those of a certain age, and UK based, may well recall an NHS push to get ALL medical practices attached to ONE single piece of software, so that the GP could, for ANY patient, arrange the date and time of any operation, and included the surgeon of preference - the name of this :- CHOOSE AND BOOK :o)
ANYHOW
I was involved in the install phase at various GP surgeries around the UK, and at most, I was treated to a mostly unpleasant shouting at game from all the doctors, and at the hospitals, even the bloody surgeons decided to get stuck in too
it appears that although the general outline of the app was seen as a good thing, the coders involved had missed one or two, may seven various DB's they could of / SHOULD have linked to
for example, as one surgeon was rather keen to emphasise, they have added me to this bloody operation, although my schedule shows I am ALREADY set to operate on someone ELSE, at a different hospital on that time .......
and one other pointed out that the bloody app had him set to operate on several people, when he had his holidays set to go ...............
in short, great idea, VERY poorly planned
and if that wasn't enough, this was when MOORE'S law kicked in big time, we could not possibly install the entire UK that fast, and so both the expectations of the app developers grew, as did the capability of the PC
so we NOW had to RE VISIT surgeries to upgrade the Choose and bloody Book install, instead of increasing the number of surgeries on the go
as far as I am aware it may still be going on :o)
for ME, it was a year of reasonably fun times, a good bunch of guys, a VERY understanding Co, but the scale and scope of it all had been VASTLY under estimated :o(
sound familiar :o)