A subsequent update identified the issue as related to Dense Wavelength-Division Multiplexing (DWDM) in London
Has somebody been using the BOFH excuse generator?
Rackspace is in a mess again. The cloudy concern's status page reports outages in its SYD2, LON5, LON3, and HKG5 datacenter infrastructure across May 29 and 30. Rackspace's first incident report is timestamped 29 May 22:24 CDT. A subsequent update identified the issue as related to Dense Wavelength-Division Multiplexing ( …
Where an issue affects several timezones, why not just use UCT / GMT?
Not only did I have to look CDT up, but it turns out it is ambiguous anyway! CDT is both a minor daylight-saving timezone in Australia (UTC+10:30 if I've read the article correctly), and a daylight-saving timezone in the US (UTC-05:00). As we know the author is based in Australia, I imagine it's the Aussie version he intends, but this is not at all obvious from the text.
Just put the time in GMT and if they don't like then we'll send in the Royal Navy's finest gunboats
No need for the gunboats. This was part of the agreement 300 years ago: we would use metric, and they would use GMT as the reference time.
Odd things like this continue: the "metric" pipe thread is British Standard Pipe, and the "metric" chain sprockets are 1/4", 1/2", 3/4" etc ...
A former colleague of mine from about 10 years ago, who was responsible for a lot of downtime at the MSP we both worked at (he was my boss) now works at rackspace. Wouldn't be surprised if it was his fault.
Tripping over power leads, wheeling racks against walls with emergency shut off buttons, daisy chaining extension leads...you name it, he's done it.