Workday is perfect for inHumane Resources
I work for a large multinational. Workday was brought in under the guise of how it would save big MONEY via centralized HR. So what do we have now? An HR support desk in a low-cost region of the world that provides bad directions when queried (since the rules vary by country, business unit, etc.). Traditional HR resources are now spread even thinner across the global business. AND more critically, you have your direct/middle managers doing all the work (in WD) that HR was supposed to do but doing it BADLY & INEFFICIENTLY! Why? Because instead of having an HR professional, who does a given HR activity all the time, you have a manager who performs that given HR task very, very infrequently and now has to figure out how to do it in a horribly unintuitive interface - multiplied across the entire global business.
I'm a mid-level manager and I can tell you that I'm often scratching my head on how we're supposed to do something in WD and/or to coach the managers below me on how they are supposed to do something. But hey - go ask the support desk, right? Except at least 1 in 3 times they direct you incorrectly and when you finally are able to talk to a traditional HR resource about the particular activity required, they helpfully suggest that you should reach out to the support desk if you're unsure how to do something. (I do take some small pleasure in telling such helpful HR resources - well, in fact I did ask them and followed their ultra-helpful instructions to arrive here in this steaming pile of carp that I'm now laying in front of you...
Plus - oh great and hallowed purveyors of Workday who believe they are our saviors - maybe do a little more research and spend a little more effort on your keyword search implementation... Seriously it's utter and complete rubbish. The results that come back are astoundingly bad. You should be embarrassed at how bollocks they are.