They all have a DRP
"Again: it is a little odd, in this day and age, that a company of Kakao's scale doesn't have those items in place already."
Every company has a DRP, of course. But the Devil is in the details.
Literally everyone of our customers has the following as a DRP: https://dilbert.com/strip/2000-08-15
It pleases everyone, before something goes unwell in real life.