back to article NHS in Wales bets big on Microsoft with deal worth nearly half a billion

The NHS in Wales has decided to send up to £450 million ($568 million) of taxpayers' hard-earned cash into the bank account of Microsoft via one of its resellers, the public sector organization has confirmed. According to official documents, Digital Health and Care Wales (DHCW) awarded Trustmarque Solutions the agreement to …

  1. Steve Davies 3 Silver badge
    Linux

    An agile and flexible solution

    Translated from MS Marketing Droid gobbledygook means

    It works or it doesn't.

    1. Anonymous Coward
      Anonymous Coward

      Re: An agile and flexible solution

      It works or it doesn't.

      Indeed ...

      Except that we all know the answer to that.

      Don't we?

      .

    2. Doctor Syntax Silver badge

      Re: An agile and flexible solution

      I think it means the users need to be agile and flexible to work around outages.

  2. Oh Matron!

    How does anyone not see this as being an obscene amount of money?

    That is all.

    1. andy gibson

      Re: How does anyone not see this as being an obscene amount of money?

      because millions to them are like pennies to us.

      Like this £122 million just lost, with no clear outcome on where it went

      Betsi Cadwaladr health board: £122m fraud probe launched

      https://www.bbc.co.uk/news/uk-wales-64068921

      And concluded, but with no explanation:

      https://forums.theregister.com/post/reply/4810265

      1. phils

        Re: How does anyone not see this as being an obscene amount of money?

        "A billion here, a billion there, and pretty soon you're talking real money"

    2. cyberdemon Silver badge
      Devil

      Re: How does anyone not see this as being an obscene amount of money?

      There was a Panorama last night about the latest Alzheimer's drugs. They have had a very successful trial and are starting the licensing process. Around 200,000 in the UK would be eligible, but the drug currently costs 20k per patient per year, which is a bit steep but a third of the cost of a care home. To put the drug on the NHS would be 4 Billion/year if they couldn't negotiate a better price, and according to NICE it's not affordable.

      But spending 0.5 Billion on an IT system to slurp up medical data for a mere 5% of the UK population (Wales has 3 million out of 70 million people in the UK) is value for money, apparently.

      1. Doctor Syntax Silver badge

        Re: How does anyone not see this as being an obscene amount of money?

        It looks as if it might be prudent to wait a bit for a second generation of those Alzheimer's drugs. It's not just the cost of the drugs themselves, they also need early diagnosis, have to be given by monthly infusion and the patients monitored for potentially fatal side-effects.

      2. Anonymous Coward
        Anonymous Coward

        Re: How does anyone not see this as being an obscene amount of money?

        Sometimes I think the NHS is more like a bunch of competing fiefdoms rather than one organisation.

        You could argue that half a billion over 4 years is a bargain compared to 16 billion quid for drugs over the same time. But that's comparing apples to oranges.

  3. elsergiovolador Silver badge

    Savings

    Why can't they use open source software and create in house DC for emails stuff?

    It would have been magnitudes cheaper and better (as long as it was not outsourced to usual suspect).

    1. Pascal Monett Silver badge

      Re: Savings

      Because they don't have developers ?

      1. Anonymous Coward
        Anonymous Coward

        Re: Savings

        Thee government has loads of developers, they could be producing this software.

        1. Anonymous Coward
          Anonymous Coward

          Re: Savings

          > Why can't they use open source software and create in house

          Innovation .. cloud .. marketing waffle .. bla bla bla

        2. WonkoTheSane
          Headmaster

          Re: Savings

          The government has been "lobbied" to not do this by software megacorps.

          By lobbied, I of course mean bribed.

    2. Anonymous Coward
      Anonymous Coward

      Re: Savings

      Why can't they use open source software and create in house DC for emails stuff?

      Because, like most public bodies, paying for stuff 'in house' comes out of the capital budget - that various successive governments have slashed to the bone. And spending that budget is rigourously controlled, especially when buying from the Government portal.

      Cloud services, OTOH, come from 'revenue' budgets (forget what the actual term is - that's what's usually used in a commercial environment) and, as long as you stay below the allowed run-rate, very little of it is tracked or managed. So the money can be spaffed on cloud-hype with very few controls.

    3. Mike007 Silver badge

      Re: Savings

      Do open source projects have brown envelopes?

  4. Pascal Monett Silver badge

    The countdown has started

    I fully expect to read in the coming months about how yet another disastrous IT failure has happened, and that Borkzilla has now joined the ranks of Crapita and Fujitsu in never-ending contract awards that bring nothing but failure.

    And, if that is indeed the case, it might be time to ask a question : if it doesn't matter who the provider is to obtain an IT project disaster, maybe the problem is not the provider ?

  5. Anonymous Coward
    Anonymous Coward

    Trustmarque

    According to their website, Trustmarque Solutions are a subsidiary of American private equity firm One Equity Partners. In case you were wondering where the money was going.

    1. werdsmith Silver badge

      Re: Trustmarque

      I wasn't wondering because it says as much in the 3rd paragraph of the article.

  6. Anonymous Coward
    Anonymous Coward

    How much?

    Over the next few years sit back and watch the price increase as Trustmarque and/or MS increase their fees. I've seen MS do it to Azure customers in other industries.

    1. Mike 137 Silver badge

      Re: How much?

      Making the running of your entire enterprise dependent on a subscription-based lock-in doesn't seem the safest of business strategies. To paraphrase Charles Colson: when they've got you by the balls, the contents of your wallet will inevitably follow.

      But of course for public services it's not their money so the excess cost doesn't hurt much.

    2. Version 1.0 Silver badge
      Coat

      Re: How much?

      Almost all corporations (not just Microsoft) are busy offering totally secure functionality even though this requires additional update payments from users. This is very good because they offer a lot of support to their users when the hackers start working to break into their applications and functionality. Imaging how much the corporate income would go down if hacking was stopped - we're seeing hacking increase every year now, and corporate income going up too, hackers seem to be making everyone (except themselves) very wealthy.

      It's the same environment we see in the USA, people get shot around towns all the time and we're told that the bast way to stop this is for everyone to buy more guns, and walk around town with a pistol in their pocket.

      1. Mike 137 Silver badge

        Re: How much?

        "offering totally secure functionality"

        Of course there's no such thing -- even in the 'cloud' at a premium price. The primary way to breach a cloud based service is (as always) via the client's end points. Cloud providers' security commitment is to their security, not yours. You remain responsible for that, regardless of the hype.

      2. Steve Davies 3 Silver badge
        Mushroom

        Re: pistol in their pocket

        Said pistol is naff all use against a .50 cal long gun fired from half a mile away.

    3. werdsmith Silver badge

      Re: How much?

      We know this is going to happen, and I've no doubt that the people that signed up for the contracts are also anticipating this. Because it's standard.

      But the tabloids will still get hold of it and use it to agitate people who don't know it.

    4. Steve Davies 3 Silver badge
      Big Brother

      Re: How much?

      And... as the data is in someone else's cloud they can charge you a £1/byte to get it out. Your data is not yours when it is in their cloud. They own it no matter what the contract or the law says. By the time they catch up with you said data will be in the USA and being milked dry AND Trustmarque will have filed for Bankruptcy as soon as the lat bit of data went overseas.

      These Vulture Capitalists/Equity investors only have one goal. Milk the company dry, sell off anything worth more than a few quid and exit stage left leaving a pile of debt behind.

      We have all seen it before.

  7. Missing Semicolon Silver badge
    Facepalm

    Naive or incompetent?

    The board also sees a "partnership approach" with the reseller

    Means the NHS trusts the reseller to look after them. Essentially the NHS is too lazy to define what they need, so will get ripped off for every new purchase.

  8. MrGreen

    Follow the Money

    Trustmarque > Hedge Fund > Private Trust

    The NHS is just another conduit to tax you more and transfer your wealth.

    Don’t forget, you’re saving all the poor people.

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