SAP user group calls for support deadline reprieve amid hospital billing worries The German-speaking SAP user group has called on the European software giant to extend support for a specialist industry solution based on its ageing ECC platform amid fears of disruption to hospital billing processes in Germany, Switzerland and Austria. The SAP billing solution IS-H is based on ECC, an ERP platform introduced …
It seems to me that the balance of power between SAP and their customers is in the wrong place. SAP kindly agreed to let their customers continue to use their software?! I suppose this is what happens when a market is broken in terms of there not being many enterprise-credible alternatives. There have been several articles on here lately about the "powerful" German SAP user group being upset about the direction in terms of forcing S/4 and cloud, but I haven't seen SAP change direction in the slightest... I guess that recurring cloudy revenue stream is just too compelling?
SAP are ending support, not a licence to use the app or the ancient platform it's based on.
Though it would be dangerous for a hospital to continue to use software without an (extended) support contract. The only question is if the extended support contracts are troubleshooting-only or custom & general release patches.
Why should the EU bear the cost of that ?
The fact that German hospitals, who likely have just as tight a budget as any other hospital, have chosen SAP as their ERP provider is a choice that concerns German hospitals, not the EU.
Besides, it would not be the EU that could nationalise SAP, it would be Germany.
The EU is not yet a country, even though some people up there seem to believe that they can wield the power.
It is used by public service organisations in multiple EU countries and it just seems unnecessary that such development involves having tax payer to account for profit margins of the systems provider.
EU could buy it and let all EU countries use it. In the long run it would have saved tax payer a lot of money if development continued in house and was open - so also anyone could scrutinise it or provide voluntary contributions.
Has anyone worked out whether it would be easier, quicker and cheaper to do this using pen and paper.
I'm 100% serious. The software cost, cost overruns, cost of hacks, cost of training, cost of security, cost of failure, cost of hardware, cost of energy, cost of repeated upgrades, maintenance and complete revamps, and the time it takes, versus a dedicated Finance Dept., a bunch of printed paper forms, some really nice calculators, an unlimited supply of four-colour pens and a shatterproof ruler.
The end of life for ECC 6 has been announced for several years so this is a bogus call by DSAG.
SAP has provided interim continuity with many of its Add-On products so that migration to the strategic product doesn't have to happen at the same time as S/4. For example keep HCM instead of going to Success Factors.
Employee Central Payroll is a cloud instance of HCM PY that could be a model for IS-H continuity if SAP chose to follow their own pattern.
@MJI
Is using those 2 companies (that are occasionally alleged by some * to care more about fleecing their customers than providing a good solution ) in any way related to Brum council being essentially bankrupt?
* Not that I would suggest such a thing, but some people have been known to criticise them
Not really - what's bankrupted Birmingham is spending years underpaying their female employees and then having to find £700 million upfront to pay the second part of the settlement.
£100 million on an Oracle migration that was budgeted at £19 million and didn't work is a drop in the bucket compared to that.
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