Re: Missed the target
In addition to the ink, HP printers also requires personal information to work. No printer -- correction, no product -- should require any personal information to work. New HP laser printers are big bricks without an email address and a constant connection to the internet, even if all you will ever use is a USB cable. I find many all-in-one printers will not scan with the awful HP smart app (more on that) unless you give HP personal information. Even when HP still wisely had standalone drivers, you had to be careful because it tried to snatch too much data from you.
And speaking of ink, HP printers also will not scan if the printer is out of ink. Why does a scanner require ink?
As far as the one ad about no more installation fails with the HP smart app ... I think we need to file a lawsuit against HP for that because in my experience, that app makes installing printers harder than ever and has failed more times than the standalone driver.
Oh, and another thing that makes HP printers so hated is how they replaced easy-to-understand screens with confusing buttons and confusing instructions. HP self-healing Wi-Fi may be a thing, but the hardest thing is to make the printer even connect to Wi-Fi to begin with! What is the point of self-healing Wi-Fi when your product is so difficult to even connect to Wi-Fi? The first HP printer I ever saw with those confusing buttons made the person print the instructions using their own ink and the instructions had obvious spelling errors and was wrong. I had to go the website to get the correct instructions.
These HP ads conveniently did not address the real reason why HP printers are so hated -- overpriced ink/toner, a gimped product without personal information, a confusing app that makes things more difficult, and confusing buttons instead of an easy-to-understand screen. A pox on HP's house! I always loudly tell everyone I know to avoid HP printers like the plague.