back to article What's up with WhatsApp? Messaging platform suffers outage in the UK

An outage has hit global messaging system WhatApp early on Tuesday morning. Owned by social media giant Meta, the mobile instant messaging platform saw users begin to report service outages from around 09:00 UTC. More than 12,000 reports were posted within half an hour, according to the service status website Down Detector. …

  1. naive

    Back to the future

    It is the monopoly biting us again. If whatsapp was like the phone system, then we would have gobally dozens of companies running the whatsapp network, not just Z limited liability.

    This time will be in the history books as the time of the monopolies, whatever tech or services ones buys, in many cases there are 2 alternatives and at best 5.

    The cherry on the cake is that these monopolists have the same incestuous relationship with governments as the church used to have in the middle ages.

    1. devin3782

      Re: Back to the future

      As it uses the signal protocol as does signal i don't see why we can't have a decentralised messaging service as this sort of thing shouldn't be under the ownership of a single company especially Meta.

      1. Neil Barnes Silver badge

        Re: Back to the future

        The problem is not alternate services. The problem is persuading people to use them instead... most of them don't seem to believe there *are* any alternatives to WhatsApp any more than they believe there are alternatives to Google or Microsoft.

    2. Anonymous Coward
      Anonymous Coward

      Re: Back to the future

      The great thing though is that Whatsapp isn't a monopoly - there are many different messaging platforms about, and it's entirely possible to not use one at all and still communicate with people. The only way I ever find out that Farcebook or any other of these sites is down is by seeing a news article about it.

    3. jollyboyspecial

      Re: Back to the future

      It's not about monopolies. It's about the fact that some many idiot consumers these days think there are monopolies and so plump for those "monopolies" rather than shopping around (if that's the right phrase when you're dealing with free stuff).

  2. VoiceOfTruth

    Never heard of it

    -> decentralized messaging app Element

  3. The Central Scrutinizer Silver badge

    I'm struggling to understand why anything owned by "Meta" being inaccessible is a problem.

    1. Sceptic Tank Silver badge
      Go

      You are wrong. I suggested to everyone I know that uses Whattzapp to move to Signal instead but the responses have been underwhelming to say the least.

      1. imanidiot Silver badge

        The problem is the massive inertia of the shift. If I want to shift to Signal I have to consider either keeping Whatsapp anyway to keep in contact with all others on my list or convince all of my contacts to then make the same consideration. In the end you end up with too many people that go: "eh, can't be bothered" and you have to either stick with existing apps to keep contact with them or lose contact over this. I've long since decided convincing others to put in the effort to convince others that then have to put in the effort to convince yet others is too much effort. I've objected to Meta gobbling my data in time, so theoretically they shouldn't be slurping my data to the Zuckership, I'll live with it for now.

        1. that one in the corner Silver badge

          xkcd - of course Randall covered it

          https://www.explainxkcd.com/wiki/index.php/1810:_Chat_Systems

      2. chivo243 Silver badge

        I managed many of my friends' move to Signal. I have to say, it was a good uptake. I only have one cousin that has yet to connect. But these are users from many parts of the world, some, believe it or not, don't have What's APP or it's not popular... so that was a big factor in adoption of Signal.

        1. Nifty

          A work alma mata bunch decided to use Signal. I open the app once a month to discover new posts. Never once, through iterations of IOS and 2 iPhones have I got it to notify me when a new message comes in. WhatsApp by contrast is as reliable at notifying as SMS.

  4. an.other_tech

    No issues as of 1145hrs here.

  5. Captain Hogwash Silver badge

    Element

    Metadata nightmare. Use XMPP.

  6. Sceptic Tank Silver badge
    Childcatcher

    I'm taking a guess:

    Decrypting messages and archiving everybody's personal data probably strained the back end server capacity so incoming data analysis was delayed. Or maybe the NSA link was down.

    1. b0llchit Silver badge
      Black Helicopters

      Re: I'm taking a guess:

      The NSA disk was full. It took some time to add extra drives to the NAS running on the SNA network with controlled SAN mode. The ASN.1 identifier was not accepted by ANS.

      1. Flywheel
        Joke

        Re: I'm taking a guess:

        Apparently the NSA use GCHQ as a swap partition...

      2. Pierre 1970
        Coat

        Re: I'm taking a guess:

        You didn't miss any permutation.....and is even in ANSi coding

        1. b0llchit Silver badge
          Happy

          Re: I'm taking a guess:

          Yes, else they might have been able to use combinatorial hiding. Now they have been permuted into visibility.

  7. mobailey
    Facepalm

    Oh No!

    How am I going to communicate with only seven other messaging apps on my phone?

    -mobailey

  8. StrangerHereMyself Silver badge

    Sign of things to come

    WhatsApp has a hiccup and half of Europe is standing on its back feet.

    This is merely a shot across the bow for what will ensue when WhatsApp terminates service in the UK after the government demands backdoors to be installed. Mayhem and chaos as angry Brits demand their MP's to restore service.

    1. Anonymous Coward
      Anonymous Coward

      Re: Sign of things to come

      Not going to happen

      They'll capitulate and install backdoors. Screw the users.

      1. StrangerHereMyself Silver badge

        Re: Sign of things to come

        To curry favor with the UK government? You must be joking!

        WhatsApp doesn't give a rat's ass about the UK and would pull the plug without even blinking.

    2. heyrick Silver badge

      Re: Sign of things to come

      Mayhem and Chaos until Brits realise they can just go down the pub instead, like in the old days.

      1. Richard 12 Silver badge
        Coffee/keyboard

        Re: Sign of things to come

        At £7 a pint, I somewhat doubt it

  9. abetancort

    God’s Grace, it’s down!

    A least people will stop sending me stupid and “funny” messages for a few hours. People don’t use WhatsApp for serious communication and everyone can fallback to old, simple and as unsecured as WhatsApp SMS messaging for anything life or death and to email for anything that have multimedia. Jake Moore, global cyber security advisor at infosec vendor ESET, and anyone else telling you that an outage in WhatsApp is a catastrophe, is just lying thru their teeth.

  10. Anonymous Coward
    Anonymous Coward

    Zscalar also went TITSUP today!

    Great day for tech all round, we lots access to a lot of our cloudy based apps for 2 hours while Zscalar lost control of its kit and screwed loads of companies!

  11. Anonymous Coward
    Anonymous Coward

    The biggest WhatsApp problem today was that it restarted.

    It could have been left offline as far as I'm concerned.

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