back to article Not even Dynamics 365 ERP is safe from Microsoft's Copilot splurge

Microsoft plans to spread AI through more of its 365 ERP portfolio, including supply chain management, project operations, and finance. The introduction of Copilot features comes three months after Microsoft, which is rapidly populating most of its products and services with generative AI from OpenAI, rolled out Dynamics 365 …

  1. druck Silver badge

    A match made in hell

    Microsoft and AI go so well together; an insidious collection of data, unverifiable and untested logic, frequently misleading and incorrect, and then there is the AI.

    1. Anonymous Coward
      Anonymous Coward

      Re: A match made in hell

      Oh, I'm fine with it. It allows me to push the risk of using Microsoft products higher in risk and cost assessments, and so eventually get them out of the door here.

      Please continue, Microsoft.

    2. CrazyOldCatMan Silver badge

      Re: A match made in hell

      frequently misleading and incorrect, and then there is the AI

      For which there will, of course, be a premium cost..

  2. Anonymous Coward
    Anonymous Coward

    With fast changes come the Vulns

    "Vulns" is derived from "Huns" isn't it? Riding in from East, swords drawn, heads rolling. Modern security is - keeping your ear to the ground and listening for sound of the galloping hordes.

    1. Anonymous Coward
      Anonymous Coward

      Re: With fast changes come the Vulns

      don't forget visio-goths and ai-rian hordes

  3. Dan 55 Silver badge

    Generative AI in finance

    Which company would be stupid enough to allow this?

    Ok, it's probably easier to draw up a list of which company would be clever enough to not allow this.

    1. Will Godfrey Silver badge

      Re: Generative AI in finance

      On the other hand, that might be looking for a needle in a haystack

  4. Doctor Syntax Silver badge

    areas such as marketing, customer service...

    I see you've reported trouble with your washing machine. Would you like a packet of 25 stainless steel 10mm washers?

  5. Steve Davies 3 Silver badge

    How long before

    companies start advertising

    "This product does NOT contain any AI tools" ?

    There has to be a backlash against this headlong drive for AI in everything without the proven results to back it up.

    As for using it in Finance... The Taxman wants accuracy not what the AI thinks he wants. Disaster awaits.

  6. Stork Silver badge


    Is that a word? Spellchecker recognises it, I am (was) probably just ignorant.

    1. Dan 55 Silver badge

      Re: Oftentimes

      One of those archaic words which somehow still used in North America, like forsooth, egads, and burglarized.

      1. Doctor Syntax Silver badge

        Re: Oftentimes

        It's easier to pronounce than ofttimes so worth keeping around for those occasions when nothing else quite does the job. Not that I've come across any of those occasions myself.

      2. Anonymous Coward
        Anonymous Coward

        Re: Oftentimes

        No word is archaic, but that not saying makes it so

        1. Anonymous Coward
          Anonymous Coward

          Re: Oftentimes

          How old is the word 'archaic' itself?


  7. An_Old_Dog Silver badge

    Not Seeing the Benefit

    On the first claw, these systems cannot generate anything better than what already has been done (and included in its training database), and will create something "average" to "sub-average". Companies generally do not succeed by being "average".

    On the second claw, a human must read the output and check it against possible "hallucinations"*. This turns an creative human into a humani-bot, which is unsatisfying to the creative human, and a waste of their brain-power.

    You'd be better off using a creative human to do the creative thinking task. Perhaps beancounters believe they can hire cheap, non-creative humans and use these so-called AIs to produce superior results.

    *If you don't care about quality or accuracy of your results, you can cut costs by omitting this task.

  8. MachDiamond Silver badge

    Marked classified

    I'll be waiting to see the article about a defense contractor that install this stuff and a leak occurs that nobody could have anticipated due to how an AI system might self-configure. I worked in aerospace and we had to be careful about information we published and the way it was stored as some of it could be considered ITAR sensitive. Complete BS since we'd learned a lot of what we were doing at university out of freely available books. Setting that aside, we all knew the last thing we would want to go through is a government inquiry and audit. The sort of humanoids they use for that sort of work are not particularly congenial. There's also that government contracts are where a lot of money comes from for aerospace companies. Getting black listed would be death.

  9. Richard 12 Silver badge

    To err is human

    To foul things up so badly the company instantly declares bankruptcy requires Copilot.

  10. DwarfPants

    Scope creep

    Users mess it up with their own intelligence, they can now apply two intelligences at the same time. Yay!

  11. katrinab Silver badge

    "Order responses oftentimes require changes to ordered quantities, delivery dates, or products delivered," Dart wrote. "Today, procurement professionals must review the changes for individual orders one by one to identify the risk to plan and potential downstream impacts."

    And right now, that is done on an Excel spreadsheet, which is sub-optimal for various reasons. There's probably a better way to do it, but AI isn't it.

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