected and switch customers to an always-on subscription model, hook 'em like junkies with a free first hit and then keep 'em hooked while increasing the prices. Found out last month that an app we use extensively will be moving to a per-use subs model in Dec this year it will effectively quadruple our spend on the app.

    The only "sub" I ever see is how greedy corps now see every customer, dressed exactly like the icon to the right!!

  6. Grunchy Silver badge

    ACTION NEEDED: Migrate your VMware Support Account to Broadcom

    Dear Valued VMware Customer,

    Broadcom Inc. recently acquired VMware (Press Release) and as a result of the acquisition, all VMware support accounts (ie. VMware Customer Connect) are being migrated to Broadcom's support accounts. Your VMware support account will stop working on May 6, 2024.

    Please take action now. You must activate your Broadcom support account and update your profile information before you can access the Broadcom Support Portal.

    To activate your Broadcom account, click your unique link here and follow the prompts that begin with resetting your password from the Broadcom screen. You can refer to this article for detailed instructions.

    Once you activate your account successfully, you will be directed to the Broadcom Support Portal, where it will show you as logged in, with your name appearing in the upper right of your screen. Please note that your active VMware product entitlements will not be made available in the Broadcom Support Portal until May 6, 2024.

    If you experience any issues, please first try and resolve your issue by using Broadcom's Self Service Bot, located on this page: https://support.broadcom.com/. If the problem persists, please contact Broadcom Customer Care.

    Thank you,

    Broadcom Support

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