back to article Windows August update plays Blue Screen bingo – and MSI boards got the winning ticket

There's good news for those suffering from a dreaded UNSUPPORTED_PROCESSOR Blue Screen Of Death screen following the installation of August's Windows update. The error condition was experienced by some users following the installation of either the KB5029351 and KB5029332 Windows 11 updates or the KB5029331 Windows 10 update, …

  1. James O'Shea Silver badge

    Gee

    Has no-one at Microsoft considered having their installers do silly things like, oh, conduct compatibility checks before installing?

    1. Lee D Silver badge

      Re: Gee

      You're cheaper than a suite of beta testers.

      And you pay them for the privilege.

    2. Ace2 Silver badge

      Re: Gee

      To be fair to MS for once - could you imagine what that test matrix would look like?

      1. Anonymous Coward
        Anonymous Coward

        Re: Gee

        Still better than using your customers as beta testers. That is NOT what they pay for.

      2. This post has been deleted by its author

        1. 43300

          Re: could you imagine what that test matrix would look like?

          I think most business users would prefer reliability rather than constant change (the 'eternal beta'). Especially when the result of 'innovation' is frequently useless shit which nobody asked for and which just confuses users.

    3. Sandtitz Silver badge

      Re: Gee

      This case is not too different from when Linux was bricking Samsung laptops.

      Why would this case be any different when a rare CPU problem only affects select MSI boards?

      1. BartyFartsLast Silver badge

        Re: Gee

        Seem to remember Linux bricking some Lenovo UEFI machines too?

    4. bombastic bob Silver badge
      Trollface

      Re: Gee

      "conduct compatibility checks before installing"

      Their latest financial model swaps out paid testers for end-users to do all of the QA-related testing.

      After all, NOBODY cares about the end-user more than Micros~1 !!!

  2. Tron Silver badge

    Hmm.

    Does insurance specifically cover Windows update snafus? Does anyone ever sue for Microsoft breaking their system? Which is statistically more likely to wipe you out, a Windows update or a hack?

    1. Pascal Monett Silver badge

      Re: Hmm.

      There is no insurance problem.

      The EULA, which you agree to by using the product, specifically absolves Borkzilla of any and all responsibility now and forever. Amen.

      1. John Brown (no body) Silver badge

        Re: Hmm.

        And EULAs NEVER get tested in court because the likes of MS can't afford to take the risk of it being nullified in part. It's cheaper to settle including an NDA with anyone big enough sue. The rest of us just have to suffer.

    2. Anonymous Coward
      Anonymous Coward

      Re: Hmm.

      Both can, so you run double the risk using Redmond's products.

      ""You've got to ask yourself one question: 'do I feel lucky?' Well, do you, punk?"

  3. Anonymous Coward
    WTF?

    The problem was not caused by issues in the update?

    The problem was not caused by issues in the update .. except the update threw a BSOD /s

    1. bombastic bob Silver badge
      Devil

      Re: The problem was not caused by issues in the update?

      obviously the BIOS was not doing things the "Micros~1 way"...

      There is a right way, and a wrong way, and also the Micros~1 way!!!!

      (chances are those motherboards work just fine with Linux)

      1. Cliffwilliams44 Silver badge

        Re: The problem was not caused by issues in the update?

        Apparently the problem was the board was reporting the wriog info for the CPU, something every other board was doing right.

        The issue is not Microsoft's not Intel's, it is MSI's and they fixed it.

        Microsoft automatically rolled back the patch once it blue screened.

        But of course, y'all gotta make a big deal outta nothing!

        And MSI is far from perfect, just read their forums to see how many issues their customer have. But be careful you don't complain about them, because they will ban you!

  4. Sceptic Tank Silver badge
    Windows

    Tight, man

    So is Micro~1 tightening the CPU requirements for W10 now? Soon my PC won't be able to boot the OS it was issued with*. Time to throw out my perfectly working kit and replace it with new stuff, I suppose. Someone has to pay to have those barnacles removed from the hulls of the multi-million-$$$ yachts belonging to the board members of our seafaring tech overlords.

    *Fear not (for I am with you): Ubuntu is available on another partition.

  5. Hans Neeson-Bumpsadese Silver badge

    When I got my last PC I paid extra for Windows Professional rather than Windows Home, the only reason being that the Pro version makes it relatively easy to stop Windows updates. I occasionally find myself dwelling on the fact that I paid extra money for a bunch of other Windows Pro features that I have no use for. Then an incident like this reminds me that it was money well spent.

    That said, I still resent that I had to pay to get around the default MS model that a software update I never asked for can break a PC that I rely on and paid lots of money for.

  6. very angry man

    If only there was a choice

    Let's face it, we are stuck with windows, there's nothing else to use, apple is just as bad as mocroshaft and lynx just can't cut it, so we are fucked!

    Come on code monkeys, write an operating system that's lite, has no bloat, doesn't spy on us, and just works.

    What you can't?

    Then welcome Skynet,

    humanity gets what she deserves.

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