back to article Claims emerge that Citrix has doubled price of month-to-month partner licenses

Citrix has allegedly made major changes to its partner program, and one of the consultancies briefed on the new arrangements told The Register that the when the news was delivered to a gathering of the Citrix faithful the result was "stunned silence followed by anger and disbelief." One reason for that reaction is a change to …

  1. Pascal Monett Silver badge
    Mushroom

    "flexible monthly model introduces [..] uncertainty into the business."

    And there we have it. Citrix is not interested in serving its customers, it is interested in getting fixed revenue every month for life.

    You're in business, Citrix. Uncertainty is what you live with.

    Deal with it, or get a government job.

    1. Snake Silver badge

      Re: "flexible monthly model introduces [..] uncertainty into the business."

      "Deal with it, or get a government job."

      This is American corporatism run amok. We've become so bad that corporations are quite intentionally gouging customer (food, medical, and now IT)...because they can. Because it looks good to Wall Street. Because it's all about the stockholders.

      Somehow only the stockholders are "shareholders" in today's MBA-trained world. Customers are disposable liabilities that get in the way of Wall Street's expectation of never-ending growth.

      -----------------------------------

      It will only get worse from here.

      1. Anonymous Coward
        Anonymous Coward

        Re: "flexible monthly model introduces [..] uncertainty into the business."

        Business shifted from seduction to frog-boiling to hostage taking to straight mugging and rape.

    2. hoola Silver badge

      Re: "flexible monthly model introduces [..] uncertainty into the business."

      Maybe part of the problem is that so much money now is in the hands of these "asset management companies" (Elliot spring to mind.....) and they have bough into so much with just enough to have a seat on the board, the only thing that matters is profit.

      To be crystal clear on this, it is their profit, not the viability of the company they are milking. These VC & AM outfits can pretty much walk away whenever they want with impunity. It is unlikely they will make a loss.

  2. Starfish

    Broadcom playbook

    This is no surprise - and it's straight from the Broadcom playbook.

    Since Citrix was bought out by a PE, and installed ex-Broadcom Tom Krause as it's CEO, there's barely a quarter that goes by without a new hire from Broadcom being announced on the ELT.

    You want to know Citrix's strategy for 2024? Just look at what Broadcom did 6-12 months ago. It's as simple as that.

    1. claimed Silver badge

      Re: Broadcom playbook

      According to yahoo, the Broadcom stock has almost tripled in the last year. Why worry if these moves are bad for customers, it’s a free market (right…?) so a new company can come and compete….

      The issue, I think, is more that VCs are the only ones funding startups, so there is a ticking clock with which to grow, which leads to a lot of failing companies that would otherwise keep prices in check.

      The companies can only gouge because there is no competition.

      1. Fred Daggy Silver badge

        Re: Broadcom vampirism

        Broadcom have purchased a perfectly healthy mature product that they will suck the blood out of for 3-5 years. Then jettison the corpse. 99% of customers will do something else. The locked in customers are going to lose (badly)

        However, at the end, Broadcom will still exist, ready for its next victim.

        Citrix, seem to be doing it to themselves. After 3-5 years, the will be a footnote in IT history. Like, say, Compaq.

        1. sedregj Bronze badge
          Windows

          Re: Broadcom vampirism

          Compaq and DEC (int al) are HP and HPE these days.

        2. Anonymous Coward
          Anonymous Coward

          Re: Broadcom vampirism

          Broadcom is selling the VMWare EUC business. Good for them and their customers.

      2. Anonymous Coward
        Anonymous Coward

        Re: Broadcom playbook

        "The companies can only gouge because there is no competition."

        Nail on head. It is the result of 40+ years of capitalism via government stimulus - huge tranches of money released periodically whenever the market sneezes.

        There is no point in investing in long term - instead hold on the cash to catch the next money-release wave with a guaranteed single year return of ~50 percent.

  3. Kurgan

    Recipe for a low cost virtual desktop

    I have a small customer that uses 10 Dell refurbished mini-PCs as virtual desktops. Small, not too power hungry, really cheap, they just work. Windows 10 pro and RDP, No monthly fees.

    1. claimed Silver badge

      Re: Recipe for a low cost virtual desktop

      So not a virtual desktop at all. An actual desktop. These can’t be paused, cloned etc and need time to patch (and all need patching rather than having an image). Yes, computers are useful, but accessing remotely isn’t what the “virtual” in “virtual machine” means. Try that in a company of 200 or more, try getting a temp employee one, now have different software requirements and access rights…

      1. Kurgan

        Re: Recipe for a low cost virtual desktop

        I know they are not "virtual" but actually "remote" desktops. I also know that they work for a 10 users org and not a 200 or 2000 users org. But they are really cheap, they work well, and for a small office they are just fine. And of course they have to be maintaned and updated and so on, but it's not such a big deal once windows update works and also the auto update on the other software (browsers and the accounting program they use) works.

    2. Roland6 Silver badge

      Re: Recipe for a low cost virtual desktop

      There are better RDP thin clients than running a full Windows desktop with all its update and antivirus needs.

      Or are you actually suggesting users use RDP to connect into these desktop systems from home etc.

  4. Anonymous Coward
    Anonymous Coward

    I heard that they are including all you can eat NetScaler with this license, can anyone confirm? If so, I wouldnt like to be an F5 rep selling into accounts where there's citrix!

    1. abend0c4 Silver badge

      Perhaps there's an opportunity to demonstrate that the TCO of duplicatie compute resources and the software to make it work may be higher than using real desktops?

  5. xyz123 Silver badge

    Citrix, because who wouldn't want a 32GB Ryzen 7950x with a 4090RTX and 2TB PCI-E5.0 NVME to run applications slower than a 1998 Packard Bell PC with Windows NT ?

    Any company STILL running anything citrix in 2024 deserves to crash and burn in the same way as anyone still using Novell Netware or a windows 3.1 server.

    1. An_Old_Dog Silver badge

      Sticking Up for Novell

      Hey, hey, there ... true, NLMs were potentially-crashy in Netware < v5 (no memory protection, co-operative multitasking), but Protected Address Spaces in v5.x roped the badly-written NLMs in, to the extent they couldn't stomp on other parts of the OS or other NLMs. And if vendors' NLMs weren't written to use the PAS interface, then they really shouldn't be on your Netware server(s). In other words, don't use that vendor's product if it requires non-PAS-using NLMs.

      (Banyan Vines looked interesting, too, but I've no direct experience with it.)

    2. Roland6 Silver badge

      Is that your server?

      Trouble is it is a well known charactistic of remote solutions that they use the computing power of the remote server rather the local client machine. So if you purchased that 7950x system just to run Citrix/Remote Desktop, you’ve either been had or believe a Ferrari is a good choice for around town…

    3. M_W

      Tell me you know nothing about modern VDI / Citrix without telling me you know nothing about VDI/Citrix.

      I've built full stock trader & video editing platforms on VDI without any issue - in fact many of the US broadcasters and some of the big movie studios use VDI for their non-linear editing environments. Citrix / VMWare Horizon or even HP/Teradici PCoIP. Go look at some of the AMD Epyc powered powerhouses with NVidia A-Series GPU's (A16 or A40), NVidia GRID licencing, 2Tb RAM and super fast storage - workstation as a service kinda stuff. If you're manipulating enormous 8K video files, rather than having to drag the source video files over the slow network to your PC, you can edit direct from storage on the Infiniband HDR 4x connector at wire speed of 200Gb/s in the data centre which is way faster than the 6Gb/s you get on your example ryzen's nvme drive.

      Oh, and Netware was a brilliant fileserver in it's day - way way better than WIndows Server, as anyone who used the 'salvage' command or ncopy will happily tell you.

  6. MegaSloth

    This is why it’s so risky for MSPs and the like to just all in with one solution, because when they change the goalposts you might be up a special creak with salaries to pay. These massive corps don’t want you and are quickly decided if they really even need you. Also highlights the fragility of just outsourcing everything like the provision of virtual Desktops, wouldn’t be surprised if you see a decent chunk of customers moving their stuff back in house or to physical devices again.

  7. rndSheeple

    Interesting yet likely to be non-inclusive ot all the "channel"

    If memory serves; for a reason I never understood SAP is by far the worlds largest citrix reseller.

    If a change like this were to hit them, we would see some really dramatic stuff.

    Therefore I find it 90% likely that this move will just hit SMBs and maybe sure some enterprise customers.

    Though even hitting service operators like fujitsu, atos, would very likely create waves we would see, so again; evidence so far suggests this move does not include "channel" partners with a certain status (I do not know if they have levels like gold etc) yet rather all the "smaller" players.

    And my personal recommendation with deep insigfht into various citrix tools would be to please move away from them.

  8. Anonymous Coward
    Anonymous Coward

    Sigh (again)

    Once they have your balls in a vice ...

    Not sure if I am ahead of the curve, but using my experience, skills and position I have pulled 4 key services back in house that had spiralled out of control.

    Best one was the CX SaaS service which they wanted £3,600 a year for replaced by a FOSS alternative on one of our rented servers for c. £50/month. And that server is also running the marketing email suite that we pulled in saving £800/month.

    If we could dump Adobe, life would be perfect.

    Obviously we aren't using O365.

    1. H in The Hague

      Re: Sigh (again)

      "If we could dump Adobe, life would be perfect."

      Do you absolutely need their products for compatibility with clients?

      If not, take a look at https://affinity.serif.com

      That's replaced Photoshop, etc. for me.

  9. Anonymous Coward
    Anonymous Coward

    VMware

    Well, that rules out considering Xenserver as a cost effective vSphere alternative if they are owned by the same.

    1. andy bird

      Re: VMware

      Xcp-ng ?

    2. Anonymous Coward
      Anonymous Coward

      Re: VMware

      They are not owned by the same. They are just pulling the same bullshit moves. Probably because the CEO at CSG is ex Broadcom.

  10. Gene Mosher

    Meanwhile, the cost of X Windows System remote session workgroup software remains $0, which it has always been.

  11. Tron Silver badge

    Audit your tech use.

    Simplify it. Avoid dependencies and subscriptions. Consider alternatives to specialist software. Are there things that you don't really need to do. Can you switch back to paper for some stuff. Yes, paper - card indexes, business cards, account books, the stuff that you could buy at WHS for a couple of quid and keep in a locked cupboard - 100% protected from East European hackers. Huge companies ran for decades with thousands of employees and never suffered a ransomware attack that way. Tech is only worth using when it is not a vulnerability or dependency and doesn't empty your bank account.

  12. mdubash

    The word "license" is a verb. What Citrix has done id change its licence (noun). It's a useful distinction.

  13. Charles Smith

    Suffering

    Partners dissolved in sneak attack of Citrix Acid.

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