Re: Apple's League
It only matters to, say, end users? :)
Except the end users usually don't get a choice. Here they get a Core i3 desktop in the production or a Core i5 laptop in back-office due to the Corona Lockdowns, otherwise they would generally still be on Core i3 or i5 desktops as well.
In most businesses, there are very few users that actually need a powerful PC. The only ones here that get something more than a Core i5 laptop are the CAD engineers, who get workstations, but that is less than 1% of the workforce. For the majority, a Core i3 or i5 (or an M1 Mac) is more power than they will generally need.
I use a MacBook Air M1 that was left over from an MDM project and had sat in a cupboard for 2 years, until my Windows laptop broke last month. With Parallels and Windows on ARM for a couple of legacy applications, it works fine for me - and I use a Mac at home for photo retouching work, it replaced a Ryzen 1700 desktop PC, it was a little faster than the Ryzen at the tasks I need, but uses much less power.
from a software prespective I find that Apple supports an older OS a lot longer than Redmond does.
That is the argument that got me to buy a 24" iMac with Intel processor, when they can out. Apple dropped support for it in 2012, when the motherboard finally failed in 2019, Microsoft Windows was still in support on the Bootcamp partition and was all it ever got booted into.
I'm hoping that my M1 Mac will fair better...
Not where I work and have worked. The capital writeoff tends to align with how taxation allows you to write it off, and Apple's warranties are sensibly in sync with that.
I've never worked anywhere that has worked on replacing equipment on capital wirteoff timescales. Everything beyond the writeoff timescale is a bonus. We generally replace any remaining kit between year 8 and year 10, if it breaks sometime after year 5 it gets replaced, if it is under 5 years, it is assessed to see if it is economical to repair.
First off, repair is a skill that you have to acquire and is in most businesses a cost Most companies I've worked with tend to call out a Dell or Lenovo engineer to come and fix parts when they go wrong so it's not inhouse to start with,
Again, not my experience. We've replaced 3 batteries on Dell laptops this month (first ones we've had to change in the 5 years I've been with the company) and it was very easy. We had a new laptop with a defective cooling system, Dell did send an engineer out for that, as it was under warranty. And we've replaced a few SSDs, you don't generally need an engineer for that either. But over the last 5 years, with around 500 PCs in total, I'd say we've had hardware problems with less than 1% of them - ages between new and 10 years.
But I'd go further in that insofar that I also have to consider supporting people when they're travelling, and here is where Apple has a massive advantage: I can send people down to an Apple shop to either get a fix or a replacement.
Fine if you have Apple Stores near you. Our nearest one is a 3-4 hour drive away. But for the equipment under warranty, we have next-day on-site, worldwide support. The user doesn't have to go anywhere, the support comes to them. For the older kit, it will be replaced and shipped to them.
What's more, most of the tools they need are already built in - at no extra cost. Remote viewing? Messages - Conversation - Ask to share screen. Open Standards compliant SMTP/IMAP/carddav/caldav support? Part of the default loadset. Do I HAVE to use Microsoft? Hey, it's cloudy now so just start up Safari or Firefox (IMHO still better)
We are chemical production, so everything pretty much does have to be Windows - for most of the industrial equipment and lab equipment, you have the choice of Windows or Windows... And often that is connected via serial ports. We are also in an area where cloud is not an option, pretty much everything is local applications and information stored within the company firewall.
If you work in an industry where you aren't limited by the software you have to use only being available on Windows, that is fine, you have more options, but a lot of LoB software is still Windows based.
In the case of remote support about the only language issue may be the keyboard, but it appears Apple sorted the international language issue eons ago - Microsoft is STILL stuggling with multilingual setups after only being in business for what? 30 years or so?
We support users in many different coutnries, mainly Germany and USA, but Finland, Japan, Brazil, Belgium etc. and we've not really had many problems with remote support.
AD control is an absolute dog.
And a neccessity for many. If you can get along without it, fine. But many places don't really have a choice. I got my MBA connected, but I'm glad that is a one-off.
Do you want to take about card slots or USB? The USB-C socket is quite universal (and came actually from the work that Apple did with the Lightning connector) and the card slot was re-introduced recently
I thnk the OP meant PCIe card slots, as opposed to memory card slots. USB-C is fine for many general things, but again, like you SCADA example, you can't beat a genuine serial port, for example. We have a lot of PLCs, industrial scales, weighbridges and lab equipment and a lot of it doesn't like Serial to USB, let alone direct USB. Most of it has the option of Windows software, if you are lucky, it will run on Windows 10 (but not 11), we still have a lot of kit that requires XP or Windows 7, which means we have a lot of isolated PCs that can't talk to the backoffice network, let alone the Internet. For most of it, there is no Linux option, let alone Apple option for software.
Then there is our LoB software, most of that is Windows only as well. We could use Macs (I do, but I am the only one), but it adds unneeded complexity and cost, because each one would need Parallels and Windows on ARM to get that LoB running - and some of it won't run on ARM, even under emulation.
Teams works better on Mac, Microsoft's RDP client on the Mac is better, but all the important software we use is Windows only, so everybody only gets the choice of Windows. If you are in an industry where the software works on multiple platforms or is cloud based, you have a lot more options for hardware and operating system. But there are still a lot of places that need specific hardware and operating systems.
I'd like to do a lot of things differently and use different hardware and software, but I am limited to what our LoB software runs on and that is simply Windows. Many businesses can't just unplug one OS and plug in another, the software is what is important, the operating system and the underlying hardware are an afterthought, dependent on the software that is being used.