Black holes get a bad rap. They suck no more than an uncollapsed object of the same mass, you can safely orbit a black hole just like any other massive object and you won't get pulled in unless you pass the event horizon, the difference for back holes is the event horizon is external while objects made of uncollapsed mass have an event horizon that is internal so can never be reached. Even a single atom has an event horizon but it is deep in the nucleus, the event horizon (Schwarzschild) radius is calculated as r = 2GM/c² (where G is the gravitational constant, M is the mass of the object and obviously c is the SoL).
There is a region called the Innermost Stable Circular Orbit which as the name suggests is the closest escapable orbit to the event horizon. It is not easy for an object to fall in just like it takes a lot of energy to send a spaceship to the sun. To get from ISCO to the event horizon an object needs a kick like a collision which sends one object in and ejects the other - this is part of the reason why some black holes are amongst the brightest objects in the universe. Of course an object aimed at the middle will go straight in but anything coming in at an angle will either be deflected or get caught in an orbit.
What becomes of matter once it's entered a black hole is by definition unknowable but it's a fair guess it's not dissimilar to a neutron star but far, far worse.