back to article Microsoft not a Teams player as admin center, 365 service suffer partial outage

Microsoft is investigating an issue that is keeping some users from being able to fully use the Microsoft 365 cloud service and Teams admin centers on Thursday. The problem kicked off this morning with Redmond saying it was looking into errors within its caching infrastructure. In an advisory, the Windows goliath wrote "some …

  1. IglooDame
    Alert

    Oh the horror

    I was going to be sarcastic, talking about not being able to get into one's email, but I read that Outlook users can (must?) use OWA as a workaround and that really is a horror.

    1. Anonymous Coward
      Anonymous Coward

      Re: Oh the horror

      I'm no great fan of the web outlook client either, but it does have one advantage: you needn't be running Windows on your PC to use it.

      At previous $JOB the Corporate IT Central Bureaucracy[tm] dictated only Microsoft for email, but allowed that the OWA client was acceptable. This allowed those of us with Linux to carry on ... for a while.

      Eventually they brought in some Cisco(?) LAN access "solution" which dictated only Microsoft systems allowed, and that was that. Lost some good engineers from that sort of thing.

      Seemed a bit self-defeating for a company with products based on Linux. I doubt management has connected the dots between folks leaving and their shrinking market share....

    2. Potemkine! Silver badge

      Re: Oh the horror

      It's a matter of point of view then. Using Outlook is a horror.

      1. Steve Davies 3 Silver badge
        Joke

        Re: Using Outlook is a horror.

        I guess someone should take a HAMMER to the horror that is lookout?

        {You have to be of a certain age to get that joke}

      2. 43300 Silver badge

        Re: Oh the horror

        The desktop Outlook is nowhere near as shit as the webmail version (and the 'new' Outlook currently in beta, which is basically the webmail version packaged as an app).

  2. Anonymous Coward
    Anonymous Coward

    Someone remind me of the advantages of relying on other people's computers the cloud

    1. Anonymous Coward
      Anonymous Coward

      It's so vague a concept anyone can pretend they know what they're taling about?

      That is, until it's time to actually deliver, of course, but for instance politicians don't trouble themselves with that last bit.

    2. Anonymous Coward
      Anonymous Coward

      Completely agree

      My philosophy is to only use computers I own and manage myself. To this day I've never had to rely on any computer that was owned, built or managed by someone else and it is that feeling that keeps the cockles warm.

      Tbh, I'm not a big fan of people, don't trust 'em. Much safer to do everything yourself.

      1. Anonymous Coward
        Anonymous Coward

        Re: Completely agree

        To this day I've never had to rely on any computer that was owned, built or managed by someone else

        Ah, so you don't look at webservers, use only hard IP addresses so you don't need to resolve FQDNs and run your own email server? OK, the last one is actually possible provided you have a static IP address (it's a lot more challenging with a dynamic IP address, though not impossible), but I suspect you get my point.

        What I would agree with is that - given the above - you have to think hard about which risks you're willing to accept beyond that, especially if they are resources managed by world's largest provider of security problems, Microsoft..

        1. ChrisC Silver badge

          Re: Completely agree

          "Rely on" != "make use of"... If I lost all network connectivity at Chez Chris, I'd still be able to e.g. use my locally installed Office apps to update my locally stored documents, whereas if I was reliant on the web-based versions of those apps to edit cloud-stored documents then I'd be up a certain malodourous waterway without a means of boat propulsion.

          That's the issue here - it's one thing to lose the ability to watch some cat videos in your lunch break if someone elses system fails, it's quite another to lose the ability to do the fundamental stuff that justifies having the computer on your desk in the first place.

      2. Doctor Syntax Silver badge

        Re: Completely agree

        You own and manage the computers which run el Reg?

      3. uccsoundman

        Re: Completely agree

        Yes, but when the cloud companies go to the pointy-haired-bosses and say why are you paying for computers, space to store them, and engineers to keep them running? Instead, outsource to us. We'll pay for the computers, space, and engineers, and rent them to you for a very modest sum.

        So, they move to the cloud, sell their computers and their building, and fire the engineers. Just then, as if by magic, the cloud provider starts raising their prices and charging by the transaction. The resulting bill is DOUBLE what it used to be, and they're now in the grip of another company for their existence. And they can't go back, because they jettisoned everybody who knew how the old system worked.

        But by this time, the CEO has been rewarded for cutting costs, and the stockholders have taken their money and run.

        Happens.Every.Single.Time.

      4. Anonymous Coward
        Anonymous Coward

        Re: Completely agree

        Do you also build your own car? House? Washing maching?

        1. Anonymous Coward
          Anonymous Coward

          Re: Completely agree

          D'oh, apologies all, the sarcasm in my post wasn't clear enough.

          My point being that at sonepoubt you rely on stuff built by other people and cloud is the same. You manage your risk appropriately or join the 'don't trust someone else's computer' tinfoil hat brigade

    3. John Brown (no body) Silver badge

      "Someone remind me of the advantages of relying on other people's computers the cloud"

      Well, I heard somewhere that your system will never run out of resources so long as you have enough money because "the cloud" can scale to meet your demands, so there will never be outages due to CPU or other over utilisation of resources :-)

      1. Fred Flintstone Gold badge

        I think that was merely said for comic relief..

  3. Pascal Monett Silver badge
    Trollface

    "repeated the same disable component, save, re-enabled component, save process"

    Looks like, when there's an Azure outage, the best thing to do is just reinstall Windows and everything else from scratch.

    By the time you're done, Azure is back !

    1. Doctor Syntax Silver badge

      Re: "repeated the same disable component, save, re-enabled component, save process"

      By the time you've installed the updates it's back down again.

      1. John Brown (no body) Silver badge

        Re: "repeated the same disable component, save, re-enabled component, save process"

        By the time you've installed the updates it's back down again there are more available to start the update cycle all over again

        FTFY

  4. Richard Pennington 1
    Coat

    The usual Customer Service trope

    Problems with the 365 cloud service? Have they tried switching the cloud off and on again?

    I'll get my coat if I can find which server it's on.

    1. Anonymous Coward
      Anonymous Coward

      Re: The usual Customer Service trope

      Switching off doesn't seem to be an issue -- it happens on its own often enough. You'd think it was a feature.

      Switching on again, well there's the adventure....

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