Let's hope that the Office Suite does not get infected by a hospital bourne Super Bug!
England's National Health Service has inked a £774.5 million ($940 million) contract with Microsoft to license its Office 365 and security software. The initial deal with one of the world's biggest employers is for 34 months, with the option to extend for up to a further two years, according to a contract notice published …
Our government is well known for spunking away vast sums on hugely overpriced and defective products from dodgy suppliers: PPE, aircraft carriers with no aircraft, Rwandan holiday homes, Bojo's lawyers, ferry companies with no ships, etc. This M$ deal is just another in that long list.
Come, now… the holiday homes exist and can be used, it’s just that no one wants to go there. The carriers can get aircraft…. A little later. Okay, much later. BoJo’s lawyers were kept out of mischief. And the ferry company can get ships. Now, will MS Office ever be worth even one penny?
$18 per user per month.
Which is odd - we are also a Government body and get Government pricing. An E5 license costs us a hell of a lot less than that (even adjusting for £/$ pricing).
I suspect that there's a whole bunch of other stuff bundled, most of which looks whizz-bang but will never, ever be used. Makes you wonder whether *any* techies were involved in the process at all!
(Sadly, I think I know the answer to that one - i'll be the men and women in nice power suits who did all the 'negotiating' and a token tame 'techie'  brought along to give the gloss of appropriateness..)
I think I've got old and cynical.
 AKA nodding wisely as they were being fleeced by the reseller. And picking extra-cost shiny from the list when prompted to.
 He/she once built a PC! Must be an expert!
I presume the NHS deal is based on Microsoft 365 E5, full price is £52.40 user/month and charity/nonprofit £20.20 user/month.
Which would still seem to be a lot for Teams and email, given the majority of staff would only be using the medical applications and entering patient data directly into these.
When the Portal works and frequently it doesn't.
Microsoft calling minutes need to be purchased, as do licenses for Intune.
Previously users had an E3R license which didn't come with the Office Apps. The new deal is for E3.
NHS D (as was) has been pushing orgs to move to O365 licenses but there have been issues by Orgs that have moved.
Locum? Not attached to org so no license.
Reconciliation of licenses after someone leaves is very slow. This leaves orgs short for new starters.
Part of the deal is that NHS Orgs have to commit to reducing their existing Office 16/19/21 estates by 50%
Don't forget this unusual shared tenancy has lots of restrictions. Lots of integrations can't be done, Accenture / NHS X26 hold access to Azure etc
NHS.NET is already running on M365, and has been for ages and is managed - for some reason - by Accenture. It also has Okta 2FA.
Part of the problem is you have a fragmentation - due to 250+ NHS Trusts (in England) all doing their own thing and part using national systems.
I’m not seeing anything new here … unless it’s M365 subs … which at 1.3m users - procured via a Government Framework - should be at Microsoft’s bestest pricing:
Presumably for the NHS email platform they only actually need basics? Or do the NHS buy full desktop office licenses for users at private companies* just because they have an NHS email address...?
*which is what all of the hospitals and surgeries and pharmacies using NHS email addresses are...
Now that MS has access to everyone's health records...
"It looks like you're having a suspicious polyp removed and your doctor is concerned you won't make it. Do you need help updating your Last Will and Testament? If so, here's a list of legal firms near you. Otherwise, we can suggest three funeral homes with discounts if you pre-book." *blink* *blink*
And what, pray, may that be if it's provided by Microsoft? A long piece of rope connected to the desktop plug to yank it out of the socket?
Judging from the large amount of breaches and ransomwware they have presided over it can't be anything more sophisticated.
Anyway, say bye bye to the privacy of your medical data.
And are all these NHS staff going to be trained properly so that they can *efficiently* use their new software? Or will they just be left to get on with it in the style of simian Shakespearians? One can only imagine the length of the ever increasing phone queues as admin staff struggle to adapt to all the changes.
Disclaimer: I'm particularly jaded with the quality of admin staff as my partner's hospital appointment letters have just been delivered to her ex-husband's address, despite him moving to his latest girlfriend's house 10 miles away. Yes, yes GDPR and all that, but seriously, what's the point of trying to complain.
Remember when you purchased a license for M$ Office, pay it once, and then keep using it for ages? PHBs drank the subscription kool-aid with such enthusiasm.
"But sir, you are not getting the latest and greatest features!"
Which interest, like, no one.
"But sir, you are vulnerable to security threats without constant updates!"
If a word processor is so darn dangerous, then we should switch to something more innocuous. Also, if we find a bug, does that mean they commit to fix it or give us a full refund? (You already know the answer.)
but an astonishing amount of comments here don't seem to know that MS Office is the new name for the entire online service formerly known as Office 365 - not 365 apps which is what the new name for Office suite(nothing like a confusing Microsoft renaming!). So this is 1TB of storage online per user plus unlimited email archiving (effectively) plus everything else so sounding like telephony inc VoIP via teams to standard lines, Intune, a large threat protection suite (which isn't actually that rubbish) for Mail, documents and connected machines AND a load of other bits too which some are quite useful (not all..).
Certainly not the equivalent of the £60 pa personal plan, more likely the e5 full caboodle which is more like £50 pcm normally.
Sounds like a good deal, excepting the usual MS 'changes' and the eggs in one basket side of things but for normal users on windows it's actually rather sensible. NOW if the NHS had it's own build of Linux and internal team to support that plus a good telephony provider for VOIP, etc, etc.. we'd have an alternative (so wish this would happen, they are so big it would revolutionise the use of Linux in the workspace for ordinary users).However, as it is the 6m pound gorilla who we know and can publicly be shamed to some extent will have to do and is not the worst solution possible.
> NOW if the NHS had it's own build of Linux…
Point the finger at the Cabinet Off8ce, they had the full picture of UK government IT expenditure, yet decided to throw money at Microsoft rather than invest in UK IT skills and industry…
It’s taken along time for the Conservatives to realise that having 42 independent and “competing” (when the. conservatives set up the health care trusts they prevented them from working together to get benefits of scale or in some areas needless duplication of service) health trusts meant the UK government and taxpayer weren’t getting value for money.
The purpose of a headline is to pique your curiosity, so you want to open the article and see if your guess as to who this contract is for was correct.
1.5 million seats? Could it be the Burundi Civil Service? Nah, that is a silly suggestion. The EU Cross Party Conference? Oooh, oooh, the North Korean Secret Police: "Open the online form in Word 365 and Bob was your uncle"!
A great parlour game, fun for all the family.
The only larger employers in the world are Walmart, Indian Railways, Peoples Liberation Army, and US Department of Defense[sic].
If you take Walmart for example, not that many of their employees work in an office, and therefore need desktop or laptop computers. Staff involved in moving stock around will have some sort of handheld or tablet computer, and staff on the tills will have the till.
I don't know what modern armies have in terms of computer equipment, but I'm guessing most of them don't have desktop//laptop computers, and while there will be some sort of computer technology to get commands to the front line, I'm guessing it isn't Exchange or Teams.
So the NHS is the biggest email deployment outside public services such as Hotmail and Gmail.
The contract value is £774.5 million but the actual order is £143 million. All public sector contracts have to have a maximum value that can be transacted through it, but it's quite normal for this ceiling to be set so high that it's never actually reached. I've worked on a few contracts for £10m+ software deals that had a contract value of £50m. That allowed us to sell an extra £5-10m of licenses over the term of the contract and put through another renewal at the end without retendering, but we never got close to the £50m, despite our best efforts.
And given the call-off framework through which this deal was procured is expiring at the end of the year (in 6 months), putting through a deal that's over multiple years with its own contract value that you can book against the framework immediately means the money is there in 3 years' time, not like in some cases where something comes up for renewal and the beancounters go "nope, the money's not there..."
Now the option to extend by another 2 years is not firmed up yet, so *that* money will have to be found once the end of the 34 months crawls nearer...
34 months? They mean forever. Once staff starts using 365 and get all their documents and info tied up in it how can they get out? Also whoever the sales guru was at Bytes Software Services, I hope they know a good realtor in the south of France to help them spend that huge commission check.