back to article How does Atlassian hope to actually improve Confluence and Jira? AI, of course!

Australian collaborationware slinger Atlassian has licensed OpenAI's tech and sprinkled generative AI functionality on its flagship products. The centerpiece of the enterprise software giant's machine-learning push, announced today at its Team '23 conference, is its intention to have AI work as a mercifully unnamed "virtual …

  1. Ace2 Silver badge

    Oh god no

    This AI nonsense bubble can't pop soon enough.

  2. IglooDame


    "As is always the case with analytics products, Atlassian promises searing insights will be yours once you're up and running."

    Searing insights, now 50% more artificial!!

    1. Anonymous Coward
      Anonymous Coward

      Re: *shudder*

      All you have to do is completely change your workflow and spend all your time massaging the data!

  3. nintendoeats Silver badge

    I basically want the following:

    1. A "markup" editor for confluence pages, because they clearly contain all kinds of bullshit formatting behind the scenes that can be very difficult to mainpulate the the "what you see is sometimes what you get" editor.

    2. The ability to share specific pages within a space with external teams, while leaving pages higher up protected (for example, you don't need access to my whole space, but I can give you access to a specific spec sheet nested in some page structure somewhere).

    3. Images with captions

    4. A GUI for providing links to page anchors.

    There are probably other things, but that's the gist of it. None of those involve machine learning.

    1. blackcat Silver badge

      Oh that brings back bad memories! Trying to explain to users 'you can't just share ONE page'. Thankfully I'm well away from all that now.

      And someone had managed to get some un-editable markup tags at the top of a template that caused the PDF exporter to produce a blank page at the start. We only discovered this after about 50 documents had been moved into confluence and they all had to be hand edited.

  4. frankster

    Maybe they can use an AI to speed up the response times of Jira and Confluence.

    1. Dan 55 Silver badge

      Or have a textbox editor which doesn't pointlessly mangle text for no good reason.

    2. werdsmith Silver badge

      We have Confluence and Jira available to us, but it’s so tedious and unpleasant to use that most of us actively avoid it. We had a conversation recently where none of us could remember exactly how to access it.

      1. teebie

        "Our product is less helpful for productivity than scribbling on paper. Or shouting. We should add AI"

    3. John H Woods Silver badge

      response time...

      ... hey, i'd settle for uptime

  5. cookieMonster Silver badge


    One of the worst products I ever used in 30+ years of computer use.

    An absolute shit show of a product

    1. Anonymous Coward
      Anonymous Coward

      Re: Confluence

      If we're talking wikis, Confluence is one of the worst, the worst might be the wiki tab in Teams?

    2. Anonymous Coward
      Anonymous Coward

      Re: Confluence

      One of the engineers I used to work with referred to it as "con-fluence".

      As in "who conned management into paying for this awful thing?"

      Seemed about right to me.

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