back to article Capita staffers told attackers stole data from its own pension fund

Capita has informed some of its employees that its own pension fund was among the victims of a cybercrime attack on its system, resulting in the theft of their personal details, they say. The technology outsourcing company – running contracts worth hundreds of millions in the UK – let workers know their addresses, pension …

  1. Little Mouse

    I finally got my letter in the post yesterday. They certainly dragged their heels over this.

    They also offered me the usual free Experian membership for a year. I feel so much safer now.

    1. original_rwg

      Black Basta - We have all this data on you because we stole it.

      Experian - We have all this data on you because you gave it to us.

      1. An_Old_Dog Silver badge

        Coercion Is Not Consent

        Want to rent a flat in the US? You have to give the rental agent permission to both check and send your credit info from/to one or all of the big three credit-reporting agencies there. It's in the "standard form".

        When all rentals use this form, your "choice" is to give up the info, or live in a fucking tent somewhere. Or to buy a house, which requires you give up even more private info (your tax returns) to the bank -- allegedly, to prove you are not a criminal using ill-gotten gains to buy the house.

        1. 43300 Silver badge

          Re: Coercion Is Not Consent

          Don't think the UK is much different - letting agents all do credit checks.

    2. Strahd Ivarius Silver badge

      Their issue that they tried to investigate on the cheap, using first an eastern agency called "Czarna Basza", that requested a copy of the absconded data to ensure it identified any instance on the dark web.

      After a month, all communications with that agency were broken...

  2. Pascal Monett Silver badge

    Well, you have to admit Capita is egalitarian

    It will fuck up its own employees just as readily as it will fuck up its customers and their employees.

    That said, its About page needs to be updated. As usual, after such an event followed by months of silence, any blurb mentioning honesty and transparency needs to be followed by an asterisk sending to a paragraph stating "As much as our legal and marketing departments are okay with that".

  3. Arthur the cat Silver badge


    The git that keeps giving (you proctalgia).

  4. Jonathan L


    They are talking 3 million plus people with compromised information from the pension schemes alone, and this will cost only £6 each?

    Included in the list are exceptionally well paid USS members who will have access to quality legal assistance. The bill will surely be higher, by millions.

    1. John Brown (no body) Silver badge

      Re: 20m????

      I think the £20m is only for the clean-up of their systems. We'll probably never know how much they end up paying out in compensation. Then there's reputation management. I don't; think even Capita are rich enough to get that cleaned up :-)

      1. Anonymous Coward
        Anonymous Coward

        Re: 20m????

        Crapita don't need to rely on its reputation, they get away with things like this time and time again and people don't seem bothered. Somehow they just keep getting work. I'm convinced that they are nothing more than a Quango.

  5. This post has been deleted by its author

  6. Evil Auditor Silver badge

    ...the tech company had hired a consultant...

    One wonders what kind of consultant Capita hires...

  7. Claverhouse Silver badge


    Many years back I used Yahoo! Messenger. A few days back I received a cheque for $61 as part of its settlement for etc. etc., for which I had not bothered to claim...

    Many years since I had seen a cheque in Britain; but not unwelcome.


    Also as a form of Lend-Lease, is the Russian War Effort mostly funded by western firms with crap security ?

  8. Emir Al Weeq

    But the data hasn't been sold...

    ... on the dark web.

    >The letter said the tech company had hired a consultant to check data had not been sold on the dark web.

    So that's OK then. Just like if someone holds a gun to your head: your're totally safe if an expert can find no evidence that the trigger has already been pulled.

    1. wyatt

      Re: But the data hasn't been sold...

      hahaha, I can just imagine someone using 'dark' google and not finding much- you're safe then!

  9. FlamingDeath Silver badge


    “ Capita continues to work closely with specialist advisers and forensic experts”

    Basically, the people it should have had on its payroll from the get go, but couldn’t justify the cost

    Dividends are more important

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