back to article Puppies, kittens, data at risk after 'cyber incident' at veterinary giant

First, they came for hospitals, then it was charities and cancer centers. Now, cyber scumbags are coming for the puppies and kittens. CVS Group, the company behind one of the UK's largest chains of vet practices, announced a "cyber incident" on Monday, hinting at the possibility of data theft and clinical care at some of its …

  1. Korev Silver badge
    Coat

    > The incident has forced CVS to engage its incident response plan, which involved pulling systems offline to isolate the incident.

    Did it involve cvs diff to see what they changed and cvs update to roll back?

    1. Jim Mitchell

      We moved to git years ago but I still think in cvs commands. Send help.

  2. Korev Silver badge
    Pint

    The incident has forced CVS to engage its incident response plan, which involved pulling systems offline to isolate the incident. The consequences of the temporary IT shutdown "caused considerable operational disruption over the past week," the company stated, and disruption is expected to continue for further weeks still.

    It also engaged outside security experts to help investigate the extent of the damage and support CVS's response. The Information Commissioner's Office (ICO) – the UK's data protection regulator – was also notified "due to the risk of malicious access to personal information."

    Obviously we can't see all the details, but this seems like a lot better response than the "Lessons will be learnt" PR bollocks and "Have some credit rating tracking" responses that we usually see.

    A pint for the CVS techies who probably really need one -->

  3. Tom Chiverton 1

    "UK operations have been disrupted, CVS said without offering much in the way of details,"

    Our local practice's IT has been down since before the weekend. They're back "just" as of lunch time today but "running very slowly".

    They're totally unable to dispense meds or check prescriptions, still, which is annoying as our dog started some last week and there is a query with the dosage.

    Oddly, nothing listed on https://www.cvsukltd.co.uk/news/ and no link in ElReg article to an announcement ?

    UPDATE: Found it buried here : https://www.cvsukltd.co.uk/investor-centre/regulatory-news/

  4. spold Silver badge

    They should have purchased more Privacy Enhancing Technologies (PETs).

    The existing defences were im-purr-fect.

    1. Tim99 Silver badge
      Coat

      Yes, I don't want to be dog-matic; but this could have been cat-a-strophic, or even cat-a-clysmic.

      1. Korev Silver badge
        Coat

        They made a dog's dinner of it...

  5. Anonymous Coward
    Anonymous Coward

    Is it the West only?

    Do large cyber-incidents occur in China often?

  6. tiggity Silver badge

    Hopefully

    The hackers modded the pricing data so that costs went from absolutely extortionate to affordable.

    Vets all seem to act as a subtle cartel as over the years they have all ramped up prices, and certainly in area I live when we tried getting quotes on a variety of pet related things* for "shopping around" in case we could find a better deal vets, there were negligible differences.

    No independent vets left near us**, all owned by big groups.

    *Ranging for cost of various prescription meds, consultation cost, costs of various "standard" treatments / blood tests

    ** Cats hate travel, they get really stressed by it, so cannot look too far afield for a vets (whereas dogs are fine in a car) - the one drawback of a cat as a pet.

    1. Bebu Silver badge
      Windows

      Re: Hopefully

      《Cats hate travel, they get really stressed by it, so cannot look too far afield for a vets (whereas dogs are fine in a car) - the one drawback of a cat as a pet.》

      I recall a chap, many decades ago, with a siamese travelling from Canberra to Brisbane which was making such racket that he ended up strapping cat's cage (with cat) to the roof rack for most of the journey (well before Tamworth I suspect) - a very placid moggy arrived in Brisbane.

      I tried transporting an ordinary cat 160km and had to give up. A vet gave me some ketamine for the cat for second attempt - worked a treat - completely dissociated. Lay on the back seat with paws tucked under totally in La La land. (Its how I imagine Musk when he taking his special K :)

      1. CrazyOldCatMan Silver badge

        Re: Hopefully

        he ended up strapping cat's cage (with cat) to the roof rack for most of the journey (well before Tamworth I suspect) - a very placid moggy arrived in Brisbane

        He's lucky he didn't meet me as I would have expressed some fairly strong views on him committing animal cruelty.

        I tried transporting an ordinary cat 160km and had to give up

        We had a cat that always used to scream and wail and then soil her cage. One time, the car was crowded so her cage had to go on my wifes lap. The cat spent the whole trip watching stuff go by. No wailing, no screaming and a nice clean cage. We reckon that she used to get really car sick on the back seat where she couldn't see out but, being able to see out kept her happy.

        Her brother just used to go to sleep as soon as he got put in the cage and then wake up once the cage door was opened at our destination.

      2. Anonymous Coward
        Anonymous Coward

        Re: Hopefully

        Moved London to Scotland with 2 x Labradors and a cat.

        Cat in travel create = noisy.

        Opened create and cat roamed the car for 5 mins then curled up with dogs in the back for the rest of the trip.

        #smartcat

POST COMMENT House rules

Not a member of The Register? Create a new account here.

  • Enter your comment

  • Add an icon

Anonymous cowards cannot choose their icon

Other stories you might like