back to article Deepfake CFO tricks Hong Kong biz out of $25 million

A Hong Kong-based finance professional at a multinational was reportedly swindled out of $25 million (HK$200 million) of company money when scammers created a deepfake of his London-based chief financial officer in a video conference call. The Hong Konger joined a vidchat in which his CFO appeared – but appeared a little off. …

  1. Catkin Silver badge

    Root cause

    Why was this finance professional able to transfer $25m to what are presumably novel accounts?

    1. Anonymous Coward
      Anonymous Coward

      Re: Root cause

      Exactly, there are a who host of other safeguards that seem to have failed here. I question how ‘professional’ this finance professional really was.

      1. Dimmer Silver badge

        Re: Root cause

        Banks require dual control on everything in the states.

        A vault door has two combinations, known by 2 people and a time lock so it can only be opened during business hours.

        Wire transfer requires an officer level second person to sign off and they have to input their code or usb dongle and pin to do the transfer.

        This process is audited and approved by the board.

        Something stinks from the board down.

        1. Anonymous Coward
          Anonymous Coward

          Re: Root cause

          In a bank, the board doesn't take interest in such small transfers (a few 10s million USD/GBP/EUR), it is something that happens every day, several time.

    2. Dinanziame Silver badge

      Re: Root cause

      I think you have too high expectations of safety mechanisms in financial institutions. Very often, the only thing that prevents an employee from transferring money to their own account is the fact that everything is logged and they would get caught.

      1. FILE_ID.DIZ
        Boffin

        Re: Root cause

        Exactly - I think back to the case where Citibank accidentally wired $900M USD instead of about $8M USD back in 2020 to several lenders. They intended to make a $8M USD interest payment, but someone at Citi accidentally paid off the entire Revlon loan.

        Oopsie.

        That took a lawsuit that Citi lost (weird NY State law at play) but they won on appeals.

        1. MiguelC Silver badge

          Re: Root cause

          And those are what makes the news, the litany of other errors that they get to correct before serious impact almost never reaches public attention

      2. FrogsAndChips Silver badge

        Re: Root cause

        First, it's not stated that the company itself was a financial institution, only that the victim worked in the finance department.

        Second, I think you underestimate today's existing controls in the finance sector. Payments can only be made to referenced accounts, which require extensive KYC procedures and multi-level validations. If someone pretending to be a client asks you to change their payment details, you are supposed to call them back on a trusted phone number (e.g on the company's website) to validate the legitimacy of the request. I've seen multiple occurences of email or phone scam attempts being foiled by users following procedures and engaging their brains. I'm afraid non-banking institutions don't operate yet at the same level.

        1. Anonymous Coward
          Anonymous Coward

          Re: Root cause

          Those checks can catch fat finger mistakes, and the most naive of attacks, but they are not really designed to handle well-designed attack strategies, which would create and approve accounts months in advance, go for loopholes etc.

        2. simonlb Silver badge

          Re: Root cause

          Not sure this still happens now, but I always found it bizarre that a financial institution would call you trying to sell you something, then get upset that you wouldn't provide your personal details "for security purposes" when they were the ones making an unsolicited cold call to you. Why would you tell someone you don't know and who you didn't call you own personal details?

          1. FrogsAndChips Silver badge

            Re: Root cause

            Not just financial institutions. I remember Virgin Media calling me a few years ago after I sent a contract termination request, and asking me to give them my password to prove who I was. Sorry, you're the one calling me, YOU should prove to ME who you are!

        3. Michael Wojcik Silver badge

          Re: Root cause

          Indeed. If corporations have such wonderful controls, how did businesses lose $26B USD to BEC between 2016 and 2019?

          BEC (the name is increasingly becoming inaccurate, but whatever) attacks have been a major source of IT-crime loss to businesses for years. Using conferencing platforms isn't new either. The "deepfake" bit here caught media attention, but nothing else about this story is at all novel.

  2. Henry Hallan
    Facepalm

    Corporate Culture

    One thing that will affect an organisation's resilience to this kind of fraud will be the corporate culture. If bullying by C-Suite types (or management in general) is common then this sort of thing is much less likely to be challenged

    1. lglethal Silver badge
      Go

      Re: Corporate Culture

      Exactly! Every firm should have procedures that need to be followed to transfer any amount of money, especially to new bank accounts. However, if workers are used to having management bypass procedures at their own whim, then these sorts of failures will be extremely common.

      Procedures are useless if those at the top also dont adhere to them... But that often doesnt fit with the C-suites belief that they are above the rules of the lowly plebs...

      1. Dimmer Silver badge

        Re: Corporate Culture

        When my guys call me out on something stupid I am doing, they get an appreciative thank you from me in stead of the cattle prod, window and carpet treatment.

        1. lglethal Silver badge
          Trollface

          Re: Corporate Culture

          The cattle prod, window and carpet treatment is saved for when members of other departments start calling you out, right?

    2. PinchOfSalt

      Re: Corporate Culture

      I'm not so sure.

      We did a security test at my last place where the security team used my name and account to try to persuade people to do things they know they shouldn't. I was the COO and I'm naturally very calm, but this character was very demanding. A large number of people complied at all levels of seniority.

      Their explanation was that because I never demanded anything in that way before, they assumed that it must have been a really bad emergency, so breaking rules was therefore justifiable.

      My day off was somewhat ruined though as I got a lot of phone calls that day from people wanting to know what the emergency was!

      1. lglethal Silver badge
        Trollface

        Re: Corporate Culture

        Our IT department does quite a lot of phishing awareness trainings, and for a while they have been sending out emails to try and trick people. They've upped the ante in the last month by sending messages purporting to come from people within your department or to whom you are in regular contact.

        Now I should preface this by saying that I work in Germany, but I am not German, and my German grammar is atrocious. (I blame that on German grammar being a dog's dinner, but that's neither here nor there)... A colleague received one of these phishing emails purporting to come from me. He claims he knew instantly that the email hadn't come from me - the grammar was too good!

        Considering all the phishing emails I've had from Nigerian Princes and their atrocious grammar, I'm not quite sure how to feel that my bad grammar identifies my emails as legitimate instead... :P

        1. Dimmer Silver badge

          Re: Corporate Culture

          In the days before check imaging, the sorter guy was standing herd over the thousands of checks as they were being sorted into each of the many pockets.

          With the speed of a ninja master he hits the stop button, fishes out a single check. Got it! This is a fake check!

          Ok, why do you think it is a fake check, it went thru the sorter without stopping?

          The response was “ it is fake because their checks always jam the sorter. The fake is too good”

      2. Henry Hallan
        Angel

        Re: Corporate Culture

        The company I work for (and, incidentally, one of the nicest employers I've ever worked for in 40+ years of mostly contracting) has an explicit "speak up culture" that should catch this sort of thing.

        We also have a system of security emails and other communication designed to educate people in how to spot phishing and the like.

        I suspect this is one case where doing the right thing is good business sense

  3. b0llchit Silver badge
    FAIL

    This is one where Nelson's "Ha ha!" seems extremely appropriate.

  4. Nifty

    What's the betting that the standard process of recording this video conference was "forgotten"? So the hard evidence just happens to be unavailable.

    1. PhilipN Silver badge

      Right - how many companies were targeted?

      Just this one company? Still, that's a lot of work. Which means "they" knew in advance exactly which company to target. Funny that ....

    2. Anonymous Coward
      Anonymous Coward

      What "standard" would that be? At my current workplace, recording calls and video conferences is forbidden without express permission of a company officer.

  5. Pseudonymous Clown Art

    "Sophos researcher John Shier told The Reg deepfakes weren't much of a threat"

    Yes that's the downside of seeing things through techie goggles...to him and us, they aren't much of a threat. To a troop of tyre swinging chimp execs, very much a threat it seems.

    This all goes to show that in the business world, it's not the cream that floats to the top, it's turds...turds float to the top. Gigantic, unflushable fucking turds. Fucking chimpy primate turds.

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