back to article Users slam SAP's public cloud and S/4HANA migration strategy

SAP is angering users in its German-speaking heartland as its push to migrate vital ERP systems to the cloud is hampered by confusion over the tools used to develop and manage systems in the new environment. European manufacturing has long been a stronghold for SAP as industrial giants like Airbus, EADS, Siemens and Volkswagen …

  1. Mike 137 Silver badge

    "that's not how the cloud works"

    "You cannot have these modifications that you had in the on-premises world"

    So SAP now decides how you should run your business?

    This seems symptomatic of a global transfer of control. Whereas in the past applications were tools businesses chose to use in their own way, a small number of behemoth resource providers increasingly control everyone else's business processes -- indeed they can often control whether a business actually stays in business. The service has degenerated into a mere revenue stream.

    1. Anonymous Coward
      Anonymous Coward

      Re: "that's not how the cloud works"

      Customers are complaining with examples like Teams and OpenAI integration are missing?

      They should be celebrating. Paaaarrrttaayy !

    2. sketharaman

      Re: "that's not how the cloud works"

      "Now"? LOL! The SAP that I've known since 1996 has always tried to decide how you should run your business with emphasis on, say, Best Practice. The success of SAP is also testimony that many companies do want to told by outsiders how to run their company. That said, in the present context, SAP is talking about how cloud works. Its statement is about technology and the infra in which its software runs, so it's not a statement on how you should run your business but more about how I will run my software. Also, almost all SAAS vendors say the same thing, so it's not SAP alone.

  2. Pascal Monett Silver badge


    Is the poster child for "it works the way we want it" vs "it works the way the customers need it".

    I'm curious to see who will win, the immensly weathly private company, or its Fortune 1000 customers.

    I'm guessing that a single Fortune 1000 company can't hold a candle to the might of all them combined.

    But that's just my guess.

    1. NeilPost Silver badge

      Re: SAP

      But the combined weight of the DSAG user group ….

    2. Anonymous Coward
      Anonymous Coward

      Re: SAP

      We were using some software from multiple vendors quite happily when we were told (by the IT director) that we’d be switching to a new integrated suite from a single vendor. It was a “you have to do it our convoluted way now” system and we don’t care that your previous system offered more options of greater flexibility. Fortunately myself and a few others managed to get the rollout halted and eventually scrapped when we demonstrated how bad it was. Anon for obvious reasons.

  3. futurexander029
    Thumb Up

    I'm glad I found the right source of income

  4. Slipoch

    The amount of non-normal SAP dbs I have come across is staggering, also the propensity for some implementers to use commands vulnerable to SQL injection attacks is very worrying.

    Sap is about sales, not service. Their tables are barely related and seem mired in 80's mentality, no you shall have a list of unique ids for the same component for each device it is used in.

    Not since the horse industry have I seen such rubbish design (some of them are still on PIC dbs)

  5. Richard C

    Hope their LEGO moment doesn't turn into a Kodak moment

    LEGO turned into a cul-de-sac of directionless innovation and then steered clear. Kodak only did one of those things.

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