back to article Microsoft warns some Azure usage notifications – including abnormalities – are broken

Microsoft has warned its partner community that real-time tracking and notifications of customers' Azure spend is broken until mid-March, creating the possibility that spending overruns will go undetected. "If you bought Azure Savings Plans for your customers, even though you set budgets for their customers, you temporarily …

  1. Anonymous Coward
    Anonymous Coward

    Our revenues are down a bit...

    .... so for a while we won't warn you about how much you're spending.

    Jokes aside, if the system is broken on MS side - shouldn't be MS to pay the bill if it overruns set limits?

    1. Zippy´s Sausage Factory
      Black Helicopters

      Re: Our revenues are down a bit...

      I must admit it did make me wonder whether Micros~1 was experiencing a downturn in revenue and did it on purpose... but that would be the sort of wacky conspiracy theory that nobody should be listening to, right?

      But no, there's no way they're going to discount customers' bills, of course. I can smell the Saul Goodmans* of this world sharpening their polyester suits as we speak.

      * still haven't decided whether this should be Saul Goodmen. Maybe Sauls Goodman?

      1. Anonymous Coward
        Anonymous Coward

        Re: Our revenues are down a bit...

        Sam Goodperson ?


  2. Anonymous Coward
    Anonymous Coward

    That'$ not a bug (altogether now), It'$ a feature.

  3. Lost Neutrino

    "Microsoft has warned its partner community that real-time tracking and notifications of customers' Azure spend is broken ..."

    Nothing is broken. Microsoft sends me daily emails telling me that my card has expired and could I please update my payment details, etc...

    The bill is for the princely sum of... 6 cent (0.06 €) for some December Azure stuff which their customer service actually wasn't able to explain.

    Maybe I should update my card details? After all, it looks like M$ needs the money right now...

  4. heyrick Silver badge

    Look, it's simple.

    Either it's broken, in which case they can't tell if you've used to much; or it works, in which case they can tell you when you're running into the extra pay zone.

    If they can tell, but they won't tell you (the excuse is irrelevant), then how is that not a breach of contract? If you're relying upon that facility to control your expenditure, but it happens to conveniently not be functioning, whilst they're able to know your usage....come on, pull the other one.

    1. Jadith

      Re: Look, it's simple.

      It seems the autmated notification system is the only part that is broken. Which means Microsoft will claim it made the information available and it is the partner's fault they did not go through every client, one at a time, in that awful Azure interface, with no telling how easy it is to find, create, and print.

      And ofc, Microsoft will gladly scoop up the extra revenue every time someone misses a day of work and their customer did not get notified in time. They would not want the customer to have to worry about where else they spend it, as MS executive team finds this is far too onerous a task to lay at the feet of the client.

    2. ecofeco Silver badge

      Re: Look, it's simple.

      It's like this: If you broke it, it's your fault. If they break it, it's still your fault.

  5. Anonymous Coward
    Anonymous Coward

    Good luck earning that loyalty, Microsoft. From customers and partners.

    Fat chance when so manyu businesses have willingly signed away their control for complete dependency on a single vendor with a shockingly bad track record when it comes to reliability and security.

    And Microsoft partners can do little more than to suck up the extra work (and costs!), knowing well that their clients will be way more attached to Microsoft than to them.

    Corporate Servitude at it's finest.

    1. M.V. Lipvig Silver badge

      Re: Good luck earning that loyalty, Microsoft. From customers and partners.

      Seems to me like this could be a sales feature of the future. "Sure, we can move you to Azure and will be glad to do it. But before you make that decision, I'd like you to look at this chart showing our other client's spend before and after moving to Azure - at least the ones that were still in business after."

      1. Richard 12 Silver badge

        Re: Good luck earning that loyalty, Microsoft. From customers and partners.

        "See, all these companies spent far less in year three!"

        "And nothing in year four. Why is that?"

        "Oh, they went bankrupt"

  6. This post has been deleted by its author

  7. anonymous boring coward Silver badge

    What's the problem?

    "Something went wrong" will sort anything out.

  8. PeterM42

    Is this anything to do with........

    .......Microsoft's incredibly awful 364½ products?

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