Re: The Document Company
My favorite Xerox story, while on a ten week placement with them following my HNC & shadowing a (Field) engineer on those 9700/4135 series machines.....wibbly wobbly......wibbly wobbly...
New engineer, ink on his degree still wet, went to work for Xerox based out of Swindon in a tower block floor above what was once called Debenhams, with Sun Alliance running these printers for mail marketing, he had done the training, shadowed a Engineer & now it was the first time alone in the office on nights.
3am the BAT phone rings.... printer dead on the 9th floor, our hero bounds up the stairs to assess the situation, he follows many basic troubleshooting tests, but has to admit defeat, so he calls in his manager as its now 3.30am.
A few mild expletives later, situation explained, the engineer is directed to verify if there is any power actually reaching the printer, to whit the answer is "No"
Then its not your F...... some stronger expletives followed problem then is it, & come & see me before you go off shift at 8am tomorrow & we will refresh your memory on the fault finding techniques starting with the (More expletives) obvious.
Not a fun ten week placement.....most of it spent leaving at 6am to get on a slow running train for Avonmouth from Swindon, getting home at 8.30pm some nights depending on where the field calls took us.