back to article Outlook.com trips over Google's spam blocking rules

Emails from users with Outlook.com country domains may not be reaching Gmail addresses but fear not - Microsoft has a workaround. The problem, where users send email to a Gmail account and receive a terse response from Google that their message was blocked, has been acknowledged by Microsoft and a temporary solution issued: " …

  1. Doctor Syntax Silver badge

    "due to the very low reputation of the sending domain"

    A lower reputation than gmail.com?

    1. seven of five Silver badge

      Jealousy?

    2. Terry 6 Silver badge

      Gmail

      I get most of my Spam from Gmail

      1. vtcodger Silver badge

        Re: Gmail

        I'm genuinely curious. I don't doubt that you are correct and that gmail is for you a wretched hive of scum and villainy. On the other hand, I use gmail and I receive all the emails I expect to receive -- order confirmations, emails from friends, etc. But surprisingly little spam. I even check my gmail spam folder from time to time to see if there is stuff there I might want to see. Nope mostly newsletters from clueless politicians who I wouldn't vote for even if I lived in their jurisdiction (which I don't), and obvious phishing attempts plus some advertising I have zero interest in. How is this possible? What do I need to do/not do to maintain this happy state of affairs?

        1. Dan 55 Silver badge

          Re: Gmail

          When you have a gmail address, gmail's spam filter is great. When you don't, that's apparently not Google's problem, even for spam sent from gmail.

          1. Anonymous Coward
            Anonymous Coward

            Re: Gmail

            Eh, so-so. I still get a number of spam messages from Gmail addresses being sent to my Gmail address. They get automatically sent to spam, but really - any message with an emoji as the first character of the title and talking about being a woman looking for a gullible good man is pretty obviously spam.

            At least they finally, finally stopped the onmicrosoft.com spam.

  2. Chloe Cresswell Silver badge

    "If we detect that a message has a strong likelihood of being spam, we'll block the message from being sent to Gmail."

    But we're perfectly happy for them to be sent _from_ gmail....

    1. Dizzy Dwarf

      or google groups

  3. Kevin Johnston

    We asked Microsoft when it expects the problem to be fully resolved. We will update this piece should the company provide an estimate

    Please tell me you are not doing anything as dangerous as holding your breath while you wait?

    1. Mishak Silver badge

      Or sending the request from a gmail account.

    2. David 132 Silver badge
      Happy

      Still not as dangerous as holding their breath while waiting for a response on anything from Apple.

  4. Tron Silver badge

    Legal query.

    If you really were a Nigerian prince with legal issues, could you sue Google for blocking your e-mails? Profiling princes of colour etc.

  5. Don Bannister

    Puzzled !

    Surely an alias address will still be from the same outlook.com domain. Or is Google filtering on individual addresses, rather than the domain ?

    1. karlkarl Silver badge

      Re: Puzzled !

      It is from "country" addresses.

      So outlook.com is apparently fine, but oulook.co.uk may not be.

      1. ibmalone

        Re: Puzzled !

        To be fair, I'd be suspicious of oulook.co.uk too.

  6. Ken Moorhouse Silver badge

    Talking of workarounds: has anyone ever tried...

    v=spf1 ip4:0.0.0.0/64 ~all

    ?

    1. sedregj Bronze badge
      Gimp

      Re: Talking of workarounds: has anyone ever tried...

      Don't mess around, - is the secure, drop it on the floor option:

      v=spf1 ip4:0.0.0.0/0 ip6:2000::/3 -all

      You might expand the ipv6 range

      1. eater

        Re: Talking of workarounds: has anyone ever tried...

        I think what you're looking for is

        v=spf1 +all

  7. IGotOut Silver badge

    This is news?

    Years ago before quitting the IT game and getting a life instead, the Email admins seemed to be dealing this crap on a weekly basis, when either Gmail or MS mail would just randomly decide to stop the rivals mail, for no obvious reason.

    1. Anonymous Coward
      Anonymous Coward

      Re: This is news?

      No obvious reason, other than the glaringly obvious one...

    2. find users who cut cat tail

      Re: This is news?

      GMail in particular – sending e-mails there (even correctly replying for an e-mail originating there) has always been a lottery.

  8. ecofeco Silver badge
    Mushroom

    What the damn hell

    Email is supposed to just work, yet the tech douche bros have found a way to break it.

    Of course they.

    1. ecofeco Silver badge

      Re: What the damn hell

      ...did.

  9. Blackjack Silver badge

    Hilarious that hotmail.com is not getting blocked.

    1. Anonymous Coward
      Anonymous Coward

      Back when I herded email servers we had hotmail block us. Since all they did was to silently discard the emails a few of our customers were quite upset, since their email failed to reach the recipient. I could see that their incoming server accepted it in the logs, but then the message never reached the recipient. Hotmails suggestion? "Please restructure your server clusters such that they do not trigger our rules".

  10. Kevin McMurtrie Silver badge

    Which one is too big to fail?

    Microsoft and Google can fight over which one is too big to fail and too big to care.

    While Microsoft hasn't quite cleaned up from that Russian invasion, they at least have an abuse department. The only way to fix Google spam is blocking Google. Reply-To: Google is always blocked. 2607:f8b0:4864:20::b41 and 2607:f8b0:4864:20::443 are permanently blocked because those seem dedicated to low reputation mail. Sometimes 2607:F8B0::/32 and 2a00:1450::/29 get blocked when I've had enough of Google telling me to fill out a form.

  11. xanadu42

    Gmail probably the issue...

    Over the last few weeks I have had a number of my clients expressing concern about emails from one of their email accounts not being immediately received by one of their other email accounts and have been advising (to keep it "simple") that email is not guaranteed to be delivered "immediately" and can in fact take hours, or days, depending on the email account they are checking, etc, etc

    Some of these email accounts were Outlook or Gmail Accounts...

    Based on this article I checked the email logs of one of the sites I support and found that since the beginning or March Gmail has been delaying emails for hours...

    Failed attempts to send emails reported:

    "421-4.7.28 Gmail has detected an unusual rate of unsolicited mail originating 421-4.7.28 from your IP Netblock [<redacted>]. To protect our users 421-4.7.28 from spam, mail sent from your IP Netblock has been temporarily rate 421-4.7.28 limited. For more information, go to 421-4.7.28 https://support.google.com/mail/?p=UnsolicitedRateLimitError to 421 4.7.28 review our Bulk Email Senders Guidelines."

    Needless to say the "Google Help" was not helpful - no mention of how to get around this "Netblock" issue :(

    Based on this it is more likely that Gmail is the actual cause because someone has decided to prevent emails being accepted immediately if it is in some defined Netblock...

    How big is this "Netblock"? 256 IP addresses? 65536? 16777216?

    How are you supposed to fix an issue that is undefined?

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