A match made in hell
Microsoft and AI go so well together; an insidious collection of data, unverifiable and untested logic, frequently misleading and incorrect, and then there is the AI.
Microsoft plans to spread AI through more of its 365 ERP portfolio, including supply chain management, project operations, and finance. The introduction of Copilot features comes three months after Microsoft, which is rapidly populating most of its products and services with generative AI from OpenAI, rolled out Dynamics 365 …
companies start advertising
"This product does NOT contain any AI tools" ?
There has to be a backlash against this headlong drive for AI in everything without the proven results to back it up.
As for using it in Finance... The Taxman wants accuracy not what the AI thinks he wants. Disaster awaits.
On the first claw, these systems cannot generate anything better than what already has been done (and included in its training database), and will create something "average" to "sub-average". Companies generally do not succeed by being "average".
On the second claw, a human must read the output and check it against possible "hallucinations"*. This turns an creative human into a humani-bot, which is unsatisfying to the creative human, and a waste of their brain-power.
You'd be better off using a creative human to do the creative thinking task. Perhaps beancounters believe they can hire cheap, non-creative humans and use these so-called AIs to produce superior results.
*If you don't care about quality or accuracy of your results, you can cut costs by omitting this task.
I'll be waiting to see the article about a defense contractor that install this stuff and a leak occurs that nobody could have anticipated due to how an AI system might self-configure. I worked in aerospace and we had to be careful about information we published and the way it was stored as some of it could be considered ITAR sensitive. Complete BS since we'd learned a lot of what we were doing at university out of freely available books. Setting that aside, we all knew the last thing we would want to go through is a government inquiry and audit. The sort of humanoids they use for that sort of work are not particularly congenial. There's also that government contracts are where a lot of money comes from for aerospace companies. Getting black listed would be death.
"Order responses oftentimes require changes to ordered quantities, delivery dates, or products delivered," Dart wrote. "Today, procurement professionals must review the changes for individual orders one by one to identify the risk to plan and potential downstream impacts."
And right now, that is done on an Excel spreadsheet, which is sub-optimal for various reasons. There's probably a better way to do it, but AI isn't it.